One of the strangest experiences at a restaurant. Our server was very nice and attentive. Then she was gone. And our replacement, the hostess, was useless. We were basically forgotten about. No one came over to see how our meals were, ask if we wanted more drinks or even explain that our server had left. Terrible customer service. The server at the table beside us was very good with his table. Too bad he couldn’t have served us. Finally, the hostess came by and says«Will this be all together or do you want separate bills?» Thanks for offering us dessert or coffee or anything. I get it that you want us out now. How rude she was. She sucks as a server. The food was ok but the service that night was basically non-existent.
Sarah H.
Place rating: 1 Red Deer, Canada
My husband and I went to this restaurant for our fourth anniversary. The menu looked delicious and the atmosphere was pretty neat. We both got steak combo meals(mine with lobster his with chicken) and both were undercooked and taste burnt. Nothing on our plate was tasty so instead of asking for it to be remade we just choked some down and went home. It definitely was not a good end to our night and we will never be going back.
Lisa S.
Place rating: 5 Red Deer, Canada
The rusty pelecan is a wonderful restaurant. Went there for our anniversary and got top notch service all night. Including a free piece of cake with a sparkler. We both had prime rib and it was the absolute best. Garlic mashed potatoes were to die for along with the yorkshire pudding. It has a very nice quiet setting for a lovely night out.
Leah V.
Place rating: 2 Calgary, Canada
I double checked this place before writing this review — I honestly confused that it had a couple positive reviews. This place will go down as the«most randomly decorated restaurant» I’ve ever been to. Dead plants everywhere, plastic plants/flower décor too, a gate in the middle of the dining room, books on the walls, I want to think that there was a flamingo too(but don’t quote me on that one). The menus looked completely dated and gross. Coloured napkins tucks inside of glasses that looked like they belonged in a cafeteria All-in-all, this place made me giggle by my complete shock with how it was in reality verus what Unilocalers promised me. ;) We started with Calamari which was tasty enough. The steak came next –it was a large piece of low-low grade meat. I ate a chunk of it and wasn’t keen at trying to scarf down any more. Even with ½ litre of wine it was hard to have that meat slide down LOL I can’t remember what my man had — but he ate his food and agreed that next time we’d pick a different place. The server acted like she hated her life — so it was our goal to make her smile and make her enjoy the rest of her shift… not sure how successful we were at this.
James W.
Place rating: 4 Red Deer, Canada
Yummy but loud music. Lunch is good but dinner is always questionable. Don’t let the ugly menus freak you out, the food is good. My only real concern is the number of dead plants when we ate. Over all usually a nice place to eat.
Mike L.
Place rating: 4 Calgary, Canada
A great place for a nice lunch, try the lamb chops and baby baked with coleslaw or lunch prime rib with Yorkshire pud and then a nap opps