Orchid Florist

I have used Orchid Florist twice now and both have been good experiences. Today I use them and it was cutting it close on delivery time but arrived there and the flowers were beautiful. Excellent customer service from Nancy and Orchid Florists. I will definitely be repeating my business with them. :)

I have lived in the U.S.A for almost 30 years. During this time, I have frequently sent flowers for various occasions (from joyous events to funerals, etc.) to friends and family in Ontario, Canada where I was raised, but it’s almost always been a horrible experience that I came to dread. I’ve tried ALL of the florists in my hometown.
I am an artist and I adore flowers, yet no matter how clearly I have communicated to florists what I want as well as what I do NOT want, almost invariably, when the recipient would send me a photo of the flowers they received, I was horrified by how utterly hideous the arrangements were, and stunned by how wrong the florists had got my requests. I was also embarrassed to have my name and my husband’s on these floral messes.
Not so with «Orchid Florist». My sister was having a surgery near there and I spoke with Jenna about the arrangement I wanted to send. She was great — she listened carefully, we talked about options, etc. and I sensed that she truly «got» what I desired… but since I’d been disappointed countless times before, I didn’t let myself get hopeful.
Well, I received the photo of the arrangement last night and it was PRECISELY what Jenna and I had discussed in every single way — the flowers, the container, the size, the overall silhouette, everything! She made a strikingly gorgeous arrangement and I was over the moon! I had to call today to tell «Orchid Florist» how impressed and thrilled I was! Karen, the owner, was as lovely as Jenna! I only wish they were closer to where most of my family and friends in Ontario live. I cannot recommend them highly enough, and I will definitely look forward to using them again for the few people I know in their area.
If you’re looking for a florist shop that is a class act and has true floral artists working there, use «Orchid Florist». All the best to you, Karen and Jenna! I’d give you six stars, if I could!

Thank you orchid florist, Karen is very helpful and gives you lots of ideas. Her arrangements are adorable, and she has keen eyes to understand your taste. She spent an hour with us to share some great ideas on pinterest and not only just giving inspirations for flower arrangements, but also lots of other decorations as well. Our wedding day really shined with her arrangements. Reasonable price as well, and choosing Orchid florist was one of the best wedding decisions as well. She is very friendly as well. Thank you so much Karen. Many of our guests kept talking about how beautiful the flowers are. –Peter and Kye

I could not be happier with the arrangement that Karen created for my husband in Shouldice clinic. In fact he is so happy with it that he said it filled the room with love. The staff love it and take pix of it. Karen, the florist had an instant response when I said I wanted something «frondy». She spent time with me on google images to show me the plants she was thinking of and created the perfect healing arrangement. Thank you!

First of all, I’ve used these guys for at least 8 different delivery orders.
Secondly, ALWAYS ask for help from Karen. She has great ideas and is always patient and helpful.
I made the mistake of letting another worker there help me one time and the results were disappointing to say the least. From the final product to the customer service this person provided, it was pretty bad.
If you order, do so over the phone, prices are much more reasonable if you just call them as opposed to using their website.
It costs an extra $ 11 to have the flowers delivered, well worth it. Same day orders need to be made around noon, Ontario time, to be delivered the same day.
Highly recommend these florists for their creativity and customer service.