I called to make a reservation and I was treated very rudely. I was very disappointed. I do not deserve to be treated this way. I left a message for the owner, Albert to call me. I don’t feel like the person will even pass on my message.
Idan R.
Place rating: 4 Toronto, Canada
We got take-out from here, and the food was delicious. The prices are quite reasonable. Here are the details: 1. Kafta Kebab — lamb kebab was flavorful and nice and moist. 2. Chicken fingers — very good. 3. Beef Filet Mignon Shish Kebab — excellent meat, perfectly cooked to medium. 4. We wanted lamb+veel shawarma, but they didn’t have it. We ordered the chicken shawarman instead, which was very good. However, it was a very small portion. 5. Humus — very good hummus. I have two complaints: we didn’t get a bill with a price breakdown, so it was hard to double check the prices. Also, the salad dressing was way too garlicky. I mean it was burn-your-mouth garlicky. You do not want to have it on a date ;-)
Arshia J.
Place rating: 4 Richmond Hill, Canada
I come here often with my family. I should say they have one of the tastiest shawarma in town and we order a lot of take out from them but sometimes if you go a little later at night they don’t have any shawarma. In overall its one of my fav shawarma place by far and their service is good as well.
J M.
Place rating: 3 Toronto, Canada
Very reasonable prices and tons of bang for your buck. I had the lamb kafta plate with garlic potatoes and Israeli salad. Kaftas weren’t my favourite ever but not bad. Garlic potatoes were very good. Salad was ok. Also tried the chicken schnitzel which was really nice. Laffa breads were tasty and we had a plate of dips(hummus, babaganoush, etc) that was tasty. Take out sandwiches seem like they’d be very legit here but I haven’t had them
Mohsin R.
Place rating: 5 Newmarket, Canada
I had been to this restaurant about a dozen times… I always go for main course dishes. First thing first. The goulash soup is amazing and you can make it even better by adding morsels of the hot and fresh from the oven bread! As far as the main course goes, you have to try their grilled European sea bass, wow it reminds me of the grilled mediterranean sea bass served in Greece and Herzilya marina Finally, their tender and moist beef skewers or rack of lamb is worth your money! One more thing. Their salads are very fresh and generous portions along with their special dressing! Also, do not forget to order their amazing Naana Tea if you love tea with lots of mint leaves. Works really well if you have it with their Chocolate Truffle!
Alexander M.
Place rating: 2 Vaughan, Canada
This place was recommended to me by a friend and they recommended the falafel dish here. We ordered the falafel with 3 salads dish and chicken shawarma dinner. The salads for the falafel dish were beet salad(just beets), red cabbage(marinated cabbage) and hummus(normal hummus). To say the least, it was uneventful. The chicken shawarma came with a house salad(tomatoes, cucumbers, carrot, lettuce) which looked as though they have been made the previous morning and put in the fridge. The sauce is served in a plastic lid that looks like it is out of the same fridge. The chicken shawarma came with fries(which were excellent) and undercooked veggies. The shawarma was on the dryer side and we ate it with hummus. For dessert we had baclava and tea. The bill for 2 people incl a glass of wine and a beer came to 65 $ which seems quite expencive for the experience. I am not planning on going back unless it’s to have some french
John D.
Place rating: 3 Vaughan, Canada
Been going there for year, I think there may have been a management change, last 2 times I was there the chicken shwarma didn’t taste as it use to. Service was very lethargic, waited almost 30mins for 3 order of chicken dinner and 1 order of kids chicken fingers.
Luke W.
Place rating: 1 Richmond Hill, Canada
I’ve come here twice on two separate occasions(both Saturday nights), and on both occasions they were SOLDOUT of chicken shawarmas. Yes, I repeat, the Shawarma restaurant was sold out of shawarmas.
Erez Z.
Place rating: 4 Vaughan, Canada
Been a staple in the area for around 10 years. Typically good food. Larger portions. And well seasoned middle eastern food. Some great options on the menu. Both family friendly and famous for take out.
T. L.
Place rating: 1 Toronto, Canada
This was my first time trying this restaurant and I don’t think I would come back again. I ordered the chicken schnitzel dinner for $ 14.99. It’s served with a house salad and your choice of fries, rice or potatoes. I selected the fries and found them too greasy and lumpy… just an unpleasant, overfried texture. The chicken schnitzel was huge, had a nice crispy batter however it didn’t taste like it was seasoned to me. It was served with lemon and a garlic dipping sauce which helped, but overall I didn’t find the flavour was there. The house salad was the best because of the delicious house dressing it comes with. It had mixed greens, some shredded carrots, cucumbers, tomatoes and red onion. It was a good portion. My husband ordered the shawarma hummus– again it was a very large and generous portion, however the hummus was bland and lacked seasoning. It was served with pita bread, which was very crispy and therefore not ideal for dipping and scooping. In addition to the overall bland food, the service was lacking. The server took awhile to come take our order, although there were only two other tables at the time. The server seemed a little rough when she was placing the food on the table and curt when taking our order.
Jordana L.
Place rating: 1 Vaughan, Canada
Bad service for a place that was empty and not experiencing rush hour. Server told me and my girls«she doesn’t have time“when we were waiting for our drinks and ketchup before our food actually came lol. She’s forgot my friend coke 4 times. There was 2 servers and lots of ppl in the kitchen and our food took 35 mins. We were also seated beside a table that had a big party and it wasn’t cleaned up right away, not even after we paid our bill. We were basically eating beside a big dirty table. Ew.
Nadia Y.
Place rating: 4 Toronto, Canada
This place makes the best chicken schnitzel! I’ve been here three times and each time I’ve ordered the same thing, chicken schnitzel dinner, which includes a salad(i.e., house or caesar, or you can upgrade to Greek salad for $ 1.99) and choice of side(i.e., fries, garlic potatoes yum!, and I’m not sure what else). The fries are crispy and well-seasoned with salt. The house salad comes with a creamy tangy salad dressing, and the schnitzel meal comes with a creamy garlic dip, good for your chicken and side of potatoes! The schnitzel portions are HUGE by the way, and it’s only $ 14.99 for the plate. I have never been able to finish a whole meal and often will bring half of it home with me for a yummy sandwich the next day(or later that evening). I guess it’s also because we typically order appetizers which can be filling. Great choices for appetizers: Baba ganoush with laffa(yum!) and falafel(crispy and warm, served with hummus and tabouleh on the side). This restaurant has a loud environment. It gets quite busy and on weekends, it’s packed with families and their children. It almost feels like a cafeteria. They have desserts from La Rocca, and baklava. The baklava will need to be shared because they give you a huge square portion that is cut into two triangle halves. It’s not overly sweet either as baklava typically is. The service unfortunately is lacking. Usually there are 1 – 2 bus people and two waitresses at a time. I think they get a lot of returning customers because they often spend a lot of time chatting with them. The service is also a bit slow and they don’t come to the table as often to check up on you. Also, I’ve noticed that the waitresses there have very long hair, and I’ve noticed at times that whenever they reach over the table to place a dish or a glass, their hair swoops onto the table and almost touches the food. This kind of turned me off. If the food wasn’t so good, I probably would have said something. All in all, this is definitely a place I’d return to. I’m afraid to sway away from the schnitzel as it’s the best I’ve ever had. I’ve heard that their chicken kabab is pretty good as well. Man, I’m really looking forward to eating the remainder of my schnitzel from last night!
Liam C.
Place rating: 4 Financial District, Toronto, Canada
They give you free pickles as an appetizer(like how French restaurants give you bread) I loved that! Servers were good and the interior décor was very modern and nice. As for the food I have mixed opinions. Spicy hummus appetizer was great. My girlfriend’s chicken schnitzel was amazing! My kofta, however, was terrible. I’m very surprised that a shawarma place had better schnitzel then kofta! Overall even though most of the food was really good I felt it was a little over priced for what we got. I am a huge fan of middle eastern food and had never been to a real sit-down middle eastern restaurant so I was a little disappointed. Still there is a good chance I’ll be back because of the pickles and schnitzel.
Tort L.
Place rating: 3 Toronto, Canada
Shawarma was ok I don’t like the spice that much but the beef and chicken were good. Not expensive so worth the cost …
Isaac E.
Place rating: 2 North York, Canada
This is really a 2.5 Rating(If I could issue one) Yes the food is good here. When I’ve been here in the past though, the service has been spotty. Long wait times and mistaken orders has eroded what the food does so well to balance out the experience. Is the food revolutionary? Not really but it is done well here. I just don’t find myself sitting when I’m hungry and Hanna’s rising to the top of my list to eat. It’s good, not great and it’ll do in a pinch.
Alan F.
Place rating: 4 Richmond Hill, Canada
Service is friendly and very attentive to our needs. The space is modern and very clean. The food is delicious — we keep coming back just for the salad combo where you can pick from a wide list of salads including humus and tabouli and interesting other dishes. The beef skewers are also very tender and moist. I visit often and it never disappoints.
B W.
Place rating: 2 Toronto, Canada
I used to come to this place a lot, back when it was located further west on Rutherford Road. It used to be a great little place with reasonably priced, very tasty middle eastern food. The last few times have let a lot more to be desired. I won’t be going to this place any more. While the food quality has gone down slightly, the service has gone completely downhill — enough that I will no longer frequent this restaurant. On our last visit, although we made reservations, when we arrived, they didn’t even relate to it. We were seated next to the windows, but it was very hot with the sun beating down, and when we asked to be moved, they made it seem like it was a big hassle — even though there were plenty of tables open. When we finally were seated elsewhere, the waitress — who didn’t smile at all throughout, and didn’t say the basic courtesy of «how are you, welcome to Hannah’s» — handed us completely worn out and old menus. You see, it all starts there — the little things! If a restaurant can’t even keep its menus in both good condition and up-to-date, what else can be said about the entire operation?! We waited a near 15 minutes before we finally got to order our meal — way too long — and when the appetizer of hummus and salad arrived, we noticed that we didn’t have cutlery on the table, and ended up waiting another 5 — yes, 5 — minutes for our cutlery, which we had to ask another waitress to get us. But the best was yet to come… As we were eating our hummus and salads, our waitress approached us and, without any hesitation and in a nonchalant manner, asked us if we would be so kind as to move tables, because another larger group was arriving and they had to seat them. We were shocked that they would ask us, guests of their establishment, such a crass question — after we already started eating! I politely said no, that we were already settled and didn’t want to move a second time, at which point our waitress shrugged off and went about her duties. The food was good, but as I wrote earlier, it’s gotten worse over the years. The dark meat chicken in particular was burnt and dried out. So, all in all: –rude greeting –making a hassle to move because it was too hot –worn out and old menus –completely forgot out cutlery and napkins –asked us to move again Who to blame? I could blame the waitress, but you know how it goes — a rotting fish smells at the head. The management of this restaurant took a once-great place and turned it downhill. Basic courtesies are needed.
Ayad F.
Place rating: 4 Richmond Hill, Canada
I’m always on the hunt for tasty middle eastern restaurant, so as soon as I found out about this restaurant I had to go and check it out. I was surely impressed. I ordered lamb kefta lunch special. It came with complimentary salad and a side of choice. Lamb was grilled fresh and was juicy. Salad was colourful and tasty. Food is served on clean new plates, great service, restaurant is clean and spacey which makes it perfect for groups, modern décor, free WiFi. Great experience overall. I will surely come back and try more items on the menu.
Kelly L.
Place rating: 5 Richmond Hill, Canada
Excellent food. Love the falafel pita sandwich. Always have to remember to ask for extra napkins though!
Geremy S.
Place rating: 2 Vancouver, Canada
Half of me wants to give this place one star and the other half wants to give four. The food is pretty amazing but two of the three times I’ve been here, my experience was been ruined by one very rude waitress. I don’t know her name(not that I should name names anyway), but if you want to avoid her, she has an Israeli accent, longish hair and seems about 40 years old. I’m a lamb fanatic, so every time that I have been to Hanna’s, I rush to the lamb section of the menu. Both the lamb chops and the rack of lamb taste incredible and are reasonably priced, but the chops are what have my heart, mostly because it’s better bang for the buck. Even the sides are delicious. The fries are always very crispy, the rice flavourful, the potatoes perfectly cooked and the salad fresh. Now for my first pet peeve: I always ask for half sides with my lamb meal(e.g., instead of just rice, I’ll ask for half rice and half potatoes) and for some reason, Hanna’s just isn’t able to figure out how to do that. The plate always comes out with only one side, and then it has to be brought back to the kitchen to get replated with the second side. This has happened EVERY time that I’ve been here. One time, they messed up even after bringing it back to the kitchen, so I ended up with an extra plate of sides just because they kind of gave up. I can’t complain about getting extra food for free, but I really don’t see how it’s so hard for them to give me the correct sides. Second pet peeve: Free peppers and pickles. I’m not complaining about them being free, I’m complaining about the fact that I’ve been DENIED the free peppers and pickles. The first time that I ate at Hanna’s, the peppers and pickles were put on the table immediately after my party sat down, so after we weren’t given any during my second time at the restaurant we asked our super rude waitress to get us some and she told us that we couldn’t have them. That’s it. Other tables had them, but we couldn’t have them and she didn’t really have a good explanation other than«they aren’t free». The third time I went to Hanna’s, we got the same waitress as the second visit and when we asked for the peppers and pickles she brought them out without any argument. What happened the second time, and why did we have to ask for them the third time anyway? I know they’re just pickles and peppers, but they’re delicious, and the inconsistency between visits is very irritating. Third MAJOR pet peeve: The rude waitress has a major attitude problem. It doesn’t end with the free peppers and pickles. Don’t get me wrong, I’ve had two other waitresses here and they were both incredibly nice and accomodating, so this woman isn’t representative of the entire staff. But holy moly, I can’t remember ever being treated as badly as this woman treated my friends and me on two separate occasions. She starts off with a fake smile, but once you ask any questions about the menu or bring up any problems with the food(like wrong sides!!!) she acts like you’ve just insulted her mother. Very curt responses, demeaning tone of voice, etc. It’s really offputting. During our third visit, we were initially served by a younger waitress who was very nice, but the rude waitress quickly came and took over(it seems like they were sharing duties). At the end of our meal when we got the bill from the nice waitress, we all opted to pay separately by card, though the bill had already been printed, so we were just going to split it up manually and do multiple transactions for the one bill. We tipped about 10% each because the service from the rude waitress was really bad, but we didn’t want to completely screw over the nice waitress. After we all paid, the rude waitress came back and started«apologizing» because the other waitress«made a mistake» with our bill that caused us to undertip, all while the other waitress was standing beside her with an awkward smile. Uhhhh no, we tipped 10% on top of the tax(which, by the way, is still 10% higher than you deserve) because you were so rude! When we told her that there was no mistake, she actually brought out a calculator and started calculating how much each of us tipped and told us that it wasn’t enough. I guess she doesn’t understand the concept of tipping, because I’m pretty sure tips are supposed to be earned based on performance. She kept badgering us about how much we tipped, and that’s when we decided that we would not come back to Hanna’s, at least while she’s working. Seriously, how disrespectful can you be towards your customers and your coworkers?! I’ll really(REALLY!!!) miss the food, but this waitress is a complete nightmare.