Double Double Pizza Chicken

this place doesnt deserve a star, i found a cockroach baked on my pizza, reported to toronto health.

Though I have not tried their Pizza or Wings, this review is only based on their Shawarma Wraps:
I was running short on time as I was heading to work… I saw a sign which offered a 2 shawarma wraps for $ 7.99. As I went inside, one of the first things I noticed was that the store was empty (no customers)… and veggies seemed stale, and meat seemed dry… though I crossed my fingers hoping it would turn out okay…
The gentlemen who was making my shawarma had zero (no/​nadaaaa/​not even a bit) of a clue on how to fill in or wrap the shawarma… the thing was coming apart as he was making it…
Another gentlemen behind him was cleaning the counters with a piece of cloth and instantly came this way, opened up the fridge beneath the veggies and opened up an old container… stuck his bare hands in and grabbed a bunch of lettuce and threw it onto the salad table… disgusted.
Shawarma wraps are advertised as 2 for $ 7.99… but was charged about $ 10, I asked why and to my surprise he said ‘chicken only special’… I had ordered one beef and one chicken and he charged me about $ 6 just for the beef wrap.
Anyhow, I went to my car tried to eat as much of it as I could (ate only about 30% of each shawarma as ths rest seemed to just fall on the floor…)… the pita was stale and had a weird smell to it… there was also a weird stench coming from inside the wrap. I tried to pick out and eat each veggie one at a time to try and identify what it was and it was both the lettuce and tomatoes which had an awful smell…
Its been a couple hours since i’ve eatten it and I can definitely say I will never be returning even if I starve and have no choices… stomach feels bad right now…
BE AWARE, STAY AWAY FROM THE SHAWARMAS!!! Just head down to warden and lawrence area and indulge in one of the many shawarma joints offered there… this one was bad… real bad… sadly one star is being too nice here.

I wouldn’t be surprised if this place started charging customers for every mushroom piece they put on a pizza.
Horrible service. Horrible food. I’m ashamed to say I’ve had food from here.
Believe me when I say a 1 star rating is very generous of me.

Love this location as they make the BEST Wing Machine wings and have the friendliest service.
They’ve renovated it to add new seating, tvs, ice cream, slushies and the same great food!
Can’t wait for my wings to be ready (drool)

About wings: small, dry, tasteless, taste like they’ve been frozen for months
About my experience:
Called to complain about the wings, said I wanted a credit for next time or something else.
Not possible. Agent says I’m either getting replacement wings or nothing.
I get replacement wings. Same horrible quality. Driver comes to pick up the previous wings, opens the box in front of me, counts them. Of course they’re all there. Never seen such bad manners in my life.
Called back, said I still hate the wings, you can have them back. Agent says that was all they can do. No credit. No refund. Attitude of «now they’re your wings, your problem»
Threw out the wings. Attached is a pic of them in the garbage, where they belong.

While the one on Markham Rd is Super Great, the one delivering to me on Markham Rd and Eglington is pure crap ! — If you want to get burned on your order — this is the place to go.
I ordered 9 pieces and received 7 ok pieces and 2 chicken backs (the spine all bones).
Also, I ordered a large cole slaw (12 oz) and received 2 small cole slaws (4 oz Each).
Comes with potato wedges or as they send potato scraps and small pieces of potato.
I tried this location 3 times and always same results. One driver blocked my door after being paid and asked for a bigger tip.
Suggest KFC or Popeyes — or if you can go to pick up the one on Markham Rd and Ellesmere.

I usually order the double decker deal. Delivery is fast, sometimes arriving in 20 minutes and the pizzas are delicious.