Nanaimo Regional General Hospital

I had a very good experience at this hospital. It is very new and clean and the staff was friendly and helpful. I got in to see the emergency physician quickly even though it was a long weekend and I was well taken care of.

Very sad how my dad was treated. The nurses treated him as If he was a burden:(after poorly placing an IV line and making my dad bleed under his skin and causing severe bruising, my dad felt like fainting so I had to help him myself to lay down and the nurses just walked by not offering any help! Then she told us to go wait in the waiting room even though he was fainting! The Doctor finally came to us and asked how he was feeling after receiving some pain killers, but the nurse had unfortunately forgotten to administer them. So he waited for over 2 hours with a gall bladder attack with no meds. FYI he had to have emergency surgery so this was not a case of him needing to «toughen up». Shame on them! Shame on the quality of care! If u can’t bring yourself to b compassionate for patients then don’t go into the health CARE profession ! Smarten up nanaimo nurses in ER! I understand you have a very stressful job, but no one asks to be sick!!!