Fairmont Tremblant

They say this place is 5 stars but it’s more like a 3 star hotel and my bed came with bugs so it’s a 1 star. Upon arrival no valet, no luggage assistance, room service is closed at 11pm, no mini bar in the room or even bottled water… Service from front desk gentleman was good he did bring water and a dental kit right away but this place is far from what I’d expect from a 4 star hotel. The room is very basic and in need of an update, bathroom is like a slightly upgraded motel even come with the old plastic bathtub. If you are looking for luxury I’d steer clear of the Fairmont

We came here for our 5 years. It was all originally planned out by my better half. Unfortunately, no one mentioned to him upon booking that there was a children’s dance competition undergoing and the hotel was infested with practicing children! Propositions which were requested by my BF for the surprise anniversary was not met (he had mentioned this to me only once the trip ended) However, explaining our disappointment to the administration, we got upgraded and administration made sure we were content with services. Overall, I must say that the hotel rooms were beautiful, clean and service proved that they care to please they’re clients. Very much enjoyed the breakfast and seafood dinner… The seafood dinner was my favourite and I highly recommend it! The fish provided are good quality– The dishes are not only fresh, but also have a multitude of flavours. Oysters were to die for and I would recommend coming here for a romantic dinner with your loved one.
Just want to thank Channel and Genvieve for aiding my boyfriend and myself on our 5 year anniversary.

Excellent hotel with excellent service. Rooms are very spacious. Ours was basic & had hotpot, coffee maker, & fridge. Co-​traveling family got a suite with a kitchen fully functional enough to eat daily breakfast & make a simple dinner. Ski in and out is truly that, easiest we’ve experienced. Outdoor pools are heated all winter, indoor pool very nice. Main restaurant is overpriced, chose to only eat breakfast there 2x (it was just ok) and never dinner. There is a café in the lower level where skiers come in off lift, with sandwiches/​soups/​pastries. That is what we ate for majority of breakfast & lunch. I’m surprised a hotel of this caliber does not have more dining options. Gym is small but enough — a couple treadmills & elliptical, a few weight machines, free weights & medicine balls. They could do with a few more weight machines. Also surprised that this resort-​style hotel does not have fitness classes and a larger studio to house them (to fit spa-​type atmosphere). Very well situated to rest of tremblant village. Would definitely come here again.

We had a great stay here. The location was perfect for skiing and the ski valet made it so easy once we had our equipment. The staff was very nice. Kids had great time in the outdoor hot pool.
If you drive Mont tremblant, it is hard to find a parking especially if you stay at Fairmont. We use thier valet parking service, they were very fast and helpful.
The café at the pool level is over priced especially the fresh fruits. There is a small market 5 min walk at the center of the resorts, we buy bananas and apple for the kids for night time snack.
The staff was incredibly polite and helpful. Our room was clean and serviced promptly. We would definitely stay there.

Let’s start by saying that you can’t go wrong when staying at a Fairmont.
There’s a warmth and coziness to this hotel that is very hard to put into words. The feel of the place is typical of a ski retreat.
The room was squeeky clean.
The location of the hotel is right next to the main chairlift and the village.
The only little thing negative I noticed is the outdoor pools need a bit of work. The tiles are dated and discolored. Same goes for the floor in the lobby. Some obvious wear that should be looked at. This does not affect the feels of that place at all.
You won’t be disappointed !

I have never stayed at a hotel with such amazing, consistent service.
Everyone we interacted with was helpful, cheerful and genuinely seemed concerned if we were having a great time.
They delivered a cake to our room for our daughters birthday and even charged our iPad at the front desk since our charger had broken.
Except for the construction outside, it was very quiet and away from the pedestrian village noise, but still within comfortable walking distance.
Would highly recommend.

We stayed from Monday to Thursday, my room was on the 6^th floor facing the lake. Nice this the window do open, so can get some fresh air inside. King size bed was comfy and pillows are nice. Comes with a empty mini-​fridge, nice to store juice and water to keep it cool. Lots of plugs in the room, which was nice to get electronic devices charged. Food was amazing, if your are ordering room service they say will be there in 30 min, only took 15. And it was really good! Could not hear any noise at all at night. We used the outdoor patio area and 3 of the conference rooms. Staff are excellent, incredible and amazing! Everyone opens doors, asks how you are doing, they really engage and make you feel welcome. Front desk staff are friendly and professional. This place is 5 stare all the way!

I really enjoyed my stay at the Fairmont. I initially screwed up my reservation and the woman at the front desk was so helpful. I had planned a small getaway for our anniversary but screwed up the reservation date. I just about had a heart attack when I arrived and found out I had booked the wrong date. The woman at the desk helped me get a room and straightened everything out for me. I really wish I had gotten her name so I could thank her.
If you stay here, you definitely need to try the Windigo restaurant.
Pool was a lot of fun for my six year old son. Water was heated in their outdoor pools.
Room was very comfortable with amazing views. Really enjoyed being able to open the windows.
Very relaxing stay.
Their staff is great.

The best one we had in Canada. Great interior design, comfortable hot tub pools, gym, free featured lounge, high speed wifi, detailed and professional service, excellent experience staying 2 nights here.

Best location wise, great lobby (way better then the Westin which we were looking at originally) large restaurant and 3 pools
Hint: try to book the rooms on the 7 th floor (gold rooms) you get your own mini restaurant with free coffee, cookies, breakfast and different snacks — well worth it and wifi in your room for free !!! Which is like 20 dollars for ²⁴⁄₇ in your room in the hotel — free in the lobby)

Decent rooms and good food. The staff seem to be very accommodating to special needs and requests. Nice pool area and fitness centre. Located at the top of the village so it’s a bit of a hike to get up but luckily there is a Gondola so you can take it as a shortcut.

everyone i’ve spoken to said fairmont is THE best hotel to stay at tremblant… i guess i’ll take their word for it because the only thing i would complain about is the dirty floor towel and missing floor towel from housekeeping. other than that, i really have no other complaints! now onto the positives:
1) room: rooms are extremely spacious. we got the double room to share and the beds are so comfy that we slept like babies.
2) amenities: they have indoor and outdoor pool with hot tubs. resort also comes with an inhouse spa and sauna. a sizable gym, and they even have a game room for kids with wii, foos ball table… etc.
3) service: awesome! from valet to front desk, everyone’s really courteous and outstanding.
4) parking: either valet ($$$) or park in the public parking structures (free). it’s really only a 12 – 15 minutes walk from the parking lot to fairmont so it’s not so bad.
5) location: it’s not located in the heart of the village, but more torwards the end of the village, but it’s still accessible to everything. it may be quieter to stay at fairmont because you’re away from all the bars and away from loud drunkards since all other hotels have rooms facing the village.
would i stay here again? yes, but only with the rate we were able to get because i don’t think i would justify paying regular rates for the fairmont…

I would consider the Fairmont Tremblat the best hotel to stay in at Tremblant in terms of location, quality, attention to detail and service. Recently we had a conference here for the week so my review is based on a Sunday to Friday visit.
Previously while in Tremblant have stayed at both the Westin Tremblant and also Ermitage du Lac.
My Hotel room:
4.5÷5− I had a great room on the 7^th floor overlooking the village and the base of the ski hill. Off in the distant i could see the lake at the bottom and had great views of Tremblant which I was amazed how much of a valley the village is located in! You really don’t have an appreciation till you get a view from high!
Secondly Banquet Facilities:
4.75÷5 Excellent array of various sizes of rooms and really a great place for all sorts of meetings all week. Most of the rooms the women found colder but I loved it!
Food (Breakfast, Lunch & Dinner):
Overall — ⁴⁄₅ —
Dinner: 4.5/5…First night we had an array of finger food (wings, pizza, asian spring rolls, chicken etc) all very good. Another night it was grilled meat outside (Chicken, ribs, Cedar Plank salmon etc). All were excellent. I must commend the chef as usually salmon is way overcooked! This was done just as salmon should be done (in my opinion). Medium rare!
Breakfast: 3÷5… — For two days it was scrambled eggs with green onion and tomato (a bit runny but good). The other days it was Egg Frittata which many didn’t mind but I thought was good. Also there was Bacon — Sausage, potatoes, pastries, toast and always a good selection of fruit. Only complaint was more healthy options. The highlight of Breakfast was the bacon was really good! Many guys in my group would eat a small mountain of bacon each morning!
Lunch: 4÷5… Most days there was a good selection of salads, meat, vegetables (always a fish option) with some excellent desserts.
Deserts: ⁵⁄₅ They always had a great selection of dessert. At some of the break time during meeting they had a devilish brownie with marshmallow. Other times they had assorted mousse. Other times the dessert at dinner was just sublime!
Pool area– 4.75÷5 The outdoor heated pools are awesome. Only complaint (not their fault was the black flies at night tat would feast on you! ************ Beware in the month of June!********************** Only other complaint is that it would close at 10:00 PM. 11PM or midnight would have been nice but many hotel pools close at 10:00 PM so although disappointing it would be nice a bit later especially when we would have long days!
All in all a very good experience and would highly recommend!

Excellent service, attentionné. Les gens semblent vraiment rechercher ce qu’ils pourraient bien faire pour notre confort. Les enfants adorent. Les chambres sont vastes et très confortables, La situation de l’hotel sur le Mont-​Tremblant est fantastique, du vrai ski-​IN ski-​OUT. La piscine extérieur chauffée est grande et le servie de bar y est apprécié…
On y retournera encore… c’est certain.

Ski in ski out was nice. Very family oriented. Kids everywhere.
Usually quick about bringing the car around except the last day. Waited about 30 min for concierge to send someone up but eventually decided I’ll just bring the 5 bags down myself. Of course as I get to the elevator, the bell hop shows up with the cart.
The first day the woman at the desk gave us wrong directions to the location to pick up lift tickets so I was pretty peeved about that. Everyone was very nice though. It is a nice place. Some miscommunications but they were very busy.
I would recommend bringing some flip flops if you want to go down to the pool or sauna as no slippers are provided. They show movies downstairs all the time. mostly rated G type cartoons (which I love) but again, extremely family oriented.

horrible service and the non renovated rooms are gross and look worse than some motels. Julie the front desk manager is clueless about customer service. Bedding is old and dingy and pillows are like rocks. Food is overpriced especially room service. Due yourself a favor dont’t stay here. Hilton Suites is %10 000 times better and will cost less. It’s also right on the slopes. Fairmont charges 5* prices for 2* rooms and 1* service!

The hotel is shabby, looks old. Service is great. Ski in and out, and on site rentals, and ski valet are great. On premises food options are limited, but many options are available outside. Free parking is available in the village, 5 minute walk.

Quick Breakdown:
+ Breathtaking Views from mountain
+ Village Walk
+ Nice hiking trails
— Food/​restaurant
Due to the long review, I posted the quick breakdown for those who do not want to read the full review.
Full Review:
I was not expecting much from Fairmont Tremblant. A ski resort that I was visiting during the summer. This reminded me of my past visits to Talisman and Blue Mountain. The trips there were dull and boring. So when I arrived at the hotel after a long day of exploring in Montréal, I was greeted with a beautiful view overlooking the village and the hotel we stayed at. When checking in, the valet and the secretary (person who helped us check in) were nice and helped us accordingly. Receiving our keycard and arriving at the fourth floor, we found our door and opened it. The room is nice and was better than I expected (see photos of room 1 and 2). The rooms are not as luxurious as Mandalay Bay or Trump Hotel, but they are passable. The bathroom is average (not as nice as Harbor Grand in Hong Kong). After we got WiFi (it is not free, but if you join their club, it is complementary), we went down to the village walk and ate at an Italian restaurant (see photos of pasta and pizza).
The next day, me and my family took trips on the gondola to the top of the mountain (tickets can be purchased at a ticket office). The view from the top of the mountain were amazing and breathtaking. Seeing the sites of nature takes you away from the problems and keeps you relaxed. After walking around and taking pictures around the mountain, we stopped at the lodge and had lunch. I had pasta, bread and sprite and my brother had the burger and the fries. The best part of the lunch is the viewing the mountains and forest from the mountain top from where we ate. When dumping my plastic plate, I accidently also threw out the silver fork provided (the fork had a designated bin to place) =). Really embarrassing. After the funny moment, we took the gondola back down to the village walk (see photos of village walk/​map) and took more photos. We then went swimming in the pool. It was not the best pool but still was fun. Hungry and ready for food, we got ready for dinner and ate at a fine-​dining steakhouse (see photos of trout filet and others). The trout was below my expectations of fine dining and my brother said the beef was average. After dinner, I got back to the hotel and finished my night by watching Rookie Blue on Global TV and watching YouTube videos.
The final day, I woke up and started packing to check-​out of the hotel. After finishing my pack up, we checked out and the valet quickly got our car. Our great stay at the hotel finally ends.
My stay at the hotel was great. It exceeded my expectations and for that I give it four stars. If only the food was better, the review would be five stars. Overall, I am glad to have stayed at Fairmont Tremblant. I recommend this hotel looking to visit Quebec.

Ski-​in, ski-​out on Tremblant.
Excellent, luxurious hotel. We had to order room service the first night because every restaurant closed around 8:30pm.
Nice snowboard valet service — honestly, it was better service and care than the valet service I received at the Lodge at Vail.
We went to the spa and were both happy with our sessions.
Based on this experience, I’d go to another Fairmount without hesitation.

I have stayed at the Fairmont in Whistler and now Mont Tremblant. We stayed on the President’s Club Gold Floor. The complimentary breakfasts and Happy Hour were well worth while. It’s ski-​in-​and-​out and there are excellent indoor and outdoor heated pools and hot tubs. Yeah I am definitely a fan.

Not quite what I’d expect for a Fairmont, for for Tremblant, it was great :). We had a corporate event here, and the food was wonderful, the rooms were nice, no complaints overall.
Also, they have a dog that you can sign up to take for walks. Awesome.