Paliotti’s Italian Restaurant

1^st time here and NOT impressed. Service was some of the worst I have ever experienced. Not attentive at all, and hardly looked in our direction. Food took 1:15 from ordering with no-​one once coming out to explain why. I understand that things can go wrong but to me, it’s all about how the situation is handled. They got that wrong. They basically ignored us even after we had to go ask on 2 separate occasions what was taking so long. In the end, the food was average at best, but hey, at least they served me the wrong dish. I said nothing as I was just so embarrassed since we brought guests from out of town. Let’s just sum it up by the fact that I’ve never been driven to write a bad review ever before but felt I had to as it was just that bad.

Awesome authentic italian food, these guys are the real deal! Authentic italian recipes made by people that have been doing this for many years, if your a non italian you won’t understand and should stay the fuck out if your gonna come in here an whine like a spoiled bitch, I’ve been coming in here for years and have always been treated well and respectfully, these people work hard to make sure your handled and it shows, awesome italian food at a great price served by very nice people.

Great food, too bad it took 2 hours to boil water. They’re busy every night, and still use that as an excuse.

Miserable. Life long patron, been here many times in the past, and I am just appalled by the food quality and the service I went through this evening. I ordered a minestrone soup, and it was pathetic. You could tell the soup had been thrown together to order. The vegetables, crunchy, the stock, flavourless. This is not the restaurant I grew up attending. The new owners have not carried out the Paliotti name well. The dinners that my 3 fellow patrons suffered through were no better. A boring and flavourless lasagna, a hot cappicolo veal flank (is it hot cappicolo if it’s a regular sausage meat?), a undercooked seafood linguini, missing the advertised crab, did they get anything right? I have to say no they did not as even my tortellini al forno was a mess hidden under flavourless cheese left to sit in a salamander oven until it was dry and unappetizing.
I didn’t think after all these years of being a loyal customer that I would be so let down. Do not attend.

This place has been In maple ridge for ages, and that speaks for itself, When we go to Maple ridge we always make sure we go to Paliotti’s Italian Restaurant. If you love real Italian food Paliotti’s is the place to go! The food is always delicious and there is plenty of it! The italian food there is the real deal made by real Italians not by people trying to be italian, Paliotti’sThe staff are so welcoming and accommodating. The staff are excellent for making wine and food recommendations. The owner always makes a point of stopping by our table and chatting. This is a nice touch and makes you feel like family. It is one of the reasons we love going back to Paliotti’s as well as the excellent REAL italian food. Paliotti’s rules !! Durham

Just had the most underwhelming spaghetti and meatball dinner in my life.
My wife and I split their large spaghetti and meatballs (17.95+2.00 to split) and after the 40 minute wait to get our order, we received a small bowl of spaghetti with 1 meatball (½ a meatball on each plate). I don’t recommend that entre, and I’m beginning to wonder if Paliotti’s deserves my business in future.

I always enjoy my food when I come here. A few times the service has been quite slow, once it took well over an hour to get our food. I wasnt sure about returning but the quality of the food brought me back

Typical Western/​Italian restaurant stuck in the 70s; large pasta portions & breads.

Went here a couple years ago for the first time and I have not been back. Service was horrible and food was gross. I was surprised cause I heard such good things about paliotti’s.

Tomato bocconcini was interesting, tomatoes crunchy, red. But not ripe tasting, baby cheese balls exactly the same # as tomato cubes (see photo)
House chicken fettuccini with onions, bacon, chicken cubes, tomatoes in a rose sauce
Pasta was perfect, sauce interesting
Service was good, menu is huge, kinda disconcerting to see 5 or 6 curry pasta dishes, plus curry with rice, curry flavored entrees…

This may be one of the best that Maple Ridge has to offer… but that just reflects how poor the offerings are in Maple Ridge… not the supposed quality of this place.
Nine of us went here for dinner last night for a friend’s birthday… none of us will be returning.
From the service to the décor & food, nothing impressed, all were disappointing. In total, we waited more than an hour & a half for our food to arrive & no explanation was forthcoming until one of us asked an hour into the wait (no wait staff came by before then). We were then told that it was NORMAL for large tables to wait more than an hour for appies! We were told it was due to everything being hand-made…I don’t think so. We were also told it was b/​c they were busy… it’s not a large restaurant & they had adequate wait staff.
We were offered a 10% discount or a free drink to mitigate the situation… not good enough. The food was bland, tasteless and appeared to have been stuck under warmers. One of us received the wrong sauce & magically, two minutes later it was returned with the correct sauce… mixed in with the incorrect one!!! The ‘free’ drinks did not appear to have alcohol in them. It took more than ½hr after salads for mains to come out.
Before we finished our meals, they were taking our plates away. The waitress reached across my plate to attempt to grab another, as I was holding a piece of bread… she then didn’t take said plate from my other hand (as I had stopped her cross-​reach) for another 30s or so. As I was lifting my napkin off my lap @ the end of the meal, she reached across again to take that plate & dumped the bill with her other hand.
After dinner, I went to the washroom… located in the main eating area. Not only did it stink of toxic deodorizer, but the vanity was falling off the wall & the sink was falling off the vanity!!!
Absolutely horrific. Never again.

I dragged a fellow gluten avoider to this pasta place in Abbotsford. Anyway, we went on the chance that they would have some gluten free pasta, as the menu says «when available». Turns out the gluten free gods were in our favour, and we were able to indulge. Oh, am I glad we did! I ordered the Pasta Prima Verda: Bocconcini cheese, veggies, onions, garlic, olive oil & pesto, while my friend chose the Chicken Curry Pasta: Mushrooms, artichokes, peppers, sundried tomatoes, hot and spicy rosé sauce. Not only was the corn pasta a different type than I’ve had before, it was cooked perfectly Al Dente which was a nice change from the soggy mush that gfree pasta can become. Apparently it is imported from Italy, so no chance of finding it in the stores here:(The taste of the sauces was absolutely amazing. I loved my dish, and loved my friend’s choice even more. Their pasta is far superior to anything I’ve tasted elsewhere, and there was no cross contamination that I could detect. Those places shall remain nameless, but lets just say they rhyme with smoochies and the Old Betty Factory… ahem. I have to apologize for the quality of the photo. The mood lighting at Paliotti’s affected my picture taking, and besides, I’m still waiting for the camera fairy to deliver me better equipment… hope my husband is reading this. There are presently 2 locations, the one in Abbotsford, and one in Maple Ridge. I will have fun checking them both out repeatedly. You should too!

Great little place. Been there few times now with the peeps. 70’s cheesey retro italian décor. Great selection of Italian cuisine, steaks, pizzas, etc. Nightly specials. Quality of food is good, nice size portions, excellent service. One of the better dining experiences in Maple Ridge.