Spier & Mackay

Spier & Mackay (S&M) is a fairly new company (maybe 2010?) located in Canada. They have a warehouse that sells to the public and will be opening a full retail store downtown in the not-​so-​distant future.
They offer OTR (Off-​The-​Rack) and MTM (Made-​To-​Measure) dress shirts and suits. So far, I have only purchased shirts. The quality of the shirts is fantastic for the price! The fabric is much better than Charles Tyrwhitt and less money than Kamakura or Brooks Brothers. As far as sizing, the ‘contemporary’ fits me better than the slim-​fit offerings. The shipping from Canada to USA is reasonable. The Customer Service is really good. I have seen the owner (Rick) reach-​out on different social media fronts (such as Dappered and StyleForum) and he is very involved with his brand.
Suggestions: At the moment, they don’t offer incremental sleeve sizes so you may have to bring the shirts to your tailor. I hope this is something that they will offer soon.
I am a fan.

The quality of the clothes didn’t impress me or the fact that the staff weren’t professionally dressed or identify themselves as employees. For the price point I would have expected better service and better quality items. When you go into the store is like going into a warehouse with a bunch of clothes. The store seemed disorganized and in disarray. If you’re looking to get a tailored suit or shirt I’d recommending going else where.

Staff are very accommodating and knowledgeable. Seems to be quite a tight-​knit group, as the same staff were there on all three of my visits. They each helped ensure that the fit was spot on on whatever I tried on, whether it be suits or shirts.
I was very pleased with the quality and fit of their suits. I fit an off-​the-​rack (OTR) size 38 slim fit nearly spot on, with no further alterations needed. They can do same-​day hemming for your pants at $ 10. Waist suppression would only cost an additional $ 25 if needed.
I purchased two suits for $ 250 each from their most recent sale. Suits of this quality are unheard of at these prices. I also purchased four handmade silk ties for 2/​$ 60.
Along with their numerous OTR offerings, they also offer made-​to-​measure (MTM) suits and shirting at a variety of price points.
They also seem to like the concept of bundling, as pretty much everything in store can be bundled for savings (2 suits/​$ 750, 2 pants/​$ 170, 2 ties/​$ 60, etc).
For the value, I look forward to staying with Spier and Mackay as my one-​stop shop for tailored garments. I’ve spread the word as well, and have already referred a handful of friends who have become paying customers.
(Ps. this place should really be a $ on Unilocal’s price range system. Item’s at this establishment are definitely not $$$ (pricey))

I was in the process of purchasing a new suit for myself, since the one I purchased from Sears had its quality deteriorating.
I was then told that I should get a custom made suit, and I narrowed it down to 3 places. One being Spier & Mackay, the other two being Indochino and Suit Supply. However, I was told and read many reviews that Indochino and Suit Supply have poor customer service, and the quality isn’t great, therefore Spier and Mackay it was.
I made the drive to Mississauga, and it was well worth the drive. I took my dad along, and he ended up purchasing a very nice dark navy pinstripe OTR (over the rack) suit and got it altered. It took only a week or so, and he enjoyed the fit. I myself, ended up with their custom made suit with 100% Italian Merino wool, and a 110 thread count from what I recall.
I was told it would take 5 to 6 weeks, but due to a hiccup on their end, it took 8 weeks instead. For this, I take a star off the review. The manager/​owner of the store apologized, and ended up giving me a credit to use on another purchase. The day of when I went to try on my suit, a slight alteration had to be made, and would be ready about a week or so. To which it was, and it was fantastic.
The fit was excellent, the quality was excellent, and most importantly, the customer service was excellent. All the staff members are knowledgeable, and go out of their way to help a customer out. They don’t pressure you, or they don’t ignore you, unlike some other places I’ve been to, including the traditional Harry Rosen, Moores, etc.
I also look forward to trying on my custom made shirts, which also by the way takes 5 to 6 weeks.

A nightmare. I ended up with the wrong pants BECAUSE THEIR OWN MEASUREMENTS ARE WRONG, and the CS person told me I had to pay for international shipping for returns. $ 48. FORTY-​EIGHT GODDAMN DOLLARS. To top it all off, the box I paid $ 48 to ship was returned to me. So now I guess they expect me to ship it again? For another $ 48? Never, ever order anything from Spier and MacKay.

Great place for suits and dress shirts. Rick, the owner, really knows his stuff and delivers great customer service. He will take care of you well, even after the transaction, should any need arise. Prices are quite reasonable given the quality of the product. The fit of their suits and shirts are among the best I’ve tried off the rack. I’m saying goodbye to Moore’s, Tip Top, Zara, Mexx, even Banana Republic — the suits here are better quality than any of them.
They also have a made-​to-​measure service that isn’t really publicized online. I have not tried them for this yet, but will look to do that eventually.