Queen’s Landing

Clean, quiet and nicely decorated. The staff are just amazing. Super helpful, polite, and willing to go out of their way for you. I ate in the bistro twice and they went out of their way to make my food gluten free.

It’s a nice and relaxing place to spend the weekend. Location is good; its less than 5min walk to the waterfront.
Price is a bit on the high side but everything in Niagara-​on the lake is a bit overpriced anyway.
Overall, we had a good stay.

My boyfriend and I stayed here on Sunday night as part of their Silver Sundays package. We had a lovely King Room for $ 25 with a fireplace and a jetted tub. All of the staff were exceptional. The front desk staff explained all the options to us for dinner and where we could find the pool, bar and dining room. When we called down for a reservation, they promptly made one for us. Other hotel chains could learn a lot from the attitude of the staff at Vintage Inns.
We had a three course dinner at Tiara for $ 60 each. Jill was our server and she was wonderful and made everything very special from her extensive wine knowledge to her refined yet warm and familiar service. She even offered to get some cream for our morning coffee to take back to the fridge for the morning. We had the foie gras to start with. It was a bit tiny, but the main course and dessert made up for it. My Entrée had 2 confit duck legs. I had to have one wrapped up. My boyfriend’s steak was perfectly cooked and melt in your mouth tender.
We hardly had room for dessert but since we had three courses we enjoyed the Ginger Crème Brulee and the Peanut Butter Tower. Both were outstanding and we rolled ourselves back to the room with it’s super comfy bed and warm fireplace and passed out.
We were very impressed with everything at Queen’s Landing. I don;t know if we could ever afford to go back or if we would since this was a bit of a belated New Year’s Eve for us. Regularly our room would have been at least $ 300/​night and for that price, we’d probably stay with my parents, who live half an hour away. But at this price, we had very nice and relaxing getaway and I’d highly recommend searching for off season deals as this hotel is very nice and doing things right.

My mom and I decided to do a last minute trip to Niagara on the lake, we had a gift card and decided to stay at queens landing. It so happens that the hotel was offering 25 dollar rooms — yes you read this correctly, your eyes have not deceived you, the room was 25 DOLLARS. Now even though the stay was inexpensive, I would have chosen this hotel regardless of price. The hotel is clean, comfortable and has a very friendly and elegant atmosphere. The concierge is more than helpful and the food at the tiara was amazing! Hands down, one of the best plates I have ever had (prime steak with potatoes). But, not just any steak, a tender melt in your mouth cooked right to medium steak, draped across a layer of buttery whipped garlic mashed potatoes and sprinkled with buttery cubed veg. The hotel sits between lake Ontario and Fort George, it is great to walk around, inside and out in all its eerie and historic beauty.
***IMPORTANT: THE CREME BRULEE IS UNDOUBTEDLY ONE OF THE BEST CREME BRULEES OUT THERE, AND I HAVE BEEN TO FRANCE AND MONTREAL :)

I don’t really understand the prior comments about service. We found everyone in this hotel and in the restaurant to be exceedingly friendly and helpful. It’s a grand old hotel in a nice location. Our room was sizable, with nice toiletries and complimentary bottles of water. We didn’t have time to use the pool, but had a really delicious dinner downstairs.
Of particular note was that our server made suggestions that could’ve resulted in a smaller check. (1) She warned us that the wedding cocktail event we were heading to would have heavy appetizers, not just crudite and (2) she told me my pasta dish would be quite hearty in size. It’s unusual for a server to provide this kind of guidance and I appreciated her all the more for it. Food was delicious – loved the amuse bouche and the pinot noir too.

This quaint but elegant hotel has a very welcoming atmosphere. The staff is super friendly and very personable. The service is superb and the accomodations are great as well. The room is very clean and well serviced.
We had an issue with the vending machine and the staff went above and beyond to accommodate us. The two ladies working the lounge bar were more than happy to resolve the problem. This place is great due to the proximity to nearby vineyards and the newly opened Niagara outlet.
I would highly recommend this hotel to anyone who wishes to have a quiet getaway at the Niagara on the Lake.

We cannot say enough good things about Queen’s Landing. From the moment we arrived and FRANK greeted us by taking our luggage and giving us a great overview of things to do, to the lovely view of the marina from our windows, to the cleanliness and well appointed room where a bottle of wine arrived each afternoon along with a long stemmed rose, to the delicious food served at both restaurants by accommodating waiters like Rudy and Alfred — we felt spoiled and pampered. This is a great value — you can walk to the town and the theaters of the Shaw Festival and you are only minutes away from excellent vineyards.
(On our way to the hotel from NY, we read some Unilocal reviews of Queens Landing which almost made us cancel our reservations. Thank goodness, we did not. The negative reviews were TOTALLY inconsistent with our wonderful experience at this delightful hotel.)
We recommend Queen’s Landing and give it the highest rating possible — 5 stars!
Dale and Elizabeth Snape — Bethesda, Maryland

This is an old and dated hotel which I am surprised received such high ratings from Unilocal.There are much better options in Niagara-​on-​the-​Lake.
The check-​in staff were hurried and rude, and annoyed by my questions resulting from their confusing instructions on where to go for what. I’m a guest — take the time to make sure I am comfortable before rushing me to my room. As someone who stays in hotels 75+ nights a year, this was one of my worst check-​in experiences ever.
Dinner on the terrace was slow with inattentive servers and most of the group’s food being average at best. For a $ 600 meal the service was terrible and the food was over-​priced for the portion size.
Front desk told us that it was impossible to order a bottle of wine after 10:30 PM since room service was closed. This is Niagara-​on-​the-​Lake — aka. wine country, for sure someone could find a bottle of wine for patrons in their room, even at such a reasonable hour.
The lounge told us they were disallowed in serving after 11:30 PM, which meant we had to leave if we wanted to continue our evening (Ontario liquor laws allow for alcohol service until 2 AM). There were more than enough of us in our group to support continued service.
Frankly, I would not recommend this place unless you are a 9 PM sleepyhead who is not concerned with doing anything after dark.
Given the hotel’s distance from the downtown I would select another place to stay (it is not close to the main strip of Niagara-​on-​the-​Lake) — this hotel simply isn’t worth it. The «premium» and «luxury» marketing simply do not live up to the service standard. The price is not worth it as better venues have more value (this is not my first stay in NOTL, but this is my last stay at Queen’s Landing or any other Vintage Hotel).
Queen’s Landing is not recommended in the slightest. I would not stay here again under any circumstances. If I was to attend a wedding or event in this area I would choose to stay at a non-​Vintage Hotel property in the proper downtown of Niagara-​on-​the-​Lake, or a BnB.

If service is important for you, never go there. Disappointed.
We waited 10 mins to find our servers and then she left us to bring a menu but it took another 15. We finally couldn’t find someone to place our order.

As I type this, it is my first night’s stay at Queen’s Landing. When I first arrived I thought, «Hey! This seems nice!» So why the sudden 1 star review?
$ 10 per day for internet. COME ON! REALLY?! $ 10 PER DAY?
For a place that seems to pride itself on luxury what the fuck is with $ 10 per day internet? It’s 2012 people. Not 1997. Can you choose to only pay $ 5 for 12 hours? Nope. There’s one spot in the lobby you can hook into a cable for free internet but sorry that I’d rather work online from the comfort of my hotel room that is already oh so costly.
I am disappointed in you Queen’s Landing. You have a day to change my mind.
So far? Not so good.

This is a cute hotel in Niagara-​on-​the-​Lake — about 90 minutes away from Toronto. It has the feel of an old plantation estate. Check-​in was good and unobtrusive.
Room service, though, had a few glitches. Tried calling at about 6:15 p.m. and it rang and rang and rang and rang for about five minutes. I hung up and called again, and then waited another few minutes before someone picked up. I thought it was odd that it didn’t go to voicemail or an operator.
When it arrived, the server was very polite, but the food wasn’t exactly as I’d ordered. They have a «Hearts of Romaine» salad which is said to come with «a creamy mustard dressing» and bacon. I ordered that and asked for extra cheese on the side. What I got instead was a generic Caesar salad (with Caesar dressing, not mustard dressing), barely any bacon (literally about ¹⁄₃^rd of a strip, crumbled), and the extra cheese simply wasn’t there.
The Atlantic salmon entrée was very nice — a hint of maple syrup basting, I think. But it was $ 40 (after taxes)! FORTY DOLLARS for a salmon, some veggies, and noodles? Come on. That’s totally unacceptable. I’ve paid $ 40 for lobster, and great lobster at that.
The Sprite I’d asked for came in a small bottle at room temperature. :-(
Oh, and the cost of room service delivery was about $ 8.50 (they charge 15% of the bill, as opposed to a flat $ 5 or so, as most hotels do).
In total, with tip, the cost was $ 70 for a small Caesar salad, salmon with basic veggies and noodles, one Sprite, and a glass of milk. That’s way too much, even for over-​priced room service. Not a happy camper. :-(
I was there to give a speech in their main ballroom. It’s a big room but, with hard floors and hard walls, is very echoey. The contracted A/​V guy there from Telav was outstanding! Had everything ready, a fresh battery, the right adapter, and so on. Flawless.
The staff are very nice and the hotel is impeccably kept (you even get a fresh rose on your pillow each night), but if you’re going to stay there, plan avoiding the room service.
P. S. If you use Fido as your cell provider, cellular coverage is VERY spotty. Most of the time, I couldn’t get a signal at all. That’s an immediate fail for a hotel, in my books, and for that reason alone (let alone the room service), I won’t stay here again.

So it’s that time of the year again when the weather starts getting nicer and you want to have a little day/​weekend trip. First stop on your list should be to Niagara-​on-​the-​Lake.
The Queen’s Landing is a wonderful place if it’s to stay over or just to dine.
Personally I love going to a late lunch on a sunny day to eat at Baccuhs Lounge. It’s casual dining for anytime but you can sit on the patio which over looks the water and marina I guess you could say (boats are docked here). As far as what to eat I think everything is wonderful but you should try their fish and chips.
I know they have a wonderful Mother’s Day Brunch so if you’d like to treat your mom or a mom you know to a wonderful brunch in this area, this is the place to go, she’ll love it and probably love you that much more for taking her there.
Another thing I really like about the hotel is that it’s off the main street of the town. It can get pretty busy during the spring and summer so it’s a little bit quieter.
I know there are also a lot of weddings that go on here so if you’re looking for a place for a banquet or wedding in the area I would suggest checking it out.

We had the luxury of staying here for a night. The hotel was exceptionally clean and had a old south beauty feel to it. when we were walking towards the entrance it just felt like we were at the Gone With The Wind plantation house ! Not your typical modern hotels we’re used to in the city but still enchanting.
The room was so comfortable & spacious! The king size bed was huge and I had to use the lil stairs to climb up. felt like a kid again lol
We dined at the Tiara and the food was absolutely amazing!!! I would love to come back just for the food :) It’s been so long that I’ve forgotten what we’d ordered. Though I did take pics (escargots, halibut? hmm) !
The downside… there was no free wifi. The hallway leading to the elevator looked a bit scary. Think of the movie «The Shining». I was totally expecting Jack Nicholson to come after me w/​an axe or smth. So dark and erie. It ddn’t help the elevator made squeaky noises when it went up and down the floors… other than that I will always have fond memories here as my fiancé proposed at Queen’s Landing :)
The staff were all very friendly as well.

Just returned, today, from Queen’s Landing in Niagara-​on-​the-​Lake, one of three hotels run by the Vintage Hotels chain in the area (the other two are Prince of Wales and Pillar and Post) for our last pre-​baby getaway.
The place is stunning; great (thematic) décor, two decadent on-​site restaurants, an amazing (read: new, working equipment) fitness centre, saltwater pool, hot tub, the whole nine yards.
The rooms are equipped with crazy comfortable beds and all of the amenities you need to enjoy your time there– including a CD player with a spa sounds CD. Very relaxing if you can get past the fact that you’re not in the spa when you’re listening to it…
There’s plenty of (free) parking; a breath of fresh air when you contrast that against the high parking rates at other places you could stay. And then there’s the beautiful historic town of Niagara-​on-​the-​Lake. Lots of cute shops, restaurants, bakeries and a beautiful waterfront area to boot.
Definitely worth a visit!

I was just at Queen’s Landing last weekend for a wedding and I have to say it was a wonderful experience. Their wedding coordinator Teri made it stress-​free for the bride and the bridal party so that everyone could enjoy the weekend. Everyone on staff was exceptional. The Grand Georgian was perfect for the wedding. It had it’s own atrium for cocktail hour and the meal at the reception was delicious as well.
We also had breakfast and brunch in the Tiara room and the food was outstanding!
We stayed here in November so the pricing for the rooms were more reasonable than during peak season. I would definitely come back again.

***3.5 Stars***
Not a bad place to stay. Owned by the same company as Pillar and Post, Prince of Wale and a few others.
Big rooms, but A/​C needs attention. Good sized bathrooms. Staff are really friendly, but I am not sure how they survive a hot and humid summer day in the lobby — it was just a bit better than standing outside in the sun. Thanks to them for not fainting.
Patio is fantastic on a sunny day. Restaurant menu is pretty wonderful with something for everyone. The bison burger was massive and well prepared.
Bar staff were really friendly and were knowledgeable of the single malts they served. Pricey, but everything down here is (within reason).
Would stay again.