Brenda’s Dog Spa

I went there to get my Yorkie groomed a few days ago. The front desk area wasn’t the cleanest. I mentioned I’d like a short Yorkie cut without him looking like a rat. I was informed it would be about an hour to an hour and a half. Brenda said she would call when she was done.
After an hour and a half, I called and a co-​op student answered the phone. When following up on Ramses she informed me it would be another 45 mins as they were swamped. When I showed up I noticed my dogs cut was extremely short and he was screaming to high heavens. As I was waiting to pay there was a poodle hanging around. Blaming him for agitating my dog, Brenda proceeded to grab a chunk of its neck and yank him towards the back! Since I was already running 45mins late I paid and left quickly. It was $ 55 plus tax and I added a 15% tip.
When I got home I looked Ramses over and was horrifed. It looked like a super quickie job with a trimmer and then again chopped all over with a scissors. The cut is so short in places you can see his bare skin. He can’t stop squinting his eyes as all his hair around them has been shaved off. Some parts are longer than others and it looks like he was nipped in a few places too. I dread to think what else he was put through this, no wonder he was screaming when I got there.
I would normally give someone a second chance but judging from the other more positive reviews, it seems like they just tried to take as many appointments as they could, knew it was a really bad job and hoped I wouldn’t notice.
Very very disappointed, angry and sad my little 4lbs pup had to go through go this.

I’ve taken Maverick to Brenda’s dog spa twice now, and both times he has been happy and looked great. I’ve spent a great deal of time speaking with Brenda, and she is obviously very concerned with the welfare of her guests and takes a lot of pride in her work!