Royal Lighting

While this is not a contractor, I really love shopping here, they have a great selection, and helpful staff. Prices are reasonable. Love to go in there, but know that I will always be spending money, cause there is always something that I want.
Great Store!

I bought several light fixtures for my new condo from Royal Lighting on Avenue Rd. I had a problem with one of the fixture. Sarah helped me resolve the problem without any hesitation. Not only did they replace the fixture of my chose, she also had an electrician come to my condo at no cost to me to remove and replace with new fixture; now that is real «service». Would like to express my gratitude to Sarah for such an excellent service provided to me. For life, Royal lighting is my choice of lighting store and highly recommend not only for unique service but also there is a vast selection of light fixtures. Thank you, Sarah for all your help!

We would rate them 6 stars if it were possible. Right from our walk around in the store, through our initial purchase and after-​service care, we were impressed with the high level of service and the lengths they would go through to ensure we were happy.
After spending about an hour with a very knowledgeable and patient sales lady who took the time to inquire about our specific layout, we selected 4 lights for our new condo. Immediately the sales lady went to the owner (without our request for discount) and asked for a reduction in the price, which he did.
We brought the 4 lights home and attempted to install all 4 ourselves. We successfully installed 2, had difficulty with the third, and accidentally broke (totally our fault) the fourth light. We brought the damaged light back to the store with the expectation of having to pay to fix or buy a new light. We met with the original sales lady who spoke with the owner. He said they could not return it to the manufacturer due to the damage being our fault. Additionally, the damage was pretty severe and it was doubtful the light could be saved. The sales lady said she and other staff would do their best to get it fixed or replaced. We were blown away when she notified us that we would be receiving a brand new light to replace the one we broke at zero cost to us!
But our story doesn’t even end there. Because we were afraid to mess up the installation a second time, the sales lady recommended a person that would come to our place and install both lights for a very reasonable fee.
In short order, the person showed up and installed both lights quickly and professionally. Now our condo looks as bright as the folks who work at the store. We would totally go back to shop for any lighting needs we have in the future and HIGHLY recommend them to anyone who is in the market for new lighting.
We would love to mention the names of those who helped, but are unsure whether this is the right forum to do so. If you’re interested in knowing the names of the sales people who helped us, please feel free to personal message us.

Wow, the lighting on display and the availability of product is one of the best on the city. I shopped many stores all over the GTA and this place hands down has the best product. The prices are similar to most stores but if you hit a sale then you will be happy. The service can be a bit spotty and leaves you wanting more since the staff are very distracted focusing on many customer rather than just you.

We purchased the majority of our lofts lighting from royal lighting back I 2010 when we were renovating. The store is quite large and has a variety of styles ranging from traditional to modern. Better take some time to really look especially if you’re looking for ceiling mounted lights as there are a ton of different styles mounted to their ceiling which makes it easy to overlook certain models.
Our sales person was very helpful in spending time confirming our selections were in stock, and them ready for pick up in about 20 mins. We had no issues with installation of our lights and would gladly recommend royal lighting based on their service and selection.