What more should a customer do other than tell the cashier to change my bill and within a span of 45 sec the cashier doesn’t remember? And he wouldn’t say anything either just stand there like he gets paid for staring at thin air. That’s how typically customer service is at the Home Depot. Neither useful, nor existing or service. Don’t go there unless you know what you need and where it is. For any other occasions pack cold food with you for 3 days, map, compass and take an interpreter who is fluent in retard. Please management hire personnel whose IQ is not a one-digit number following a multiplication by 2. I know they can be paid a comfortable minimum wage but do find a happy balance between substandard and professor level.
Catherine W.
Place rating: 3 New Westminster, Canada
Home Depot is your typical big box hardware store. It has endless options for ones needs. I have been to this location a couple of times and was able to find what I need. I was looking for a rain barrel for my balcony so that I can use the water to care for my plants. I had checked various businesses and they had what I wanted, in the size I wanted, for the price I wanted. Overall, it was a good experience but not great. I usually do self check out so I don’t deal with the cashiers too often.
Rohan S.
Place rating: 3 New Westminster, Canada
Well what can I say about The Home Despot? It’s large, there’s a lot of stuff and no one around to help you. Thankfully we managed to find Dan, quite possibly one of the most helpful sales associates I’ve encountered. He was friendly, knowledgeable and provided a lot of great advice on our DIY project. Home Despot tends to be hit and miss that way. When you do manage to find someone you’ve got a 50⁄50 chance they’re useless as a sack of doorknobs or extremely helpful. Thankfully this location seems to pride itself on good people, so I almost always end up here for my DIY needs.