Visions Electronics

Horrible experience. Wish I could give negative stars. I called about a tv on sale to make sure it was in stock before we drove in, they had a few left. We drove in. I went to find another item before we got the tv, I asked the cluster of zombie staff and all I got was a vague gesture to a part of the store where it may be. Great start. I asked for the tv and was told they didn’t have any and was immediately bait and switched to a tv manufacturer that we never heard of. Mr slimy salesman put down the tv I came in to get (the one I did a lot of research on) and pushed the other one. London drugs got our money that day. I will never go to a visions again. I’m surprised that they still exist.

If I could give them no stars I would. Terrible rude service, I got them to install a stereo in my wife’s car. After paying for all the parts and labor before they installed I made sure she didn’t have anything else to do, other than show up on her day for install. On install day the installer came to work late, the staff again were very rude and when we picked up the car there was additional charges to our already paid bill.
When asking for the manager, the manager claimed «the car audio manager made a mistake and since the work is done you have to pay». We paid the extra money reluctantly to which he replied «its just _​_​$, not like its a lot of money». How does he know our money situation? Very rude customer service.
DO NOT COME HERE, DO NOT BE DEFRAUDED BY THESE CROOKS.

Worst experience here ever! I came to buy some stereo equipment for a friend who wanted to install a car stereo. I collected all the gear I needed and when I got to the cashier they told me the listed prices were not going to be honored. Which was a total difference of over $ 800. Needless to say this is absolutely ridiculous, I asked to talk to the manager who came and proceeded to give me attitude about what they can and cannot do. How did he make it to manager, when he should clearly understand that misrepresenting prices is illegal as per the Competition Act, The Canadian Advertising Standards, The Consumer Protection Act, and more.
Dear Visions in PoCo, I’m glad that while I was reciting to you the laws of our country, at least 5 different groups of people left after realizing what you tried to do to me. Your attitude was beyond unacceptable when you got caught doing something illegal.
I encourage anybody who went to Visions PoCo to check your receipt to see if the defrauded you as well.