Babylon Wedding Center

I don’t want to give it one star but zero stars is not an option for Unilocal!
I recently got into Unilocaling so I thought I would share my comments. Please please do not use them, I got married October 2011. They printed little ads for their business to put out on the tables during reception– which is fine BUT they had the wrong wedding date printed on it — so embarrassing, family had to go a dispose it .
I moved to New York so there was a lot going on so when we finally looked at our video it was horrible — it would freeze and get stuck and when I called them they dismissed me saying they don’t have the original footage. We paid $ 5000 cash which is a lot for nothing, horrible pictures nothing stood out, I’m mostly disappointed about the video — I will make sure I spread the word to make sure no one uses them unless they fix my video or compensate me for it!!!

I don’t regularly post reviews on Unilocal,so when I do its because the customer service was well beyond what I expected and I feel like it needs to be known. These guys go above and beyond for their clients, super hard working team and their work shows their efforts. My family has used them for 3 of our big events, and we will continue to use and refer them to everyone we know! Keep up the great work guys!

Where do I start? My wedding happened on June 28^th 2014 last year and I finally had time to come on here and really put into details of my experience with Babylon.
Our wedding consisted of an intimate approximately 140 guests in Casa Loma. Like your typical woman, I had dreamed of the beautiful fairytale wedding where everything went perfect but of course reality is rarely that and Babylon is the reason.
I already knew EXACTLY the type of décor that I wanted for the ceremony and reception with complete vision after endless hours online looking at endless pictures. And for this sole purpose that’s why I went with Babylon, they were MUCH MUCH MUCH more affordable compared to my original décor vendors that I originally contemplated of using such as Rachel A Clingen and FOS décor that were on a higher scale. I didn’t need the service, I didn’t need the vision, I didn’t need someone to provide their expertise and suggestions to creating that perfect fairytale wedding but rather I wanted someone who was just able to simple execute what I already had in place.
We met the owner Rafi at his store and his décor looked a bit tacky compared to that Wed Luxe look that I was going for. I specifically was very particular on my backdrop so I showed him pictures of what I wanted with just a simple sweep drape backdrop and have it right up to the top of the ceiling and asked him few times if he was able to do it or not and he said yes not a problem. Our consultation went well in terms of pricing as they were affordable and we signed a contract and put our deposit down.
What went very wrong was on the day of our wedding he didn’t do the backdrop that I asked him to do and I even provided a picture for him and he promised me that he was able to achieve it exactly like the photo. On the wedding day he didn’t do the backdrop even close to what my picture looked (please see the pictures I uploaded). My wedding planner was Ellie from Laura events & Co who told me Rafi had scolded her when she asked him why the backdrop was not like the photo. She said he screamed to her her just let him do his job and while she went to look for me to inform me of this, he had left Casa Loma without me looking at the room.
Another bad problem was the charger plates he provided were dirty with leftover pasta sauce and Casa Loma would not let him use it but he just insisted they were fine and in the end Casa Loma washed all of the charger plates free of charge for me just so the plates could still be used and protect their image as a venue. After my wedding, my Casa Loma coordinator Shastine has told me that they are considering to ban Babylon from ever setting up a event there because that was how destructive of a vendor Babylon was to Casa Loma.
We also used them for our transportation. I booked two stretched limos and a vintage Rolls Royce and surprise on my wedding day a Bentley shows up. Everything that went wrong on my wedding day was due to Babylon. I don’t know when Rolls Royce became Bentley.
In retrospect the only one thing I regretted about my wedding was choosing Babylon as my décor vendor and I wished that I would have just spent a little more to get someone better, professional and respectful. Many couples look back at their wedding day and wished that they could have saved here and there or cut back on something that was that necessary but for myself looking back I really regret not hiring somebody else investing in a little more than going with Babylon just to save a little. They are so unprofessional and didn’t care for us as their clients and at the end of the day they just took our money and did an half ass job.
I highly recommend for anyone who considers them to stay away and I’m more than willing to provide the contacts and phone numbers of my wedding planner and coordinators of Casa Loma to confirm all that’s been said.

My mother booked wedding photography, video and limo service from this family owned business. Here’s the short form of my experience with them:
–They shot nice photos, literally hundreds of them, but they held on to the good ones and gave use the 200 which were part of our package and consisted of duplicates and triplicates of terrible photos in black and white, sepia, etc. This forced us to buy the whole CD with all of the nice pictures which cost an extra $ 300. REALLY cheap tactic — which I’m told now is common-​place in this industry.
–The video took 6 months for them to finish, and was TERRIBLE. They literally just put a few transitions in and gave us all the raw footage. Also they kept saying they mailed the DVD, then it would never come.
–During the reception, the videographer was rude to some of the guests and the wedding coordinators and kept demanding a table, chairs and food be arranged for him and the photographer right way while our guests were being looked after — missing great photo opportunities.
–Hygiene: None. They wreaked of B.O. and their «office» is a little hole in the wall where their bathroom has a laundry basin for a sink and napkins (probably from fast food restaurants) for toilet paper. Also, there were tooth brushes on the laundry basin/​sink. Just gross and mouldy smelling too.
–Good limo service. On time, and didn’t say much.
–They wanted everything paid in cash…
Basically avoid these people unless you want to pay hundreds of dollars extra and feel like you’ve been ripped off.
Note: This review was done a year after the wedding because I was recently reminded of their terrible service and decided I should warn people about them.