Baton Rouge Steakhouse & Bar

Service was AWFUL. took twenty minutes to even get a glass with liquid in it. The man behind us left saying he was there for an hour and ten minutes and ended up leaving having only gotten a soda. Steak was over cooked and manager tried to argue saying it wasn’t. Medium rare is not supposed to be BROWN. Told me the centre was red. Shall I only eat the centre and cut off all the well done part? Only good thing was my appetizer (calamari) and wine of course. I was seat ONE (was told to put this as I’m writing). Will not return for SURE! Spend a lot of money on restaurants. Really too bad it was this experience here. PS you’ll need water. Salty. OKAY NOW… been waiting for check for a while and the COOK comes out to argue with me about my steak being cooked properly. UNREAL!!! If it was cooked right it would be in my STOMACH — not in a take out container. HORRIBLE customer relations. How embarrassing. Pathetic. I’m literally shaking I’m so mad now.

We had a impromptu family dinner with our almost two-​year-​old daughter. We sat in the bar side in the booth because of the TVs and we really like the bartender Thi. My husband got to watch the raptors game and my daughter enjoyed the chicken finger kids meal that was $ 10 that came with the drink and a dessert! I enjoyed a nice glass of wine and it was such a peaceful and calm atmosphere for a family dinner. I don’t know why we don’t this more often! The service from Thi was so great, she really knew how to make us feel special. The food came out hot and fast! We will definitely go back again.

Excellent service and ultra comfy red leather booths to kick back in. I love the layout of this location, with the sleek bar area partially divided to the right and a very spacious and softly lit dining area. There are also more booths in the upper level that are slightly closed off by beautiful drapes, and it all makes for a very warm, inviting and cozy ambiance. It’s a location well suited to daytime business meetings, dates and catching up with old friends… kids, not so much. I came for an early dinner so I’d like to come back and see how the bar is on the evenings.
The menu offerings are excellent with a great variety including daily specials and a lengthy cocktail, wine and dessert list (woo hoo!). I recommend the grilled calamari with capers, olives and lemon which is an off menu item and the ahi Tuna salad. I was a little overzealous (i.e. STARVING!) and ordered the top sirloin medium rare as a salad extra for about $ 8 — my breakfast for the next day and so worth it! I also tested the ribs and they are truly fantastic — and addictive, so guard them with your life before your SO demolishes them (sorry!)! Chocolate mousse comes in quite a generous size and the trio of crème brûlée is a nice treat to share.
So, long story short, ’twas a feast worthy of King’s :)

Stepped in to try their lobster risotto.
The risotto was ok. Very rich in taste for sure. The only thing I found weird about it was the corn ingredient in it. I have never had corn in a risotto before and it felt very out of place. There was a good enough helping of lobster in the risotto though. If I was to rate the risotto I’d probably give it a 2.5÷5. Maybe without the corn I’d probably rate it higher.
For dessert I ordered a peanut butter fudge brownie cake. That was yum!!! Again very rich, sweet but really good! From a so so risotto I was happy with my desert and would recommend this!
My waitress was fast and dropped by often to make sure everything was good.
Will come back but would try something else for sure.

I have been in Bâton Rouge a few times. I prefer to go in the summer because the Patio is nice. I suggest their ribs as they cook it really well, smells good and a good portion.
I like the environment. But every time I go there, the bill shocks me! Why it has to be more expensive than all other steak houses?
The food is OK, but not special. Servers are good but not great.
Every expensive should be for a reason. I have not found a logical reason yet to say Baton Rouge should be the most expensive chain restaurants.

Went for Christmas Eve dinner. Made the reservation 1 month earlier. I called and confirmed. Upon arival hostesses seemed confused when I stated my name. At first they told me thay my 2 friends were already waiting. I replied I did not know them. They then stuck us on the bar area. Waitress was nice. Ordered chicken santa fe with wild rice. Order took more than 30min. When asked why it was taking so long waitress stated that diners get served faster as they made reservations. I informed her I did too. She seemed shocked and checked on the food. Food came out. chicken dry .but edible. hubbys veggies were raw and my wild rice was hard as a rock. I asked for a bake potato intead. Waitress came out apologetic explaining they ran out. Got the mashed potatoes. pretty good. Dessert. We ordered 4 apple pies. hubby ordred cheese cake. his came out 10 –15min later. Waitress was helpful though.
Will never go back. Overpriced. normally a mgr would come out for this stuff. not 1 in sight.

The food is good as any location but the service each time I’ve gone here has been lacking. The servers aren’t rude — they are trying, but it’s almost like this location only hired servers who flunked their Smart Serve. You get service with a smile but it’s like a terrified one where you know they are thinking they’ve made a mistake and are hoping the punishment is painless.

This is by far the worse steakhouse I’ve ever been to. Should have just driven the extra half hour to go to the keg instead of this crappy place. I made reservations on Wednesday night for a group of 5 for Friday night and when I called to let them know that we were running 5 mins late they said «we don’t have any reservations made for you for today and we are fully booked we can’t accommodate you» I was livid at this point. I asked for a manager and the lady said «there’s no manager here right now I will call you back in a minute» and hung up. She called back and said «sorry, we found your reservation, your table is ready» my reservation magically showed up out of nowhere apparently. Looking back at this point I shouldn’t have went there and took my business elsewhere but my in laws really wanted to eat steak and that’s the only place close to their house.
Once we got to restaurant at 7:30pm it was completely empty for a Friday night and I’m not surprised at that. The service here sucks! The food is bland everything was horrible! Our server Darwin was horrible, he took forever to come to our table to get our orders then once he arrived he took my husband and I drink order and then walked away without getting my in laws order. That was extremely rude. The food was horrible and they didn’t have much selection. I will never ever come to this restaurant again even if I were offered a free meal. Such a disappointment and waste of $ 200. I highly recommend to anyone who is thinking of going to eat here to spend their money at the keg instead, it will be much more worth it.

Decent Steak. I’ve eaten here a number of times and although it’s a little pricy, it’s a decent steak. I prefer the ribs over a steak but the steak is good as well. The ribs are probably as good as they get in Ottawa but that’s not saying much. The side dishes are a little on the weak side which doesn’t help the overall pricy perception. The desserts are better than average but not amazing. The service is good but it can vary a great deal from server to server. The team service approach can be a letdown.

The worst service. Over cooked steak. Better quality food in the area. I can’t see how this place lasted this long.

Was here on Oct31st
Server was Miranda, quick efficient and nice service better than the previous times where the service was close to non-​existent if you were non-​caucasian at this location. Seems like they had a staff overhaul because this time the food was cooked properly and it was actually tasty. Had the following
Calamari
–Not too greasy, could be a bit crispier but thoroughly enjoyed it with the Cajun dip
Tortilla and Dip
–Tasty and refills of tortillas was offered by our server
Ribs with Fries n Beans
–Ribs were prepared quite good, fall off the bone, not too fatty, not too much muscle fibers, sauce was good, fries were crispy, bans were not mush, definitely recommended
NY and Top Sirloin
Steak was cooked proper to medium rare, for the price it had a decent depth of flavor, salad that came with it was pretty standard, veggies were cooked well, mashed potatoes was good, first time having the Peppercorn sauce not taste like burnt chocolate, bravo to the new kitchen staff
Probably will come back but I’ll probably request Miranda as my server as there’s been too many servers that take their job for granted at this location.
***note they don’t validate parking anymore
2apps
3 entrees
Above average gratuity
Around $ 150 for 3 happy and full people
Will come back to this location if I’m having a craving for tender ribs

We happened to end up at North York branch for a birthday party. All staff were very rude and seemed to be very unhappy with their job. They sat us at a table for more than 15 minutes without one single staff seemed to care about us to even offer us a glass of water! When eventually someone passed by to serve another table, turned to us and asked:” Do you want me to serve you”? we were like ”What?!” Are you meant to serve our table or we had to beg for someone! No manager at sight or site (as said), and we left hungry and unserviced! Best place to go to ruin a birthday! And it was a weekday with no apparent congested line-​up!!! Terrible experience with customer care!

Tried this location instead of the original fav; Downtown– eaton centre location and it was great. The waiter was very nice and the food was very similar unlike the scarborough location. It seems like the reviews are not great here but a 3.5 star from me.
Food/​Service: 3/​5, the batter on the chicken fingers weren’t the best but they had a wedding party and it shouldn’t be but that was the excuse. Nevertheless, they offered another dish but i declined and appreciated the offer at least.
Ambience: 3/​5, more of an Asian feel of décor; perhaps because it’s in North York
Price: 3/​5, fair and great service deserved a big tip.

Food, service, ambience are alright. Basically, this chain fills the niche between Jack Astor’s and The Keg. Did that niche need filling? Discuss amongst yourselves…

Ten of us had supper at Baton Rouge tonight.
I ordered the BBQ pork back ribs (10oz) with fries and warm apples. It was good!
Our servers were Patrick and Rachel and they took good care of us.

Came here for lunch & had the salmon salad. Salmon was done well, salad was too much like coleslaw for me. Lots of cabbage, etc. Would rather have had a green leaf salad. Anyway, the others that came with me had burgers with fries. The burger burns were pretty thick & the fries were plentiful. They told me it was yummy. Our waitress was a nice asian lady in her twenties. She was prompt & polite. Not sure if I would come back to eat here, I just wasn’t that impressed with the salad. And salad’s pretty hard to screw up.

Came here for lunch with some coworkers. They were not busy at all for a weekday lunch. The menu itself is pretty decent, lots of choices standard fare like burgers, steak frites, sandwiches… prices were really good too. I had the steak frite with fries. Fries was delicious and so was the steak cooked medium rare. It was not amazing steak but it was pretty tender and good value for the price. However, off their lunch specials menu, my coworker got the filet mignon and that was another story. It came out super tiny, over cooked, and 12 $ more than the lunch special steak. My other coworkers had the burgers off the lunch specials and all the dishes looked great and were all under $ 20 and very tasty.

I know it’s kinda ghetto for a guy my age, but I love the chicken tenders at Baton Rouge, so that’s what I ordered today, along with a glass of Beringer Cab Sauvignon from a bottle ordered by one of my colleagues. The tenders were as always great, and the wine was a good choice.
Our server was very nice, and was eager to check on us which was great, but her shift ended at 130 so she brought the bill over and explained that hr shift was coming to an end but that we were more than welcome to stay. Totally not her fault. For a place that gets office lunch traffic shifts should go a half hour longer to prevent this kind of awkwardness!

Had dinner here with my wife and older daughter tonight.
The waiters were unbelievably friendly and personable. They were down to Earth and truly committed to our entire satisfaction.
One waiter brought me a secret stash of hot sauce for my ribs! Then he shared his love for Jamaica with my wife who’s going to Jamaica this coming Monday. More importantly, my wife loved the salmon salad that had a huge piece of salmon sitting atop the salad.
Dima was charming and affable as we shared views on world politics and local customs on enjoying libations…
Without a doubt our dinner was of the highest of quality. Our waiters made it that much better with their keen interest to our enjoyment of every aspect of the dining experience.
Our daughter was thoroughly satisfied with her chicken tender platter and apple crispy a la mode dessert, which I forcibly shared with her.
Best evening ever at this location. Definitely will go back very soon!!!

Came here for dinner on a Thursday night — the restaurant was relatively empty, but the hostess still took a while to seat us.
Our server was very polite, but did not offer the usual introductions you get at other steak houses. We had to ask him what the special of the day was and what the soup of the day was. Their menu has not changed for years, and items to choose from are limited and pricier than Jack Astors or Moxies.
The portions here are enormous, which makes their prices reasonable. My 10oz. prime rib was definitely at least 12oz. and most of their entrees are served with a mountain of fries (or other sides you choose). My side of ‘seasonal veggies’ was overcooked, and the bell peppers were too soft and with no crunch to it. The prime rib itself was not a good cut — It’s the type of cut that’s too chewy and hard to swallow because of the ridiculous amount of tendon in it. Though the steak did come out perfect at medium rare, they need to improve on the quality of the steak itself.
Their chicken and ribs was A-​OK. The ribs were tender and fell off the bones easily, but needed more sauce. The chicken breast wasn’t too dry, and went very well with the BBQ sauce on the side.
Overall, Baton Rouge needs better quality control and hopefully revamp their menu in the near future.