Boston Pizza

As per every Biston Pizza… hit and miss.
But what does anyone really expect.
Family and large group friendly.
A menu that I must admit I consistantly feel like «ordering one of everything».
BP’s is like an old friend.
It’s there when you need them.
I am also a sucker for their delivery service as it’s really the only readily available service one can order such a range of Western food. Of course the pizza is good… but one can also order such a plethora of different dishes that aren’t the go-​to pizza… or chinese.
Keep it up BP’s.
It’s always a reliable stop when out with the kids and fast food isn’t on the menu!

So another Boston Pizza.
Does it stand up? Yup you bet.
The greatest thing about this is that the specials are always exactly as advertised, and I love the pasta Tuesday.
Pros
Lots of parking
Great specials
Great food staff
Cons
Why didn’t it get a 5 star review? It could be a bit better for their prices regularly, but how can you complain about a delicious and mountainous pasta for $ 10?

Went last minute for a lunch. 3 tables 1 server you don’t think anything terribly wrong can happen.
Meal 1: My spouse orders a lunch meal — Santa Fe Quesadillas with fries and gravy.
Quesadillas was good he said but the fries were stale and only warm.
Explained to server and she took the fries back but left the gravy. The waitress brought new fries but i had the gravy went cold. So I had to request again new gravy.
Meal 2: I ordered the Boston Brute no onion with a side of meat
Waitress brings the Boston brute with no meat sauce. She comes to ask how our first bite after about 10 minutes and I had explained there are onions on my sandwich and I ordered meat sauce for the side.
She took away the sand which and got it remade. After waiting about 20 minutes I got my sandwich and meat sauce.
The waitress was good but she seemed kind of irritated with the kitchen and was reflecting on her serving abilities to us.
Manager gave us free desert but i personally wasn’t very hungry after waiting for new food and having to watch my spouse eat his entire meal.

The food and service here are fine… not fantastic, not awful. Just fine.
But I was really irritated today. I never go to BPs for lunch. but I just started a new job and that’s where my co-​workers wanted to go.
I ordered an individual sized pizza and a started ceasar salad. Which came to over $ 17 with a pop. After I ordered… I noticed a sign for their lunch combos. Which said I could have gotten a pizza and the salad for something like $ 9… that’s a HUGE difference. Yes, the pizza would have been slightly smaller than what I orderd, but I would have absolutely been okay with that, had I realized it was an option.
What happened to your server telling you the specials of the day? I actually felt a little taken advantage of. When I ordered my lunch, she should have said something along the lines of «Would you be interested in switching that to our lunch combo?».
ah well.

Have eaten here twice since I was staying close by. The food is ok. Would not say it great, just ok. Found that most of what I ate here lacked flavor.

I don’t have high expectations for chain restaurants (I take them for what they are — somewhere to eat a moderately priced meal that provides consistently mediocre fare), but my last experience with this Boston Pizza was utterly disappointing.
I tried to place a delivery order online, but their system appeared to be down, so I called in my order and was informed that it would be delivered within an hour. Well, an hour passed. Then another hour passed. Two and a half hours after placing my order (an hour and a half after it was supposed to have been delivered), I received a phone call from someone at the restaurant. He casually informed me that their online ordering system was down and that my order hadn’t gone through. When I told him that I hadn’t ordered online, he had no explanation as to what happened, nor did he seem to care. His only response? «Do you still want your food? It’ll be another hour.» I told him no, and hung up.
After this upsetting phone call, I’m left with a couple of questions. If my order didn’t go through, then how did the restaurant get my phone number? And if they had my phone number (which they clearly did), then why didn’t they get in touch with me as soon as they recognized the issue? To me, this displays a complete disregard for customer service and lack of respect for my time and needs. I work in the customer service industry, and I would never treat my customers like this.

There are two Boston Pizza’s in Sherwood Park. One on Broadmoor Blvd off of Baseline (just before the Costco) and the other off of Wye Road.
This restaurant was the second to open after the Wye Road branch being open for many years. I would like to say it is second to none, but that wouldn’t be accurate — I would say it is second to the Wye Road location.
This branch has been riddled with service issues ever since it opened a few years ago. I’m not sure why, but I have heard a lot of complaints about inconsistent service. My experience has confirmed that as well.
Sometimes the service is just fine and other times you are left hungry and annoyed. In contrast, the one off Wye almost always has great service.
That is not to say the service is atrocious, not by a long shot. We keep going back for the pizza — especially the gluten free pizza. It is not on the menu but just specify that you want and which toppings. There have been occasions when it has arrived a bit overdone (black around the edges) so I might consider asking a head of time to make sure it isn’t too overdone or crispy.
While the hubs is gnawing on his GF pizza, I was enjoying a regular Mediterranean pizza. This is a great pizza choice and one I wish I had ordered earlier. Artichokes, spinach, pesto sauce and sun-​dried tomatoes make for a very nummy combination. The crust was perfect for this type of pizza, nice and thin and crispy, without being crumbly or flakey.
Overall, I would go back because it is Boston Pizza.

My brother-​in-​law and his soon to be wife took us out for dinner here mid-​week. We met at 7pm on a Tuesday and had to wait a few minutes to be seated, even though the restaurant wasn’t full. Not a big deal. The table we got was strange, though. It was a big round table in the middle of all the booths, and really close to the kitchen, so I could hear all the kitchen noise and see some of the action.
Our sever, Curt (I think), was really great. He was friendly, attentive, checked on us enough but not too much, joked around with my father-​in-​law. He was a fairly young guy, working in a Boston Pizza in the middle of the week, so I have to admit I was really surprised at how good he was. It was actually some of the best service I’ve had at a restaurant in a long time.
All of our food was as ordered and come out in a timely manner. No problems there. It was Tuesday night and all wine was half off!
The only gross thing was that there was garbage and dirt all over the floor, under our table and everywhere. Napkins, crumbs, food remnants. Ew.

4 stars for consistency, good food, good prices, great service and a high degree of cleanliness (a very important factor). Also, it’s a franchise that has seemed to recognize the big hits for customers and has maintained them on the menu for while. Overall a great place for lunch or supper.

This is a good Boston Pizza in my books!
Our server was really great. She was super friendly and even joked around with us a bit — which I love!
She was very attentive and made sure my pop and my boyfriend’s coffee were always full. She was great.
The food was great too. I had an individual Hawaiian pizza and it was fantastic. I love the pizza at Boston Pizza — they know what they are doing when it comes to pizza!
Great location.

A fellow Unilocaler (Adam B. from Halifax) recently opined that there are better local places, better local chains, and better local pies than at Boston Pizza. And that may be especially true for out-​of-​towners who don’t have the local knowledge. In my case, I look at the mass of places along Wye and Baseline Roads and quickly either seek a port in the storm or flee into Edmonton.
Awhile ago, I had a 2 week business trip within greater Sherwood Park and met my work colleagues for a beer, pizza, and some televised sports. This Boston Pizza is more suburban and family-​oriented than the one that I like better in downtown Edmonton. That sort of energy doesn’t really make a sports bar atmosphere, but as friends who were spending weeks away from their families, we had a nice time anyway.