The Open Kitchen

Have been several times for breakfast or lunch. Food always excellent, prices reasonable and always spotlessly clean. Service has been a bit hit and miss — sometimes very good, other times leaving you struggling to get the servers attention. The coleslaw is exceptional — usually just a filler on the plate, theirs is delicious!

The great breakfast is huge. It can feed 2 people. The pancakes are the size of a dinner plate. The survive though was spotty. I had finished my juice but the waitress failed to ask if I wanted another when she walked by. I had to ask when she came by to get our plates.

Food is always amazing but we experienced some not great service. I was wanting to substitute the vegetable they provide for coleslaw or another option if there was one. I was told in a not very polite manner that there would be a charge and the reason was there one vegetable option was cheaper for the restaurant than any other option. I was not advised what the charge would be she just stood there waiting for me to make up my mind.
There should be a substitute for peas, maybe corn or something that is clearly frozen and shipped to you in bulk. If not, at least offer the price difference when someone wants a substitution, don’t make it seem like an inconvenience.
Very disappointed in the professionalism of my waitress and the lack of options the restaurant provides for substitutions.

I go for lunch, but usually have breakfast food. They have huge portions, and the food has always been good. The service is also top notch.