If this place wasn’t farther than the current salon I bought minutes from, I would totally be a recurrent customer. I know why they call it Tan Factory; it literally looks like a factory from the outside. The stand-up booths are placed side-by-side and very factory-like. Plus, they have a ton of rooms, so they can accommodate many customers. Customer service is great, product prices are way lower than other salons, and they have a no appointment guarantee. However, their tanning minute packages are a little pricier than the deal I currently have, but otherwise, the prices are totally reasonable and cheaper than some others. As for the tanning experience, I can only review the stand-up since I only use that. The«room» was more like a booth, with the stand-up and a tiny place to change. However, it works just fine since you are only standing there to change and apply lotion. They also have hooks to put your clothes, which I thought was very helpful. Goggles and towel are provided, but I always bring my own goggles. They also have music playing, so it is more entertaining. There is nothing I dislike about Tan Factory; although the place is simpler with white everything, but I come here to tan and not how the store looks. As long as they are clean, which they are, I’m perfectly fine! I am still considering buying a package from them after my current minutes run out, because they cater to all my needs and affordable too.