Fresh Hair Concepts

I have been here twice and I suppose if you book far enough in advance then they are alright. They seem to split a session between multiple stylists, a more junior person doing the wash and blow dry, which I don’t really like. Also, they charge a $ 5 per visit — environmental fee — which is incredibly high, there is no way they have to recycle all the products they use on my hair after an appointment, and it would not cost $ 5.
If you need to get in on short notice don’t even bother. I have tried calling multiple times to book 2 – 3 days in advance in the evening but the hours they advertise as being open are only ‘guidelines’ and they close early nearly every night so when you try to book they say they will be closed and then change it to ‘having clients already booked’ when you question them on their hours. It is very obvious they just want to leave early so don’t book evening clients.
On two occasions I tried to go in to buy products within an hour of them closing and both times the till was shut and the products had been put away so I could not buy anything.
I won’t be going back

WarningWould give them a –10 if possible! Please do not risk your hair at this salon !

Fantastic! I had a really awful hair journey and one of my friends recommended me to come see Jae. You would never know she’s brunette and not a blonde (which is the hair colour she has), which impressed me.
I came in to Jae who was confident in understanding what I wanted and how she can go about it. She REALLY helped me with getting my hair back to ash and more natural looking… and I am SO excited to eventually get to where I want to be. I have my wedding coming up and am so sure Jae will get me to my dream hair!
She turned my orangey hair into super ash brown and blond… and with no damage!
The hair dye they use is amazing– its mostly all natural, barely damages the hair, AND most importantly it is not premixed… which means the stylists have the freedom to custom design your colour based on your needs.
Jae was professional and SUCH a fun stylist. I seriously recommend her to everyone! She will ensure you are happy :)