Jangwon

This was my go to AYCE spot when it was Chingu, however now this place is GARBAGE. With a new name, management, and staff it really went down hill.
Firstly, the service was poor. Our waitress barely spoke English and has a disgruntled/​annoyed face every single time she spoke to us. When we ordered something she wouldn’t even say ‘Ok’ or say anything she’d simply stomp off.
The food was even worse. The meat was very low quality, the cuts of meat (namely the Kalbi) were very fatty (I’d say only 20% of some pieces would actually be meat). It was marinated for not long enough and the flavor was overly salty and mediocre. They would skimp out on giving large proportions of the beef so you would have to order several times. They give you side dishes but they were also very mediocre. Towards the end of the meal it looked like maybe the only good part would be ice cream which despite the ability to order ‘2 scoops’ the proportions were so ridiculously small it is barely the size of a regular scoop from any AYCE joint.
Prices. They weren’t very cheap. They’ve went up since they changed management… Fri-​Sun is 19.99 for night time. During the week it is 16.99. For the variety you get on the menu, you’re probably better off just going across the street to Korean Grill House.
VERY disappointed. In all, I wouldn’t recommend this place to anyone. Stay away and save your money!

Came here with a party of 12 people for my birthday and wow was it ever a mistake.
1. Food took forever to arrive and there was only 1 person working the entire floor upstairs. At one point I had to actually get my own water.
2. For an all you can eat place, we could not eat all we wanted to. Meat was scarce and they cut us off from the pork bone soup for reasons unknown.
3. The waitress (god bless her heart) realized we only spoke English and as a result decided to speak to us in only Mandarin and Korean.
4. They asked us for a bigger tip when we left, so we gave them one as they would not let us leave otherwise.
Here is a tip for all of you though, DO NOT EAT HERE. Unless you want to wait around for hours inhaling the smoke from burnt meat as you wait for grey coloured slabs of beef to come out.

I had a bad feeling about five minutes almost from the start. I thought about saying something to our group of seven but it was my brother-in-law’s birthday and I didn’t want to be a spoil sport. He had been here before a while back when it used to be Chingu and said it was awesome. I knew things were going to be tricky when our server first came by. She spoke very little English and hard a hard time understanding anything we told her, but she did understand we wanted the all your can eat BBQ which this place is/​was known for.
She had no problem bringing out the first serving of tea, kimchi appetizers, meat etc. Things broke down soon afterwards. Service was extremely slow. She would pour tea for some people in our group and not others. And forget about reordering food. Our server would come by and diligently write down what we ordered and then disappear. Ten minutes later she’d show up again with no food. We’d reorder again and then the whole cycle would repeat. All together we must have done this about seven or eight times during the course of the meal. Our second round of food showed up about 30 after we started, and aside from a few dishes here and there nothing else was brought out. We had to ask repeatedly for our BBQ grills to be changed, which was done clumsily and the temperature control dial on one of the burners was busted.
Extremely frustrated we asked for another server. This time a guy came over who also barely spoke any English. Again, every time we ordered it was like groundhog day. We’d order, he’d write something down and disappear, and then he’d show up again 10 minutes later and we’d start all over again.
An hour and a half later into this comedy of errors we asked for our bill. When my sister-​in-​law complained to our second server that we shouldn’t have to pay full price because we only got half service he called over his manager. She was the only person we met who spoke passable English. She apologized profusely and offered us a free drink for our troubles. She also said next time we came she would remember us and they would do a better job, they would bring us whatever we wanted, and we could have three, four, five servings of green tea ice cream or more (they said they were totally out of green tea that night).
But alas my sister-​in-​law robotically told her there will never be another time for Jangwon. The only good thing about this farce is the funny story we now have to tell. Bottom line — no won should ever eat here and I’m sure it won’t be long before this place joins the great big restaurant grave yard in the sky.

Service slow… No dessert. Meat kinda bland… Offered us a soup… But it never came. Wayy too many lights, went blind while eating.

Service USED to be great when it was Chingu.
Now it is probably one of the worst all-​you-​can-​eat experiences i have ever had.
after the change of management, it was dissappointing in terms of service and food portions. price is FAIR for an all you can eat, but i was not full when i left.
I was fine with the $ 22 price for all you can eat on a saturday night, but they had signs saying there was an AYCE special for $ 10 from 10pm-​12. we asked to see the special menu and she showed us, which has a limited number of items compared to the regular menu. we asked if we could do that special and the waitress said YES.
we arrived at 9:45 and ordered close to 10:00. we ordered items from the special limited menu. we had 4 people and food would come out in small portions, 1 small plate at a time (sized for 1 person), even when we asked multiple times for more meat.
by 11:10 we were still waiting on some meat orders until 11:30, and when we asked about the orders she checked her watch and said that it is last call. so we asked for pork belly and kalbi.
she came out with a small tray of kalbi and said that they ran out of pork belly. the table next to us said the server said they ran out of kalbi ribs.
the cuts of meat through the meal gradually got worse and worse, and I ordered a tofu soup that never arrived.
when paying, they charged us $ 22 because «you arrived at 9:45» even though they specifically said that we can do the special $ 10 menu, which we based our orders off of. when i left i was still hungry but you could tell that they did not want to keep giving us food. «you can do the $ 10 all you can eat special next time» was their final words. LMAO no thanks.
OVERALL:
— server was polite (at first), but barely spoke english and misleads customers
— portions were tiny, and asking for multiple portions at once just gets ignored
— considering how small the portions were, pretty big wait time to get to our table
— meat was poorly cut and they served the odds and ends
— food orders do not always make it to the table
— «last call» after 1.5 hours
— «ran out of pork belly»
— left the restaurant still hungry (and they say all you can eat)
— did not honor special pricing when it came time to pay
this place sucks, don’t bother. i will probably never go back.
UPDATE: guess who has diarrhea.

Came here tonight with 3 other people. The food was meh, but the service was absolutely horrible. At our table for four, every time we ordered beef, only 3 slices came. We only ordered about 3 times because each time took 30 minutes.
This restaurant is severely understaffed. They have 2 waitresses for about 20 tables. The wait for our main dishes was about half an hour and rice took just as long. When we asked for a new grill, the waitress turned up the fire. It seems that they do not know English at all. Even worse, they ran out of beef halfway through the meal. We only found out because we asked them after 10 minutes why the beef was taking so long. Terrible customer service and inventory management. Never coming back again!

If I can rate 0-​star I would. Worst eat out experience. The food is ok. We arrived at 10 pm for the dinner special $ 9.98.
On the menu it doesnt say what’s on the dinner special. Dinner special was under ‘regular’. So when the waiter asked us do you want the regular we said yes.
when the bill came it showed $ 19.99 per person. I asked them why. the waiter said because you guys ordered ribs. which is not included in the dinner special. BUT THERE IS NOTHING SAYS WHAT AR INCLUDED IN THE DINNER SPECIAL!!! The lady owner puts her hands togethe and said sorry next time. Next time? There won’t be a next time.
We got ripped off. If we knew we would not order ribs at all.
Now we understands why there ar not many people there on a Friday night. It wa only half full. Compare to the other Korean Bbq dinner special nights this place is quite.
So yes we got cheated! We will never go to this place.
If you want to go make sur you ask them what is on the actual menu otherwise there is always suprise charges.

I used to love coming here when it was still Chingu. The food and service was exceptionally good. It was cheap and affordable and it still is. I was actually nervous when I found out that it had change management and suggested it for a celebration dinner of 10 people.
Fortunately enough, I was overall impressed that it had lived up to to my expectations and did not disappoint my friends. The waiters/​waitresses were very polite and patient. The ones I spoke to could either also talk in Chinese or English.
We came at a time when business seemed to be running slow (Friday afternoon) so since we were the only ones on the second floor, they were quick to help with whatever we needed. Of course that was until it got busier later in in the evening.
Food is still good and affordable. Will definitely come back.

Came here on a Friday for a birthday, so had about 10 – 12 people in the party. We reserved a spot ahead, and I was excited to try the «Chingu» under new management. Was veryyy disappointed… the waitress did not speak english at ALL. When we asked for more water, she turned down the grill… huh? Yeah, exactly. When we asked for more lettuce, she told us there was no more. We never got the second order of pork bone soup, and we ended up pouring our own waters in the serving area because we were getting neglected.
The main problem was that they seem severely understaffed. This poor lady speaking no english had the whole second floor as her service area, and she had to go up and down the stairs all night. Really, we sympathized, but we ended up the evening nowhere near full and feeling like we were getting ushered to leave.
Food was actually good too! Just that there wasn’t enough of it for an AYCE place. Sigh, fail for them.

Worst korean bbq I have ever eaten!
Ever since the new owners replaced Chingu, the place has been a mess.
Waitress could not speak english and she did not ask her other coworkers to help translate, nor did any of the other waitresses bother to help until we finally managed to flag someone else down.
Only half of the grilling meats on the menu were delivered to our table. And the ones that did, you could clearly tell they were still frozen/​half frozen.
The chicken was mushy, the squid was still frozen solid and the pork belly was sliced badly (the thickness was like the thickness of a chocolate bar) and they were not mariniated.
We came here on a Saturday evening, you would think they would be prepared!
Extremely disappointed and would never come back.

Summary:
You’re seated in the restaurant according to your ethnic origin, Staff’s English is poor, food is okay.
Details:
Sad when your recall is that you were segregated to another section because of how you look. Over the course of the evening we noticed the two wait staff were placing Asian people on one side of the restaurant and non-​Asians towards the back. On Purpose? hmmm makes me wonder.
Was on a biz trip last week. A colleague and I were craving Korean BBQ and walked over from our hotel. The place was half empty and we were asked to wait 5 minutes while a table was prepped. After being seated and exploring the menu we both settled on the all you can eat for $ 17.99 (what a deal!).
The small plates are are brought out, then one plate with all the meats and fish. Lettuce is provided but no sauce to put in the lettuce leaf. The grill is changed often and you can order as much refills of food as you want. The funny part about the AYCE is they limit dessert to only two scoops of ice cream.
Overall:
Food hit the spot, it was good. Ordering is difficult unless you get the waitress who speaks English. Service is very slow. I’d give it another try to see it was my imagination.

Jang Won All you can eat Mon~Thu lunch for $ 11.99? The choice is easy.
Meat Meat Meat: Samgyupsal (Pork Belly), Kalbi (Beef Ribs), Bulgogi, Daeji Bulgogi (Spicy Pork) and Chicken.
I usually don’t have patient to cook, so I glad that my Unilocal friend in charge of the cooking. If not, I would have ate everything half cooked or burnt!
I love Kalbi and Spicy Pork… there is no limit on what you can order even all those different kinds of soup aside from 2 scoops of ice cream each.
There are also entrees and other Korean fare one can order.
Watching World Cup game while BBQing. a long lunch break!
15% Service Charge add to the bill. But service is friendly worth the tip!