End of the Roll

I paid for the installation of an outdoor carpet for my front porch. The installer arrived 2 hours before the scheduled time while I was not at the house. He made a mess of the installation by leaving wet glue on top of the stairs, he did not wrap the material around each stair so it bunched up and he did not cover around the railing. I accept that he made mistakes but the problem lies in how End of the Roll Mississauga dealt with it. They refused to accept any responsibility. Now, the situation has worsened because the glue is seeping through the carpet and when someone steps on it they carry the glue into the house or their car! If I can post pics here I would.

I was sooooooo mistaken when I wrote my original review!!! Watch out! Buyer beware! Actually, buyer go elsewhere!!! Unless you want to be taken advantage of, don’t make the same mistake I did by giving these people your credit card number!!!
Aside from overcharging me hundreds of dollars and then telling me (after months of fighting over it) that they would give me $ 169.00 back because «Bram is very old» and made a mistake in calculations, as if they are doing me a favour or something, they basically called me a liar and the carpet that was laid is absolute crap to top it all off! It’s lifting, the seams show, and it looks like it’s 10 years old in parts. Unbelievable! They never came out to see what was done or anything. Just stood by saying that the job was done, more carpet was laid than really was, and that it’s perfect. They might as well have just said «sod-​off!».
I chose this company since they are well established and seemed price competitive but it’s all a mask. They wound up charging me much more than the competition and don’t have any degree of customer service. They are shady as shit and it’s looking like I am going to have to have the carpeting that I had done through them just four months ago redone through another company. Entrusting my business to this company was like throwing my money onto an open flame, but not nearly as fun. HUGE MISTAKE!
PLEASE do NOT shop here!!! Don’t make the same mistake that I did and hire a professional, respectable company. End of the Roll is a rip-​off and robber!