We stay here solely for the location. I realized I got sore throat in the morning when I wokeup at the hotel due to the air from the vent directly blowing at my face. So I tried to turn the air conditioning off but could not manage to do so. So, I called the front desk for hep. I was astonished to find out that 1) the air conditioning can NOT turn off individually because it is central heating What kind of hotel has air conditioning system that can not turn off in each room ???
Bao-Yen T.
Place rating: 4 Seattle, WA
What a beautiful hotel! From start to finish it was a very positive experience. PROS: Service: Our room was ready before our check in time so we were able to check in early(bonus). The staff at check in was friendly and very informative about the hotel. We ordered room service and our server was very sweet. Since we had a large order, they did forget one of the dishes but they were apologetic and fixed that mistake right away. Ambiance/Hotel: The hotel is located along the Fraser River. The hotel is quietly elegant with a nice contrast to the hustle/bustle of the attached casino. The room was fabulous and very eco friendly. The soft furnishings were clean and the tables, beds, couch were all quite modern. We stayed in a two queen standard room. The room was equipped with a Nespresso machine, coffee pods, a tea kettle, a mini fridge, shampoo, conditioner, shower gel, lotion/soap, a shower cap and two robes in the closet. The beds were very comfortable but the pillows were a little too soft for me. The hotel was very secured. There was a separate parking lot with a keypad activation. The hotel key was needed to access the elevators. I love that there was an indoor pool with a slide and a hot tub. That was a huge bonus to our stay. CONS: Casino: The casino was rather small. My friends attempted to gamble but there wasn’t enough space on any of the tables. Cleanliness: The only thing that wasn’t clean was the toilet. It had a small stain on the seat. We called the front desk and they had that taken care of right away. I would definitely stay here again.
Shila B.
Place rating: 5 Vancouver, Canada
I used to come here when it first opened once a year as a «Staycation.» They always have hotel, buffet and show combo deals during the off peak season. It is right by a skytrain station, therefore, it is very easy to get to. The hotel pool is an amazing waterfall that is fun(with a slide), nice hot tub, a gym to work out in and the buffet is good. Very attentive staff that goes above and beyond. The rooms themselves were spacious, well laid out and clean. I get the room with the living room attached. As far as local destinations go… this isn’t too bad. Our room came with $ 10 in play money, however, neither of us gambled so we just cashed that in and used it at the coffee bar.
Lori F.
Place rating: 5 Honolulu, HI
Wow, this is a great hotel! Just as nice as I thought it would be, with awesome unexpected touches/features. The hotel has its own lobby & front desk, or you can also check in across the street at the River Rock Casino Hotel, which is connected by a walkway bridge. Security is good, as you need to scan your room key in the elevator to get to your floor & a special code is necessary to get access to the hotel guest parking area. Self parking on the casino side, however, was pretty dingy & dark. There’s also valet on both sides. The indoor swimming & jacuzzi pools(open till midnight) are fun, esp. the slide! Went late night swimming, so we could slide without competing w/kids. Lol! Pools are located in the casino bldg. & although not freezing cold, the main pool is not heated. Other features we loved: Espresso maker & comp espresso in room, mini fridge, plush robes, electronic do not disturb feature, newspaper outside rm every morning, super comfy beds(omg), lge flat screen tv, electronic safe, built in bed lights, nice toiletries & oversized bathroom. Also, to conserve energy, they have you insert room key into a slot for the lights, tv, etc. to go on. Once you remove the key, everything shuts off. How cool!
Corrine C.
Place rating: 4 Seattle, WA
Stayed over the weekend in a double queen. Good size space — beds were very comfy. Had to call down to the front desk to request some extra towels — super fast delivery. The little shampoo/conditioner/bodywash/lotion bottles were all grapefruit scented… my fave scent. Free wi-fi in our room. Took the kids over to the salt water pool — hot tub and water slide for everyone to play in. We went around 8:30 in the evening and basically had the entire pool area to ourselves. There’s a locker room/changing area next to the pool/fitness center area but no showers. There was a rinse off area down by the pool. Plenty of towels by the pool too. Overall — we all had fun and relaxed!
Clover A.
Place rating: 5 Seattle, WA
What a great experience! Hotel was gorgeously appointed, the room was cozy and the bathroom very nice. We went for a romantic getaway and weren’t disappointed at all. The view was great, the staff were helpful and once in the rooms, we didn’t hear a peep from anyone in the hallways. The hotel itself is across the street from the resort/casino, there’s a walkway so it’s not even weird to wear the plush robes over your suit to the pool. I’m a big fan of another Rock– The Red Rock in Vegas– and this reminded me of a smaller scale of it for sure. Best of all, Skytrain is literally right outside the door. Park your car and leave it, you won’t need it to get right into the city and really enjoy yourself. I can’t wait to come back with the little one, she’s going to love that pool area!
Lexie K.
Place rating: 5 Steveston, Vancouver, Canada
As a local, I don’t often get a chance to stay at hotels here. This past weekend I had the privilege of spending 2 nights here as I was attending a wedding as a bridesmaid and we all stayed in the hotel. The experience was enjoyable. The mattress was the best I’ve ever slept on and I am now looking in to purchasing this mattress for my home since my home bed just isn’t cutting it anymore. The staff were very friendly and patient with our millions of requests. Highly recommend this hotel for a wedding venue and also a place to stay.
Eric K.
Place rating: 4 Muncie, IN
I hate staying at casino hotels. This was GREAT. The good news is that you do not have to go through the casino to check into the hotel. Room was beautiful with great amenities — HUGE towels. Very convenient location — the Skytrain transit system stops on the 4th floor of the hotel building. Very nice people. Highly recommended.