Absolutely the worst dinning experience I have ever had. Our reservation was for 9. Our table was not ready until almost 9:45. We sat down and were ignored for at least a half an hour until we finally were able to chase down our waitress. It was New Years Eve and the restaurant was way understaffed. Our waitress was a cocktail waitress put in a restaurant situation. Poor management decision. I get that it was new years so I personally got a piece of paper to help our waitress as she was clearly struggling and took all ten orders at our table and put them in order of seating. I then went over the order with our waitress. To make sure she understood all the orders. Our appetizers arrived surprisingly fast. Then it all went bad. We waited and waited for our food. At 11:50 I made a joke and said I have bad news for everybody«Our dinner will not arrive until next year». I even said despite the poor service I would come back giving them the benefit of the doubt because I had heard good things about the restaurant. In fact we even told several people we were going and they asked us to tell them what we thought of the food. I finally went and asked when we were going to see our food and they tell us it will be out when it’s plated. Our first plate was served and then several plates started to arrive and the orders were completely wrong. OOPs wrong table the waitress then grabs the plate she put down 5 minutes earlier and says sorry this was not you steak even though that’s what we ordered and we see all the food go to another table. Our dinner arrived after 12:25 and my plate was last to be served. Even though we gave them a clear seating plan all the food was brought by several people asking who ordered this. A real amateur act for what is suppose to be a fine dinning restaurant. A plate was put in front of me and I was told I put in the order you gave me but they gave me this instead. She then asked me if this would be ok. I told her no I wanted what I ordered. My Bone in filet arrived 30 minutes later Med Rare not Medium like I ordered and it was burnt on the outside. My appetizer was the Alaskan King Crab and it was over cooked and dry. Way too expensive for the food Quality. You can get a better steak at the Keg for less money or Pete’s dinning Lounge in Markham with similar pricing. You would think being the last plate being served in the entire restaurant they could get it right Everyone else had completed their meal. After my steak was served no one came back to ask me how it was. After eating my steak I was was very disappointed in the quality of the meat and at that point decided I would never go back to that restaurant. At no time did the owner or manger come by and apologize. They did at the end send over a desert plate for the table delivered by the waitress but it was way too late as there was no effort at all by management to contact our table. It should also be said that other tables were seated after us and were fed and cashed out before our food was even served. When I left I told the manger that that was the worst dinning experience i have ever had. I told him why and that I had a local business in Markham with several thousand clients and they would never get a referral from me. He just looked at me and didn’t even apologize. The owner was also there having an argument with another table at the door who was also not happy. There bill was cut in half. Not sure what happened with our as i left and paid my bill minus the Bone in Filet which was removed from our bill. Worst restaurant for service, customer care and food quality does not justify the price tag. I have already shared my experience with two people who also deal with thousands of clients and they will not be referring anyone there. I have never written a bad review for anybody but this was well deserved.
Katelyn T.
Place rating: 5 Whitchurch-Stouffville, Canada
Great steak house at a very reasonable price. All their steaks come with: — Caesar salad or soup — choice of potatoes: mashed, fries, or baked potatoes — side of seasonal vegetables We went with another couple. My steak was cooked perfectly, exactly the way I liked it. The other three were happy with their steaks. My hubby had the porterhouse steak which was kinda smaller than I expected but steak was great. Overall, I would recommend this place: good service and great steaks
H W.
Place rating: 4 Toronto, Canada
This place is great. Very old school fine dining with lots of oak and heavy curtains. The waiters are excellent. I had the prime rib dinner which came with a Yorkshire pudding, Caesar salad, choice of potato, and vegetables. I was absolutely stuffed. You definitely don’t need an appetizer. It’s worth getting the side of mushrooms if you like mushrooms — also delicious. Will definitely come here over the keg.
Wayne P.
Place rating: 3 Toronto, Canada
Food was great, but while the waiter was removing the appetizer plates, he hit my wife in the back of the head with the plates with such force she that she almost lost consciousness. He apologized, but didn’t ask if she needed ice or anything else. Manager never came by to check up on her. Later that night, we had to go to the hospital as she had a splitting headache and nausea. As it turns out, the waiter had given her a concussion. If you go, the food is good, nice ambiance, just watch out when the staff is clearing dishes.
K S.
Place rating: 5 Markham, Canada
Great Restaurant went there tonight for a friends birthday party. The food and service was excellent. The portions were great along with the atmosphere. I had the prime rib and crime brûlée for desert. Give it a try. Well worth it
John A.
Place rating: 3 Whitchurch-Stouffville, Canada
Good place quit and is good for families go there every weekend and love it so far, amazing staff and great table service.
A O.
Place rating: 3 Markham, Canada
Have been here a couple of times now, the first time was with my wife, we decided to go out for a good meal and had heard a lot of good things about the place. The atmosphere is great and it is a true steakhouse with big comfy chairs big draperies hanging from the 12 foot ceilings to the floor. The service is impeccable and leave you feeling valued and appreciated which is nice when you are spending a few hundred dollars on a meal. It even comes with the authentic good fellas sitting in the corner discussing whatever business they need to discuss at 10.30PM — love it. As for the food; the taste is great, however both times I was there I didn’t feel too hot afterwards, but I think it was the escargot that might have done it the first time and the second time it could have been the Caesar salad that came with the meal.
Teresa H.
Place rating: 4 Stouffville, Canada
Had a work related Christmas lunch here. Good service. Wine list looked good. Food was great.
S. S.
Place rating: 5 Toronto, Canada
Great place! There’s Ruth’s Chris for the downtown steak diner, and there’s Stakeout for the uptown steak diner. Pretty similar in quality, and slightly less expensive than Ruth’s. The food was amazing. The place was fairly empty when we went in, but the portions were good, and I got a steak for $ 28, but it came with soup or salad, and a side. Ruth’s you pay $ 40 for just a steak, no sides, no appetizers. I indulged with dessert after, and the crème brûlée was real rich and creamy, and not just 1 inch deep, it was a good 2 – 3 inches deep. So well worth the money. I’ll definitely be back.
Lisa H.
Place rating: 5 Stouffville, Canada
What a great dinner! So I’m a fan of The Keg and love their Prime Rib, so I had a benchmark that I had to compare to as we walked into the Stakeout Dining Room & Lounge. Located on Main Street just as you enter Stouffville from the west, the restaurant is located in a small strip mall on the north side of the street. There is parking and there is outside seating if you want to enjoy dinner outside. The inside of the restaurant feels cozy and rich, dark colours, wood panelling, leather seats, like a steakhouse should feel! We felt a little underdressed in jeans and polo shirts, but we were welcomed warmly so it was nice that it didn’t feel stuffy. We were seated by the window in the relatively empty restaurant. There was a good range of big tables, tables tucked away in the corner for intimate meals. The chairs were big and comfy and all of the tables are already set with a cutlery, chargers, and wine glasses. The waitstaff was attentive and polite and in my opinion a little more formally uniformed than in other places that I’ve been. They came straight away with warm bread and an olive tapenade(yum!) and butter of course. The prime rib dinner costs $ 21.95 for an 8 oz cut. This is a few dollars more than at The Keg, but I’d suggest that its a better value. The dinner came with a choice of salad as a starter(and it was a huge salad). I had a greek salad and it came with a lot of olives as well as a big hunk of feta, just like they do it in Greece, not just little crumbles. The main(prime rib) was cooked to my preference drizzled in a gravy and with yorkshire pudding. The huge baked potato and a vegetables came on the separate plate, which I loved! The waitstaff came by with all the baked potato fixings, sour cream, bacon bits and green onions and will pile them on until you say stop. The wine list seemed extensive. I’d suggest that if you didn’t see something that you wanted on the menu, the staff would try their hardest to make it for you. Nice touch for sure! There is a lounge/bar that is closed off from the main dining area that you can get to without going through the dining room. It seems like it would be an excellent place to hang out. I bet it used to be a lot busier than it was on this Friday night. Too bad for the owners, but maybe good for the customers… a hidden restaurant that is a great go-to steak place that you’ll be able to get great service and a table when you want it!