Davies Harley-Davidson

Harley Davidson motorcycles are decades behind in engineering. People who know these bikes fix them their selves to avoid over priced dealership fees. Buy a used bike and fix it yourself if you are thinking about a Harley Davidson, that’s how it’s done.

Bought a brand new bike from here 10 years ago. After paying an exorbitant amount for the bike, our dollar was at it’s lowest and Harley prices at their highest, this was my experience. The first 6 weeks of my Harley ownership, my bike spent 3 weeks in service. The oil leaked (I know, it’s marking it’s territory), the gas gauge didn’t work, the trim around the instrument cluster was not fitted properly, my grips fell off as I was riding, and the pager on the alarm kept failing. This after paying the $ 800+ for a PDI (pretty dismal inspection). The service manager «Dan» kept accusing me of not knowing how the alarm worked. I think I can figure out if it takes one click or two to arm/​disarm the system. It was only after my own investigation that I found out that the paging module was slowly melting as a result of it being fitted against the oil tank. A call to AirTronix (the manufacturer of the paging unit at the time, Harley didn’t ave their own then) resolved the issue. Had one of the service guys come out and had a look at the bike as soon as I brought it in, they would have experienced the issues with the paging unit as it was still hot and melting at that time.
My girlfriend has gone in a few times to purchase gifts for me but never seems to receive any help. A few weeks ago I decided to go in and get a new helmet (have to try them on to see how they fit) Now, I walked in wearing all Harley apparel, t-​shirt, pants, jacket, and hat. One would assume that I am a Harley enthusiast and was ready to buy even more Harley propaganda. The GF and I walked in and walked right past the salesman to the discount table, no acknowledgement what so ever. There was something on the table that I was interested in and wanted to come back to it after I checked out the helmets. I walked over to the helmets and the GF walked over to check out some clothing. The salesgirl walked by the both of us without even looking at us. I motioned to the GF that I was done, that we were leaving, and wasn’t even going to bother with the item I saw on the discount table.
Two weeks ago I needed a new battery. It was a Sunday so most places were closed. I called around and didn’t have a choice but to call Davies. They wanted $ 200 plus tax for basically a re-​branded Yuasa battery. Royal Distributing had one for $ 120, although I opted for a Li-​Ion battery. I feel no guilt about ordering my Harley products from eBay and having them shipped from the States (it’s still cheaper, or even a quick ride to Buffalo would be worth it) or recommending Classy Chassis to my friends who are looking to purchase a Harley. At least with those two options, Deeley won’t get his greedy hands on my money.
Bob, your dealership sucks!
I still have to give this place a rating with a star? Really, even the «Eek! Methinks not.» rating is too high!