Osmow’s

Worst osmows ever. Ordered a chicken on the rocks and a chicken shawarma. He called out the order staring at me and I went to pick it up. When my girlfriend started eating she realized it was beef (she can’t eat beef because of religious reasons). When I went in to get the order fixed he said no. I have never been to a place where they didn’t honour their mistakes. Drive to a different osmows location

I’ve tried the Osmow’s in Richmond Hill and it horrible. I’ve heard from people that this one in Mississauga is much better so I thought I’d give it a try. First impression when walking in is that the place is filthy! Kitchen isn’t well kept and the seating area was a disaster. The staff looked like they were on break when I walked in and no one really greeted me. I still decided to give it a try so I ordered the large chicken Shawerma wrap. The sandwich was ok but like the one in Richmond Hill it’s all bread. Hot sauce was hot and tasty but hats just about it. I’d give this place a 1.5 stars

This place was honestly not that great, does not live up to the hype, Tarboosh makes much better shawarma

They make one of the best chicken shwarmas around. Love it! And price is awesome!

Chicken on The Rocks. That’s all folks. It’s all you need. Ever. If you’re getting anything else, it better be Chicken on The Styx or Chicken Salad (which is basically chicken on the rocks but on fries or fatoulie salad)

The only reason I visited Osmow’s is because I had to meet a friend over at Lakeshore and Cawthra, it was close to dinner and I was starving.
They have a decent size parking lot at the side of the building, which was very convenient. As soon I walked in, it gave off this Middle Eastern «fast food» vibe so I knew right away not to expect too much. I ordered a regular size beef shawarma (wrap) at the counter. Unlike most shawarma restaurants, I was asked ahead of time (similar to a fast food chain) to choose the toppings. I also had to pay a surcharge because I used debit; I think it was around $ 7.50 so not that cheap.
Shawarma was ready pretty fast but, since I’m in Long Branch, I just chose to wait and eat it once I got home. As Dave S. (reviewer below) indicated, it was soggy due to an overly excessive amount of salty sauce. The meat to topping ratio was ⁵⁰⁄₅₀; meat had no flavour; toppings were low quality; and, without asking, they put some kind of mushy and nasty cabbage in it. Plus, near the end, I got a really fatty piece of meat that I had to spit out.
Although the shawarma was bad, it wasn’t what I would call uneatable so that’s why I’ll give it a rating of 1.5 stars. This is obviously my first and last visit to Osmow’s.

I keep wanting this place to be good but it just isn’t. The chicken shwarma is a weird consistency, soft, mushy, almost boiled.
Shwarma are soggy and drowned in their nasty house sauce. Will not be going back after giving it three goes.

Food average. Much better shwarma elsewhere. Incompetent staff working the orders. Can’t handle more than 4 orders in a row. Not 4 customers… just 4 shwarma. That’s what gives this place a 1 star. Need the service with the food. Staff needs some basic training and order management lessons.

My rating is not based solely on the food. The shawarmas at Osmows are just plain delicious, and solid 4 stars for food! Nice and saucy, flavorful meat and solid amount of toppings. I’ve been to many locations and the food is consistent across the board. In fact, this is my 2^nd Osmows trip in 3 days. Sad, delicious, and true.
What concerns me is the overall lack of proper food handling and some standard restaurant basics. We went to this location today to pick up some wraps and I was not impressed. The guy making the sandwiches was not wearing gloves or hair net. I understand the use of a baseball cap is supposed to act in place of the need for a hair net, but most people need more hair coverage than a hat can provide. He was also not wearing an apron which normally wouldn’t bother me necessarily, but this guy was wearing shirt tucked into belt with his car keys dangling jauntily out of his pocket. So many issues there.
The guy running from grill to sandwich station was not dressed appropriately either. As he went from prepping salads to cooking meats then back again. There was also a bottle of windex and a rag sitting out on the service counter. I know that means they were probably making an attempt to clean something, but you would never know it from the state the surfaces were in.
I know you’re wondering why I would even eat there after feeling so bothered by the food handling, and I wonder that too sometimes. Honestly, I wanted my shawarma. Badly. Also, I remind myself that these things are happening in restaurant kitchens everywhere. The only difference being, we can’t see them happening. Does that make it okay? Certainly not. #rantover

Your run of the mill North American middle eastern food. Still very good and hefty portions. But mostly … Chicken on stix

Chicken on the rox! This is the only thing you need to get here. Shawarma on a bed of rice smothered in garlic and hot sauces. One of the best things I have ever eaten. They also have a version of this over fries… I’ve never had it but it sounds equally delicious.
If you haven’t been here, do yourself a favour and get this dish.

Food is superb but service is very disappointing. No common courtesy here, I did not feel very welcome. It is difficult to understand why a small business would treat its customers in this fashion. Next time show some basic manners, please.

I’m still on the fence with this chain leaning towards NAY rather than YAY. This is my second go around with Osmow’s in as many months with my first visit being at the Hurontario and Courtney Park location where I had the special of the day that go around which was the shawarma dinner for a little over 9.50 after tax.
This time at the Lakeshore and Cawthra location I decided to go a little different. My wife had the special which was a chicken shawarma pita with rice on the side and I had ordered the chicken on the rocks. Chicken on the rocks is just rice with chicken on top and sauced and spiced to order, no veggies.
I had asked for medium and it was well hot enough quite like my last meal at the other location. The service size container seemed sort of small. I mean the amount of food inside was ok but I thought I was getting a square container not a half sized rectangular container.
This was the second time around at this chain I’m expecting more food than I actually received which for most Mediterranean places a LOT of food for serving sizes is the norm. It’s the norm for the place I frequent the most in Burlington (Zesty Pita) and it’s also the same for the place on the Queensway near the Cineplex beside Burrito Boys which name eludes me right now as well as Villa Madina.
I get it that Osmow’s is considered more affordable than some of these places but both times I’ve been the quantity and quality to me simply isn’t as good as other Mediterranean places that are say just a few dollars more for both quantity and quality.
Osmow’s seems to be really picking up, expanding and becoming popular. I can’t really say I’m happy with them overall though so I probably don’t see myself going back any time soon. As far as I’m concerned there are way better places to eat for just a little more $.
To me this is a take out place first and a sit down place third. There is no second…
EDIT: My friend who likes this chain showed me photos of HIS chicken on the rocks. He received his in the SQUARE container while I received mine in a rectangular container. The square container looks to be about double the size and if it’s not double, visually it’s much larger. In other words I was for lack of a better term RIPPED OFF! Anyway if this is how this CHAIN (yes, there are quite a few Osmow’s out there) handle their consistency among stores well it’s not consistent at all.

So disappointed in the quality of service this place has now. Picked up 2 chicken on the rocks, asked for the garlic sauce on the side for 1 and only mild hot sauce for both. Get home and they both had garlic sauce on them and both were smothered with hot sauce to the point I couldn’t even eat mine.
It was some young kid that prepared our food. Clearly he doesn’t even know what he’s doing and barely looks old enough to work.
Find some decent staff that knows how to read an order properly. Needless to say it will be the last time my husband and I go there.

The employees at this location must have all taken the short bus to school. They are incompetent and work at the slowest pace. How hard is it to put chicken on top of rice and open on time? Try and hire people capable of doing their jobs! Officially on my toilet list

Got the shawarma and shawarma plate. Both excellent. The restaurant itself does need a little make over. The washroom were not the cleanest and were missing toilet seats. The place does need a scrub down as mentioned by other Unilocalers as well.
Looks like they have multiple locations and one close to home as well. Will definitely check it out.

Walked in and the girl was doing something with her iPad at the cash and seemingly didn’t notice me. She was pretty much just blocking the cash from the other guys in there wondering when she’d finish whatever she was doing so someone else could take my order. There was also another cash beside her so not sure what the deal was but that dropped a star for me.
Ordered the Chicken Shawarma Plate (SUICIDE) with greek salad and rice. Chicken was good, rice was good, hot sauce slathered all over (I think I used the term ‘bring it’) was stellar. Although, the greek salad was REALLY bland. I’m not sure what it needed (perhaps more vinegar in the dressing?) but it was just not good. dropped one more star.
Looks like a small place so I get why people review that it’s a PITA to find a spot to sit, especially when school’s in, but I took it to-​go anyway so I could really care less.
This would’ve been a 4* probably if that girl had even acknowledged me. I’ll be back for more though. Maybe she’ll get some customer service experience under her belt before I pop in next.

Great place if you are looking for delicious tasting mediterrean food. I ordered the chicken schwarma sandwich and was totally impressed by the portion, flavour and best of all the value. It was $ 5.09 plus tax for a regular chicken schwarma and you can choose your spice level. The sauce was amazing! I ordered 5 chicken schwarmas and it was also pretty busy for a Sunday night but they were able to process all orders efficiently.
Definitely coming back here to try their other menu items if I’m ever in the area.

Quick review:
this is place is okay, it gets really busy with kids, who I think love their $ 5 Shawarma
but for me I have tried so many different places for shawarma, there was a time when i only used to hunt Shawarma joints… best by far has to be Empire Shawarma in Scarborough

Definitely the best tasting Shawarma I’ve ever had, and a great size too!
I got the regular sized chicken shawarma, and there wasn’t a single thing wrong with it. No weird/​chewy pieces of chicken, fresh veggies and lots of options of veggies to choose from too, a mild hot sauce that wasn’t too overpowering, and the grand finale… the garlic sauce, which has got to be one of the most amazing sauces my taste buds have ever had the pleasure of meeting!!!
It’s really what differentiates this shawrma from its competitors… not too garlicy, not too runny or thick, and compliments the other ingredients of the shawarma perfectly.
Didn’t have to wait long to get my order either, and the staff was very friendly, they’ll cal out your name when they finish making your food. There’s a good amount of seating, I went at lunch time and easily snatched a table, so nothing to worry about in the respect.
If you are a fan of shawarma’s, and are prepared to taste the most amazing garlic sauce of life, then pay a visit to Osmow’s!