Poor service, waited in line, had been skipped because the guy wrote the wrong number and received no apology; poor food quality, very salty, the beef and turnip casserole has mostly turnip and very few pieces of beef; Pre-charged service fee? Do they know they have poor service and are afraid people will not tip?
Colin C.
Place rating: 3 Brampton, Canada
Cheap and plentiful. The menu is very large and contains a mix of items. Service wasn’t amazing but food came out pretty quickly. Ordered braised beef ramen, pork chop vermicelli, and the spicy and peppered squid. The squid was slightly dry and the noodles was alright. They have a $ 10 minimum for debit and $ 20 minimum for credit card.
Napada K.
Place rating: 1 Newmarket, Canada
I saw a cockroach on the wall at my table I called a waitress to come and look. She graped the cockroach and stepped on it in front of me and told me to move to another table. Hahaha. Nothing I can say. I was thinking about inside the kitchen. Shrimp wasn’t fresh neither smell bad. Dont go back there no more. Good luck everyone. But food is cheap there but the workers has no manner.
Ding T.
Place rating: 4 San Jose, CA
Yesterday, my brother, sister-in-law, and mom brought me here for dinner after a day of site seeing. We got here late so it wasn’t busy anymore. The servers were nice and attentive. We got our food pretty quick and it was delicious. If I get a chance during my stay, I will definitely be back.
D M.
Place rating: 4 Vaughan, Canada
I order from Congee Wong all the time and although the customer service might not be amazing… the food more than makes up for it! The Cantonese Chow Mein and the Salt and Pepper Squid are awesome. Their delivery is always super fast too. I’ve dined in several times but I much prefer their take-out/delivery.
Amanda B.
Place rating: 1 Toronto, Canada
My friend and I went to Promenade Mall for the first time yesterday. it was great! We ended up going to Congee Wong for dinner. That was not so great. Our waitress was nice but she did not come check up on us for the approximately 60 minutes(it was probably more) that we were there. My friend eventually flagged down another waitress to ask for our bills. When we saw our bills, we saw that a 10% service fee had been added. What the heck?! What service?! And there was no mention anywhere on the menu that the tip would automatically be added to the bill. So my friend complained to the manager and he waived the service fee. Overall he hardly spoke. My friend needed to pay with debit but apparently they only let you pay with debit if your order was $ 10 or more. The manager said there was a sign on the window stating that. When we left we looked for the sign. It was there on the window NOT beside the posted menu, not to mention if someone entered the mall from the doors near this restaurant and went right in they would not have seen it because nothing is posted on the windows on the left of the doors. The manager suggested that my friend pay for my food as well since that would make the total more than ten dollars and I could just pay him back but my friend didn’t have enough money in his account and I only had enough cash for my purchase. It was either they let him pay with his debit or he doesn’t pay at all. The manager told my friend to go pay at the desk. He looked very stern at this point. What did he have to be upset about?! I will never eat at another Congee restaurant again. DONOTEATHERE!!!
Robin D.
Place rating: 1 Toronto, Canada
Sadly, this location is the definition of mediocre. Ordered the congee and fried turnip cake. :p
Tyler L.
Place rating: 2 Vaughan, Canada
Food average. Portion is big but mostly rice or noodles. Not much meat or vegetable. Service sucks. Décor, meh!
Kevin W.
Place rating: 3 Oxford, United Kingdom
Have been going here with my family for years — the food is cheap, plentiful, and includes all the usual Chinese stand-bys. It’s right by T&T for that much needed after-dinner digestive walk with your visiting Asian grandparents. Funnily enough, the ‘House Chicken’ is literally never available — try asking for it; they’ll inevitably have it ‘unavailable’. Get the ‘fried dough fritters’ — it’s a pretty delicious appetizer for less than four bucks, and comes with a bunch of dipping sauces.
Andy Z.
Place rating: 3 Toronto, Canada
Order quick and they’ll serve you quick. If you haven’t made up your mind when they come to take your order the first time, it’ll be a nightmare to wave them down to order again. Food quality is meh.
Thao H.
Place rating: 3 Mississauga, Canada
I have gone to Congee Wong for years now, Promenade being one of the first of all the locations I have tried. The food has gone from great to average for me unfortunately as the years have passed. The service is slow and the restaurant outdated. I much prefer to eat at TNT where the seats are out in the open of the mall and the surroundings much more pleasant and clean.
Candy G.
Place rating: 1 Ajax, Canada
My family & I have been going to congee Wong restaurant for as long as I can remember… Leslie and finch original location of my first congee Wong experience till they have expanded different locations in promenade mall and steeles and don mills«congee queen» I’ve seen their staff move from one location to the next. I really didn’t like the service we had here at this location. The staff were not friendly and ignored customers even when you’re waving at them for help. The food quality is not good either. I won’t be coming back to this location.
Jonathan S.
Place rating: 3 York, Canada
I avoided this location for the better part of a year, owing to a previous poster’s cockroach sighting. I’m not a fan of vermin. But time heals all wounds, as they say, and let’s face it, hardcore sinophiles have few options within walking distance of the Promenade. So, cast iron stomach girded, I decided to pay Congee Wong a visit. I’m glad i did. Full disclosure, I haven’t ordered the Congee; I usually try it when in the company of people who know what they’re doing. I stick to the noodles soups, dim sum items and the occasional dish from the main menu. Noodle soup arrives with hot, salty broth, sweet nappa cabbage and springy egg noodles. A dash of chillis in oil provide a tasty hum, without kicking my ass. THis broth is the foundation for protein choices including succulent char sui pork, roast duck(sometimes excellently crispy, occasionally flabby-drab), and springy crisp shrimp wontons that demand at least two bites to finish. It’s a total meal in a bowl. If you’re still hungry, or want to share, spring rolls are likewise nicely crisp,. packed with barely cooked veggies. I avoid the accompanying sweet sauce, but then I’m not big on sugar. Pan fried meat dumplings are a critical part of my childhood. They’re bigger than the archetypal version I remember, but the skins are thin and deliciously browned, and the filling threatens to burst the suckers before they arrive in my mouth. They alone are enough. Har gow would be welcome, but in it’s absence a trio of shrimp-paste stuffed veggies(eggplant, green pepper and tofu) bring a different dimension to the plate. I love Hot and Sour Soup. Congee Wong’s is a delight; red in colour and buzzingly hot, it’s loaded with the usual veggies, fungi, bean curd, generous batons of bbq pork, and popping pink shrimp. Shared along with some of the dim sum items, it’s a fun lunch, Or you could opt for the DIY letuce wraps, which feature nicely-cooked chicken, crispy noodles and finely-diced veg. It’s a bit tame for me, but nothing a dash of hot sauce can’t fix. If I’m feeling lazy or fussy about the prospect of dropping lunch on my shirt, I just eat it straight out of the bowl. If that makes me Wong, I don’t want to be right.
Ehsan F.
Place rating: 2 Toronto, Canada
Restaurant was filthy and the staff were rude. The food quality is quite poor. They have a ridiculously extensive menu. Most items fall under the congee, noodle, soup and fried rice category. The portions are very generous and prices are fairly low. If you ever thought about adding something random to your congee they will probably have it here. They have over 50 different types of congee! At least the hot pot of tea is complimentary. Cash only!
Samson T.
Place rating: 4 Vancouver, Canada
Typical ‘noodle congee’ Chinese place… Loved the big portions and good ‘bang for the buck.’ There was one fried rice with scallops I think called seafood with garlic fried rice… probably my favorite dish there! Found the stir fried noodles to be too oily even after we specifically asked for it to be less, but I guess thats typical! 3.5÷5 but Im in a good mood today!
Tiff L.
Place rating: 2 Toronto, Canada
Congee Wong is my go-to Chinese restaurant when I happen to be shopping at T&T Supermarket next door. There’s usually no wait time to get seated, and the food is served fairly quickly. The prices are mediocre and the same across all of their branches, and the food is pretty consistent — greasy, large quantities and loaded with MSG. I’m not too happy about the cleanliness — the washrooms are filthy, sometimes there’s no toilet paper, the soap dispenser used to be a hot sauce bottle, the floor is greasy, there are flies circulating our food, and the tables aren’t wiped clean. Nevertheless, I still frequent at Congee Wong because of how convenient/fast everything is. A Chinese McDonalds would be a comparable reference.
O C.
Place rating: 3 Vaughan, Canada
I usually like eating at Congee Wong; it has been a long time favourite. I used to regularly go there with family. In general the food has a lot of bang for buck. And it’s very tasty too. The congee is good! I usually get their specialty one(the seafood one). There are lots of nice seafood goodies in the congee. I also like these menu items: deep fried dough fritters, deep-fried chicken, sweet and sour pork, seafood chow mein, chef special fried rice, baby bak choi and garlic sauce. Food is always served hot. But they always seem to bring in the dishes in odd times. They like to serve the side dishes first, and the white rice comes in maybe 15 – 20 minutes later. And then there was one other time we got chased by the server for not paying a full 10% tip. I know it sounds bad to not do so… but the service wasn’t good in that particular visit. The food took a long time to get to our table, and we also kept asking the server, and he said he’d check, but never came back to follow up on it. The server didn’t agree with us not paying the full tip, what can you do??? We reluctantly paid it and left. I think the service has really affected how I view the restaurant as a whole. I don’t think I’ll be coming back to dine in, though. I’ll just order take out from now on.
Edwin A.
Place rating: 2 Toronto, Canada
The food has been average or slightly above average at times from my personal experience. Compared to the T&T grocery next door which has a takeout area for hot foods its leaps and bounds better! And yes it’s worth paying twice as much for the same dish. It will at least taste like how it’s supposed to. My only gripe has to be with the service. It’s just plain rude. I unfortunately find all the servers I’ve had rude and unwilling to serve. The looks, the mannerism is atrocious. They don’t look happy at all. I can’t stand eating here because of it and when I’m desperate and tempted I call a friend for consul to talk me out it.
Jennifer K.
Place rating: 3 Markham, Canada
Congee Wong inside the Promenade Mall might not be my usual Chinese restaurant to get my Chinese food fix. But if you are in the Bathurst area, Congee Wong will be best and even the only choice. The interior is really in need for some freshen up: Sticky Tables, outdated deco and filthy condiment holders… yuck! Prices wise Congee Wong still have the dated pricing but my Shrimp Dumpling Soup Noodle($ 4.25) though reasonably priced the portion is smaller than usual… why I say that? I still hungry after I ate that… next time I need to order a snack too! Service here is efficient and fast… and they seems to have a system where they have all the lone/single customers seat… right at the back of the restaurant… single hang out area?
Kathleen W.
Place rating: 3 Albany, CA
Are there more Asians in Toronto than the San Francisco Bay Area?! There are a bunch of chain Chinese restaurants and this was one of them. I love congee so much, I named my dog after it. The congee here was good … but if it’s your namesake, shouldn’t it be amazing? But when it comes to amazing memorable dishes … congee isn’t meant to be amazing right? It’s meant to be warm, gooey and comforting(kinda like my dog). Compared to the congee I had earlier in the day, this was pretty tasty. The rest of the food is typical of big Chinese restaurants — not bad, fast service, efficient staff looking to serve your table so you can eat and get out. They have beans to pick through so move it along! Lots of big tables and located in the middle of the mall … I bet if I lived in the area I’d come here more frequently for take out … or to pick up congee. Otherwise, aside from the name, there wasn’t much about this place that I’ll remember.