Pizza Hut

Worst Pizza Hut. Not many people working in this location. Order takes forever, pizza came out cold. Toppings were sparsely placed. Definitely not recommended.

I have a bunch of issues with this Pizza Hut location, primarily having to do with their service.
Came on Saturday night around somewhere between 7:30 and 8:00. There was (unless I didn’t see the rest of them for the entire night) one waitress for the entire restaurant.
Issues:
1) It took about 20 minutes after we ordered drinks for us to get them… and all of us just ordered water.
2) Half of our party of 8 got their cutlery. The rest of us just didn’t… We ended up having to take cutlery from the empty table next to us.
3) One of the two stalls in the girl’s washroom had no toilet paper. The other one was locked from the inside. When we informed the server, she didn’t rectify the situation immediately. My friend eventually gave up and ended up using the accessible washroom. Um… what if there had been an accident somewhere? That seems… unsanitary.
4) They have a stuffed crust promotion going on. «Stuff your crust for free». The fine print says that it isn’t available with any other promotion or offer. We got a family combo. To my knowledge, this is neither a promotion or an offer. We were told we couldn’t stuff our crust. Um… what? To make things worse, they didn’t let us know until about 10 minutes after we had ordered our food.
5) Did you know that changing your sauce base counts as a topping? Pizza Pizza, which isn’t a sit down pizza place, lets you do that for free.
6) The fettucine alfredo was one dimensional. It tastes like its frozen TV dinner equivalent. We asked for parmesan cheese and were told they were out of it.
Taste-​wise, the food is alright. It’s stomach-​heavy food (or well, the pizza and the breadsticks are).
+ 1 for real bacon in their Caesar salad.
I won’t voluntarily be coming back.

The service was soooo slow, impolite staff, and the food was uncooked. I really don’t recommend it.

Nice service. Crappy food. Wifi is not working. Went here for dinner. May come again to try lunch buffet.

I have been coming year for many years, mainly because of it being easy to get to from where I live as most locations are just as far. I’m not sure if the servers are mostly students from the nearby college. It used to be a descent place years ago but some other reviews confirmed what I also suspected and noticed. It appears that the management has changed and this place has become awful.
I was dining here once with family and I had a coupon for a pair of large specialty pizzas at a good price, so we wanted a meat lovers and a super supreme. We watched as our server went to the front and asked the manager about this deal. After a short discussion she came back saying that we were restricted to only a few choices such as the Canadian pizza; basically just the few specialty pizzas with the least amount of toppings. The cheap manager didn’t want to honour the coupon for the full value.
I had also been here twice with family and a friend just days apart during the same month because of my birthday. Both times I noticed that the utensils such as the forks were not properly cleaned and I’m not talking about water spots.
This place is a disgrace to Pizza Hut and I keep getting the impression that they are trying to cut corners everywhere. Some servers are still nice and I do visit here very occasionally but this location ruined the whole Pizza Hut experience for me. For how expensive their pizzas are and after tipping them and paying extra for dine-​in, this place doesn’t deliver on quality and value. I’ve never been so disappointed with Pizza Hut in all my life.
Update: (March ¹⁸⁄₂₀₁₅)
I was hesitant to revisit this place but I ended up coming here once more with family. Our server was nice but the hot water my family asked for was lukewarm (without lemon slices like some other places). I didn’t get a straw with my cold water but I had to wait a good while till she came back with out pizza to ask her for one. At another location the server asked us if we wanted parmesan cheese and chilli flakes, but this place only had chilli flakes on the tables with the salt and pepper. The other location served mints with the bill and this one did not go the extra mile. I could care less about minor things but I ordered a veggie lover’s pizza with a regular pan crust and for some reason the crust was really dry. It just felt like they were skimping on a lot of things but still charging the pizza hut price.

I haven’t been here in the longest time! Must say, it seems they have started getting more health conscious esp for their crust as it’s no longer as oily as it used to be (pan crust).
There are more options for the healthier eaters. Thin/​crispy crust, whole wheat, etc.
Our waitress was Liina and she was very nice and when asked what to get, she was honest. We got a medium supreme, medium canadian and a side of wings. The pizzas were as expected. I really prefer the thin crust! Extra dipping sauce was 75 cents extra. As for the wings, I thought they were super small! Smaller than St. Louis Wings ! What a rip for $ 7.99. But that was expected right? Wings at a pizza place hmm…
Service was prompt. We were greeted immediately and had to wait a minute or two for them to take our seats. There is a promo going on now, where if you purchase a large or medium pizza, you can get a 2^nd, 3^rd or 4^th pizza for $ 5 !!! What a deal. The pizzas came within 15 mins.
They were so busy during dinner hours that we had to pay at the front instead.
Will prob. be back when we want an artery clogging dinner.
Great place for kids… so many of them screaming: p

By far this is the worst pizza Hut location I had ever been. I went over there with my wife.
To begin with our waiter kept us waiting for more than 15 minutes just to take the order. After we ordered we waited more than 45 minutes to get our pizza. When we got our pizza it was cold. We called the waiter to explain all the situation and then the manager came and apologized for the whole situation. We didn’t see any reason why our pizza took so long to be served as we where the only ones in the restaurant.
I don’t recommend this location, very bad customer service

Wednesday night I was craving THE HUT so the wife and I made the trek to Don Mills and Finch for some well deserved, artery clogging, greasy pizza. I have had enough eating home cooked meals.
When we arrived a nice host guided us to our table. It was dead quiet inside, only a few families were seated. Angie was our server and we ordered our absolute favourite pizza, Large Pan Supreme Lover’s with Extra Tomato Sauce. She brought it to us within 10 minutes. It was piping hot and super fresh and looked tremendously delicious. I can never have Pizza Hut take out as it ruins it’s crispness while enclosed in the box!
The pizza was truly amazing, however, I would have given this place 5 stars if the pizza had that extra tomato sauce as it honestly was a bit lacking.
The nice host relieved Angie of her duties and billed us out. He was attentive to us.
Most definitely would return in the future and stress the extra tomato sauce motion.

The staff was very nice at the takeout section. He was very helpful in explaining the kinds of deals they have. The only thing I didn’t like from them is that they kept insisting we fill in their online survey. I believe they told us 3 times to do so. Besides that, the food was quick, the food was fresh and the staff were friendly. I will definitely go back to it. Hope this helps!

I ordered on Jan 1 and the total for 4 med pizza and wings came up to over $ 50. The stuffed crust pizza cost me extra money but it did not show on the website. Regardless, the pizza crust tasted like cardboard and Pizza pizza is way better. They cheaped out on the toppings and my chicken and hamm pizza only had a few pieces on chicken where only 2 slices and 2 small pieces of chicken on it. for the price, i could have gotten more and better pizza somewhere else. I am very disappointed with this location. They also ran out of shrimp which was advertised on the website but i ordered early so i am assuming they did not want to give me shrimp. made a complaint to pizza hut and no response.

Went for lunch buffet at 12:40 on a Tuesday and no pizza in the buffet table for 15min. About 20 – 30 other patrons waiting too, wham it came out it was swarmed and again nothing left. I was on on my lunch break and thought a buffet table would be a fast solution. When the pizza came it was tasty, but it took too long.

So I was craving pizza one night, and quickly searched on Unilocal for the nearest dine-​in Pizza Hut in my area and ended up here!
You rarely see dine-​in pizza restaurants these days. They’re usually just take-​out or delivery, but it’s been awhile since I sat down and enjoyed a slice fresh out of the oven and not out of a delivery van.
I wasn’t here for the All You Can Eat Pizza, so can’t really relate to previous reviews. I noticed right away that they had some creative additions to their menu: Creamy butter chicken, cheesy beef poutine, savory Asian BBQ, Smokey Maple Bacon & Grilled Chicken Club. I wanted to try all of them, but decided on just the butter chicken & poutine toppings.
The Butter Chicken pizza was AMAZING. They should put a patent on this flavour because it is the bomb. Generous pieces of chicken, roasted red peppers & mozzarella with the right amount of curry sauce on pan crust. DELICIOUS.
The Beef Poutine flavour was MEH. There wasn’t enough cheese, and the few strands of fries on the pizza was crispy but lacked flavor. Overall, this pizza tasted too bland and dry.
The current deal is one of the above pizza for $ 15 and get the second medium pizza for $ 10.99! I had to pack the leftovers, which were still delicious the next day for those who enjoy cold pizza.
Our server was also AMAZING. I can tell she could carry a conversation with anyone. She seems to genuinely enjoy her job and can describe one type of pizza for as long your ears are open. I don’t have pizza cravings often, but when I get them again, I’m coming back here!

I haven’t dined at a Pizza Hut in a very long time and I think it will be my last time. We were greeted promptly at the entrance and seated fairly fast. There were about 5 other tables occupied in the restaurant.
After deciding what to order, we waited patiently but didn’t see our server in sight; mind you the place isn’t very large. After waiting for unreasonable amount of time, we ordered a medium stuffed crust pizza and two pints of beer. The food arrived fairly fast and it was at best mediocre, we were not impressed. Our server did not come by to check on our meal until the very end when we had finished our food. We got the bill and left pretty quickly after doing so.
I noticed the table next to ours had to get up to inform someone they had not been approached. Overall, a fairly disappointing experience and to add onto it the place is starting to look rundown and washrooms weren’t very clean. I would not recommend this place.

I’ve been here a few times, and the all you can eat pizza is full of «all you can eaters». Its not a bad idea, but the pizza is not fresh. The taste just screams «heater» or «microwave». And the cinnamon rolls are frozen, defrosted, and then heated up. Disgusting. The pasta is average at best, it makes me feel like they don’t care about the food. Just the $$. And that’s how it is.

All you can eat pizza is probably the worst thing they could have possibly done. Just another way to fatten up the Toronto population. Have you ever seen the people that come in here to eat the all you can eat pizza? Jeez. You’d think that if you need to walk sideways through a door, you probably shouldn’t be eating pizza.
Now that being said, I do like the all you can eat pizza and I do indulge in it every now and then. (probably once or twice a year because they only do this during the week days). No, I do not need to walk sideways through the door. I actually am 150 lb of pure rock hard muscle.
Regardless, I still like to eat here for lunch just for the all you can eat pizza. But onto the reviews, the pizza is decent. I never really fell in love with the pizza at Pizza Hut. The dough that they use just doesn’t appeal to me and it kind of seems like they leave the pizza in the oven a little longer to burn the dough a little more. There is also a ton of grease on the pizza too which is not very healthy. The only saving grace is that they do serve salads. However, if you are craving pizza and lots of it, Pizza Hut isn’t bad. Do not try the pasta’s. They are terrible. Whoever decided to start selling cheap disgusting pasta’s at a Pizza restaurant should be shot.

We used to frequent this location while living in the Seneca residence a couple hundred meters away.
What a terrible Pizza Hut location. It’s kind of a disgrace to their name from what I’ve experienced at other franchise locations.
The pizza is still good though and I suppose that’s all that matters if your ordering out.