Staples

This Staples always has great customer service! I always come here for random things needed for the job or when we need a print job done.
I went yesterday and had 20 items printed and laminated. Like always, the customer service was on point. The job itself was also high quality. Not cheap but definitely a job well done!

This location had the best customer service! I was asked if I needed help by an employee in every department I wandered through. They saw me looking and obviously struggling to find the things I was looking for, and they offered to help instead of ignoring me. Great customer service really changes your mood. Would recommend coming here!

In this part of the plaza there are two big box stores… the Future Shop, and then there is this place next door! Whenever I think of going to FS, I usually come here as well, part of Staples feels like an electronics store anyways. Lately they have been having this big yellow banner hung over the front door stating that in some ways they are a clearance centre.
Coming in to this big factory warehouse type store, it’s all practically the same with all these type of stores. If you are ever thinking of a place to copy things… all Staples have a pretty big department for this. With some self serve machinese (which is pretty cool, cause you can just insert your credit card) to some more complex things like color copies, laminate, binding… the list goes on, but at least they have a dedicated person working this section to help your needs out.
It’s sometimes odd to see, but a good area on the left-​side of the store is dedicated to ‘clearance’ stuff. stuff this store wants to get rid of. and they usually give you an extra 25% off at the till… usually the prices end in .97… but it only works on non video game stuff. while that type of stuff just lays there like dead cow bones in a dessert. Sometimes you find some treasures, and sometimes you get the discount on video games too. it’s quite weird at times and inconsistent… but the whole Staples thing is inconsistent. as each store offers their own discount like they are independently operated… all the other stuff is the same price. but when it comes to the additional’s… well good luck to you. this one though always seems to have the additional 25%. good stuff!
If you have office needs, come here, if your kid is about to go to school and needs paper (what. no ipad. they got those too), pens, backpacks… come here, if your looking for a printer, headphones. non pro digital cameras, coffee for the Keurig… it’s a whole bunch of weird things. even some furniture if you really look.
This location is pretty good. big. most definitely, and help is just lurking around the corner.

Convenient location for those who need to go to Home Depot and Future Shop in the same plaza, right off the Knight st. bridge. Plus can munch on a filet fish burger at Mcdonalds if you’re hungry afterwards.
generally, i don’t find the service as good as the No.3 road location. But parking’s better here.

I don’t usually don’t give poor ratings but they forgot to put a couple of supplies in the bag. When I called it was busy and I got a messaging machine and left a message for them to call me back. Guess what they didn’t. So not only did they make me mad for making a mistake, mistakes happen i understand, but there’s no excuse for ignoring a call! BOO for staples on this one.

This location felt a bit dingy. I was looking for those hard plastic pockets you put on the wall to put files or mail in. Over $ 20 for something that costs ten cents to make? Forget it. I recall, perhaps incorrectly, that ten years ago Staples had competitive pricing. At any rate it’s not the way it is now.

This review is specifically for the copy and print centre at the Briidgeport location. After a few botched, incomplete, or not completed by deadline print jobs I see fit to warn others. I used to work accross the street so I used (and got abused) this location out of neccessity but this story related directly to this weeks fiasco. My mother in law is turning 70 so we wanted a lifesize printout of a photo of her for the party. Doing her due dilligence, my wife called the Bridgeport location on Wednesday and was told the 22×79″ size would take only a half hour to print. Great, right?!! So Friday morning she called in again to verify her print job had uploaded correctly and was then advised that she was unable to get the 22×79″ until Monday, contrary to what she was told. She compromised, quickly changed the format to 22×36″. Oh well, no lifesize pic but it was going to be ready by five pm that day. After 3 phone calls to ensure it was definitely ready I drive the 12 km to go pick it up (If it had been ready by 5 I could have picked it up on the way home and saved an additional hour of my time and 24 km of wasted gas). I arrive at Staples at about 6:30 pm only to find out the PRINTING WAS NOT READY!!! I have to go back again today to pick it up, we’ll see if it’s actually ready this time.
Avoid this pathetic excuse for a print centre at all costs– unless it’s to use the self serve copiers.