The Bay

I came here earlier to redeem my $ 500 gift certificate which i won at the bay gala last nov 2015, i called a few days before to set an appointment with the sales associate since they told me to call ahead of time before coming in but when i got there nobody would want to accompany me because the manager said it’s their busiest day and nobody can accommodate me. And must I say that Manager is so rude! If you ever come across him at this The bay location, beware of him! He asked me to call the number that he gave the night I won the prize so i can make an appointment again with her but tried calling the number it didnt work and i tried it for the whole day and still didnt work. I dont even know if he gave the right number. But yeah some of the employees there were nice except that terrible manager. That was probably the most horrible experience i had, ever! Nobody would want to be told that they can’t accompany you and yet how many employees do they even have? Geez! I even booked this day off at work just to come and redeem this piece of shit but what did i get in return? A fucking rude ass manager! His name is Barry btw! So frustrated!