Four Star Automotive Technical Support

I went here recently to change my snow tires into all season ones and I only picked this location because it was close by and the two other reviewers have them a good review. I called them the day before and was quoted for $ 85 flat. When I went there they changed my tires but the bill came to over a hundred. They not only did the tires but changed a bunch of other things that I neither asked for nor did they mention to me first and charged me for it. Also, after I got my tires changed I’ve been hearing this metal scraping metal noise that was never heard before.
I don’t think they are honest at all. They’ll do anything to pad up your bill.

I’ve been coming here for a couple years. Cheap, honest, and high quality work.
If you live in the area, these guys are very convenient (used to all be Certigard, but changed a year or so ago I think).
The one thing especially great is that you can often just pull in, and if it’s something small, e.g. light, resistor, rim change… they’ll do it right away (which is great for a three car garage).
Hope this place stays around.

Small mechanic shop with 3 service bay. Boss run both gas station and the auto service shop which attach together. Replaced radiator there and I bring my own part. Boss doesn’t mind customer do that. Shop is free before 10 am without appointment. Labor charge on Jan 2013 is $ 85/​hr, not expansive. They used Certigard software for their job’s estimate instead of actual time spent, so not much negotiation there.
While waiting 2 hr for the job, I can see boss customer handling skill, which is excellent, and friendly.
One BMW customer called about heater blowing cool air, and boss is helping customer to troubleshoot on phone, and called back with the price of the part in 5 min. The quoted part was a $ 280 thermostat, and customer feel the price is too high. Boss even tell customer that he can buy from internet and ebay if he find cheaper price. So the boss doesn’t mind just charging for labor
Today was a cold day (–20 C), so lots of customer called in for low battery problem. Boss provided car toll contact to some customer after given instruction on jump start the car on phone. He was patient in giving the instruction. Not sure whether that is a regular customer or not
I got a discount of $ 71/​hr, which is the cheapest I found in my area. Total labor charge and tax is $ 160 which is cheap. I will come back again for other job
If weather is not cold, normally I will replace radiator myself, but too bad that the timing is bad
Car: 1992 Honda Prelude 2.3L 4WS