Hertz Rent A Car

This was the worst car rental ever. I know, I gave it five stars. But that’s because Hertz did such a great job, despite how awful Priceline was. I asked Priceline for a car rental place near my hotel. I trusted Priceline, which was a mistake, and took a rental from a Hertz at 1478 Merivale. I requested an SUV with a toddler seat near my hotel to pick up a friend and his family. Instead, I got to go on a 20 minute ($ 45) taxi ride to the car-​rental place. And then, when we got there… it didn’t exist! So I had to call Hertz — international rates, of course — which informed me the Hertz was at 1916 Merivale. David, the man who worked at Hertz, was sympathetic to my plight, but there was still nothing he could do about what happened or the fact that there were no toddler seats to be had.
Still. David let me keep the SUV until the next morning and drop it off at a different location — no additional charge. And then, days after I got back home, I received a receipt in the mail from Hertz. They had taken $ 45 off my car rental fee — when it wasn’t even their fault. And I didn’t even have to complain.
So that’s why I give Hertz five stars. I’ll always rent from them in the future. David was a real pro, and a very nice guy.
Priceline, however, still sucks.