Neptune Bistro

They just launched their new website,
Also has a fireplace lounge area too.

Always my no.1 choice for dim sum. Have to wait for seat during lunch hours. Good quality of good and services.

PROS
+ Delivery available for breakfast
CONS
— But breakfast was barely edible
— No specialty dishes
— Worst delivery service, no courtesy at all
— Slow delivery
— Super expensive for what you get. I wouldn’t order this for $ 1
RATING
Food 1.0÷5.0
Ambience N/​A
Service 1.0÷5.0
Delivery time 1.0÷5.0
Price $$

Neptune Bistro — winner of my worst meal in 2014
My first visit was back in 2012 when I ordered a mushroom and chicken rice plate. I am sure no other Chinese restaurant will cook this dish because it’s too simplistic. Consisting of stir fried rice topped with lettuce, button mushrooms, and chicken slices, this dish is most likely found at college apartment kitchens or prepared when the refrigerator is nearly empty and a hodgepodge of leftover ingredients are thrown together at the last minute before a grocery run. It tasted somewhat homecooked, lightly salted, easy on the oil. However, not worth $ 10.
Fast forward 2 years, and I walked through Neptune’s door again, this time for an office lunch. The colorful signs outside advertise Neptune as a European and Mediterranean bistro that also specializes in east Indian cuisine. There were also posters of some Americanized-​Asian dishes taped on the wall. Unique combination.
One positive comment I have about this visit — the owners are a super friendly husband and wife tandem with positive attitudes. Everything else was close to a failure.
Neptune suffers from a lack of identity. Their menu is way too diverse. When you see the lunch special combo #1 consists of wonton soup and one samosa, you can tell that they are trying too hard to be a «jack of all trades» café. In the same meal, you can also order a lamb gyro, egg drop soup, fettucini, «Indian» curry, salmon fried rice, cheeseburger, ciabatta panini, Sicilian wrap, yakisoba, and Singapore fried noodle, all prepared by the chef who also happens to be a cashier.
I ordered the vegetable curry and naan since it was highlighted on the menu. The chef confirmed that it was an «Indian style» dish. When it came out, it was not anything remotely close to an Indian-​style korma from any region of India. I did not expect the curry to be thick and tomato-​based. It had zero Indian flavors, was cooked with no spices, simply frozen vegetables stir fried in a sweet tomato purée. To make matters worse, this meal did not include basmati rice, but rather I was given a bowl of jasmine rice with salt and green onions sprinkled on top. At that point, I was expecting the naan to be a complete failure… and to no surprise it was. Neptune served pita bread and boldly told me it was plain naan. One piece of pita bread heated up, sliced into four heterogeneous pieces, and sprinkled with salt. Is this a joke? I want my $ 13 back.
Before the owners at Neptune Bistro list Indian dishes on the menu, they are better off dining at Indian restaurants to familiarize themselves with the cuisine. There is no excuse to cook vegetable curry and naan completely different from the rest of the world. This was an example of owners having no idea what they are doing. They are even better off microwaving packaged frozen meals for recipes they do not have experience cooking.
Some of my coworkers were more fortunate than I was, since they had ordered panini and sandwich combos with soup. Those items seem to be the safest choices at Neptune.
I was very confused with Neptune’s cooking philosophy, which did not seem to be consistent with their WIFI password. The password is «madefreshforyou», but Neptune operates two microwaves in their kitchen. I am not sure how much of their food is actually cooked or prepared from scratch. I did hear the microwave ring several times just before the sandwiches and soups were brought out. Only the Singapore noodles and the curry were stir fried from what I observed.

Just horrible. Singapore vermicelli was inedible– had the strangest taste to it– I threw it out (!!) — I love this dish and it was the worst version I’ve ever had. Chicken with black bean sauce on rice– completely flavourless, clumpy overcooked rice, and overcooked vegetables. Small portions to boot! $ 10.99 for each and not even close to how big other Chinese places give. Never, ever again. Waste of money.

I’ve eaten here twice with two other people, none of us were impressed. Like the owners, but very little else. Their Indian food is fresh-​cooked in a large batch and stored in 5 gallon buckets, which means you’re usually eating leftovers. The breakfast I had had bacon that was so thin it only had one side. Something they call the smoothie was nothing but ice and artificial flavoring, and cost a fortune to boot. As a former restaurant owner, I can tell you, these dear people do not have a clue what they’re doing, and their food shows it.

I have been wanting to try this place out for months now.
On a rainy day like today, it was a good choice.
They have a small buffet on Fridays,
They have coffees and stuff you’d find in a café.
They have Chinese food from Wunton to Fried rice
Indian Food from Butter Chicken to Curries and Samosas.
There is alsoTeriyaki chicken
Burgers, sandwiches and even Bubble Tea.
I had the Butter Chicken with soup for takeout to have at the office.
I think this will be my new lunch spot for awhile.
Just hang out, eat and read the paper kinda place.