Bed Bath & Beyond

This Bed Bath and Beyond is one of my favourite locations. It’s big and has a wide selection of everything you need, from kitchen supplies to bedroom and bathroom supplies. It’s pretty much every home owner’s wonderland. You can find the most interesting things in the store. Everything is organized, fully stocked and it is very easy to find what you are looking for. Might I add the customer service at this particular location is pretty good. Everyone is very friendly and helpful. They always have enough staff at the cash registers so you are not waiting in line forever. I will definitely be coming back to this particular location when it comes to shopping for my home decorating needs.

My daughter and I were at the Richmond Hill location last night on Monday August 17^th, she is going away to school in Halifax and we were getting some items for her dorm. We were at the cash and the cashier (very helpfully) let us know that we could choose items and pick them up in Dartmouth. This was very helpful information and we decided to use this service. All of the staff people we encountered at this location were very helpful and friendly!
Gillian was the sales associate who helped us. I wanted to take the time to let you know how much we appreciated her assistance. She was very enthusiastic, friendly, informative and extremely helpful with her recommendations. There are many sales people that I’ve encountered who aren’t helpful or who are rude, and it was so wonderful to encounter someone like Gillian who obviously enjoys her job and is really delightful and engaging. I will definitely be recommending your store and especially Gillian to all my friends who have university age children who are going off to school.
I was very impressed with this service provided by Bed Bath and Beyond, it is so helpful and such a stress relief as we had planned to shop in Dartmouth a few days before she moved into residence… but there was uncertainty about the level of stock and items that would be available at that time. Thank you for providing this great service, it is greatly appreciated.
I really hope Gillian receives this feedback and it goes into her employee file, she should really be commended for her great attitude and communication skills.
(I sent this email to Customer Service at BBB, I really hope it reaches her manager)

Their is a lot of lovely merchandise. Too bad I can’t say the same for the sales people. The three, at least, with whom I dealt at different times were doing me a big favour whenever I asked for help. As a result I’ve yet to buy anything from there.

I have gone out of my way to shop at this particular location of BBB. The customer service here is exceptional; so much so, I was in awe, and still am, some time after the experience, of just how much consideration staff and management provided to me at the time of my purchase inquiry. (An issue at the supplier level; not the retail distribution or store.) BBB priced-​match my purchase to another retailer’s offer, and consistently worked with me in the purchase, then order, and then re-​order, and replacement of the item. The same follow-​through and care was maintained via their 1 – 800 US Customer Service Phone Number (servicing Canadian consumers), and worked to problem solve not only the issue I raised, but where it stemmed from; the process promoting a deep appreciation, of not customer service, but something greater — conscientiousness — in management of this particular retail location; and then of the BBB company, as a whole.
As others have mentioned here, the prices at BBB are comparable to other retailers in the same category. But, like I said, BBB does price-​match, and truthfully, if a premium is paid on an item (in comparison to the other retailers), given the level of care BBB provides, the «extra cost» is a total bargain.
Even during long line-​ups around holiday shopping, I have been checked out quickly, and efficiently, and with sincere gratitude I brought my business to the store. For everyday household items, or holiday décor novelties, this BBB location is a standout.

BEYOND RUDE — unbelievable rude sales person — no «sale» is worth shopping at this dump.

Great store lots of housewares and gadgets to choose from. Make sure you sign up for emails so as to receive discount coupons.
Staff at the front were very nice and price matched an item I had purchased elsewhere. I needed a new kitchen garbage can and was thrilled to purchase at a $ 10 saving from their competitor. Yeh! That savings turns into treating myself for lunch.

This Bed Bath & Beyond is consistent with this chain’s stores. The staff is helpful and efficient. I went to return an item because I received two of the same gifts, and the process was quick and painless. I really hate it when stores make you jump through hoops to go through their return/​exchange process. BBB at this store did not make go through anything painful.
My only complaint is that US stores have identical products for 10−20% lower in price. What gives, our currency has been practically at par for years now.

Extremely pricey. The staff is fine, the products… way overpriced. Is it my imagination or is all the packaging only in English? I bought a few items that I saw at another local store and they were 30% less. Items are marked up tremendously from their US prices. I’m more likely to drive to their US store for stuff, after experiencing their Canadian prices!

Every time I visit BBB the staffs were very helpful and nice :)

I particularly hate shopping for anything that you have to go to a million stores and see what everybody has and how the prices are all crazy, etc but I do have patience for this store, surprisingly!
Bed Bath & Beyond, is a great store, I would like to buy one of everything if I could!
But… I cant because well I don’t have that money and well where the hell would I put everything? hmm maybe a bigger house! lol
This store has a bit of everything you may need for you place, it really is for for bed, your bath, and beyond, way beyond! Anything from toilet scrubbers to Kitchen utensils! Although I hope you don’t use them both at the same time.
I like this store, I like this location and the they have excellent staff and great customer service!

Talk about excellent customer service! I just came here from Houston which as many know, is the heart of southern hospitality. But Toronto definitely has it.
Registering here for our wedding was such a pleasant experience. Sandra got us started with the warmest congratulations and then there was Michael who took us around the store and gave us tips on what items are useful, durable, popular, etc. They even stayed late for us until we got as much done as possible. The other employees were just as helpful. Two thumbs up for great customer service!
There is a wide variety of items available here that fits every budget.
I’ve been to many BBB stores in the US but none compared to this one!

Apart from all of the furniture shopping I have been doing lately, another important element is accessorizing your home. This is where Bed Bath & Beyond steps in.
After picking out my bed, I needed to purchase new bedding, considering my bedding in my room at my parent’s house looks like an over-​the-​top teenage girl would want with all of the girly colours.
For my man and I, I wanted adult looking bedding that had colour, appeared classy looking and was not expensive.
What I found was a TON of great bedding in the bed-​in-​a-​bag packages, which is always a great décor money saver.
I found at least 5 different styles that I liked!
In the end, I picked up this very light green bedding with white trim, which cost only $ 160 in the bed-​in-​a-​bag format.
The bed-​in-​a-​bag included the following bedding pieces:
— A thick and cozy comforter
— 1 flat sheet
— 1 mattress sheet
— 2 pillowcases
— 2 decorative pillowcases
— 2 euro decorative pillowcases
— 1 rectangular decorative pillow
— 1 neckroll decorative pillow
With all of these contents and the fact that the material is soft and the colour is fantastic, I would definitely say it was an amazing buy.
I would recommend this store to anyone who is decorating on a budget.
I know I will be visiting Bed Bath & Beyond again this week to pick out fun green accessories for my bathroom!

I don’t particularly like shopping for stuff, i usually have a mission of something I «have» to buy and go on an obsessive rant to try to get it. But for Bed Bath & Beyond, it’s one of those stores that I just love to browse through!
This location is a newly opened location, it’s a massive big box store, surrounded by other equally massive stores! It opens extra early which is a bonus too. They have everything from Bed, bath, kitchen, laundry, home décor, storage stuff, anything home related.
They often have coupons in their flyer, so look out for those. it’s usually 20% off one item in the store. I bought a throw blanket, super comfy and warm for a little over $ 3! It was on sale and then I had the 20% coupon, what an awesome deal!