Tim Hortons

Buy far the worse Tim’s in the city. Very slow service, staff running around with their heads cut off and the worse floor layout. You often see customers lined up outside waiting because the layout can’t accommodate the volume of traffic.

Never a dull moment at the downtown Tim’s. Whether it’s someone tweaking out on his oxies and needing police or ambulance assistance, or some drunk harassing the poor underpaid staff, there’s always something going on down there.
The WORST part about it? The ridiculously slow speed. It shouldn’t take more than a few minutes from the time you order to the time you get your bagel, donut or coffee. One night I waited about 15 minutes just to be served.
What they need to do is have a small express Tim’s in the bus depot during the peak hours. Simply serve up coffee and donuts. And during the proper seasons, hot chocolate or ice caps since a majority of the people that do come here are between buses, or bus drivers from the transit depot which is right next door.
There is wifi and it’s fairly quick.