Not coming back again. Food comes to your table cold, salty and tasteless. Kids grilled cheese came cold with horse carrot and a dark spoiled celery stick. The fajitas are overpriced for the microwave grade meal. Not sure if the salsa was actually a tomato sauce… lettuce is low grade iceberg type Friday evening, all families with kids are dining and they play WWF on the big screen– Very inappropriate! Service was alright, similar to Tim Hortons. Overall experience is bad, will not recommend.
Jony T.
Place rating: 2 Vaughan, Canada
I have been going to pickle barrel for decades. The food is ok. They are very far from the dining area and require you to walk down a very long staircase. They are in a very isolated area. The fish and chips and the salad was actually bad it take me time to go there again
Melissa S.
Place rating: 4 Toronto, Canada
If you’re in the mood for somewhat healthy and an average price for maybe a lunch date with few friends or your husband etc. I would recommend this location, for appetizer I got the lobster and artichoke dip with tortillas. It was the bomb! So delicious. I just started going to pickle barrel at many locations but I really like this one and the Vaughan mills location also.
Nino B.
Place rating: 3 Toronto, Canada
Got some takeout cornbeef sandwiches for the team, portions were kinda small and the takeout guy had me on hold for the pre order for at least 5 minutes. In the past experiences its always been decent, but i find that the takeout orders are definitely smaller compared to when you dine in.
Adam N.
Place rating: 1 Toronto, Canada
Greasy fish and chips. Cold steak on the Caesar. Probably not made fresh to order. In attentive service. Horrible experience. But the kids pasta got a thumbs up from my kid.
Daniel B.
Place rating: 1 Toronto, Canada
Horrific. I’ve never ever not finished what’s been served to me. Streak ended. Do not get the fish tacos here. Like highline fish sticks dipped in batter on a bed of bagged salad on a cellophane-grade tortilla. Impossibly terrible. The absolute worst meal I’ve ever been served at a paid restaurant. I suppose that’s worthy of some sort of award. Or at least a free embroidered vomit bag. The waiter was great. That’s the one saving grace. Otherwise I would have been telephoning Unilocal HQ trying to figure a way to give them a zero ranking. Yes. It’s that bad. I can only imagine that elderly people flock here to hasten their inevitable demise. Euthanasia via portion control. The single worst place on earth I have ever eaten at. Repent. The end is near.
Arshia J.
Place rating: 2 Richmond Hill, Canada
Decent food. I find it all these chains restaurant have the same type food and no creativity what so ever. I tried their omelette here and it wasnt fresh at all and coffee was watered down. Beside service was slow too
Zachariah R.
Place rating: 3 Vaughan, Canada
Though the menu is huge and claims to have«something for everyone», by the same token you really have to know to order. Not everything is good. As a rule of thumb, stay away from pastas as they tend to be overcooked. Barbeque chicken tends to be dry as well. However, anything from the deli is always delicious. Try ordering the deli plate it won’t disappoint! Service is always a hit or a miss here. Servers quit all the time so they’re constantly fielding newbies with little or no experience in the biz and it shows.
Kevin Y.
Place rating: 1 Toronto, Canada
I don’t like Pickle Barrel to begin with. The food is boring, bland, and no matter how they dress up their restaurants it is still a sub par chain restaurant. Out of all of the PBs, this one has got to be the worst one of them all. I was with a buddy a couple of weeks ago and we were hungry but nothing else in the neighbourhood was appealing, so we decided to go to PB only because we knew what we were going to get… we were wrong. 1. We arrived and had to wait for 5 minutes(no exaggeration for the hostess to arrive at her post. She arrives holding a cleaning cloth! First, a hostess should be at her post or at least close by so she can greet the guests! 2. The dining room looked like a tornado went through it. With all the staff around, you would think the place would be efficient and spotless. The place felt greasy. 3. Our waitress was nice, and calm while all the other staff looked frazzled and running around doing every job. The hostess was seen clearing tables and taking plates into the kitchen. Not efficiently either… what was the wait staff or bus staff doing? 4. The food was more bland and tasteless than other PBs. Surely, nothing to crow about. In the end, I was thoroughly disappointed with my smoked meat sandwich, and the club sandwich my friend had was passable. The fries were of the frozen variety and tasted very bland. Some people may describe it as cardboard, but I’ve never tasted cardboard. I don’t give a lot of 1 stars because there is usually some sort of redeeming factor to be found. I did not find anything redeeming about this Pickle Barrel.
Hayden K.
Place rating: 5 Vaughan, Canada
Ymmv !! WTF? 30 days later and they… So i waited 3 minutes before hostess came to get me and sit me and she put me in a sh8t table bad location, for was dirty table was dirty…(i just finished with davids and had meth or shabu or some kind of high tea) None of these trivial things bothered me today. Server was there with water and to take my order(wtf a first) right away. I told her i didnt want the latkes and she offered a salad(wtf another first) Anyways, great service at davids, great service here. I was in good mood. Steak was great… Maybe it was laced with contraband?
Frances D.
Place rating: 4 Sydney, Australia
Went here for dinner last night, I was surprised to see the place filled with a few people being Halloween and all. Some of the servers were in the Halloween spirit(in costumes) while others weren’t. Our server acknowledged us immediately and had loads of energy. He was quick in taking our first order of appetizers and drinks. We decided on the fried dills and the mac and cheese poppers. Both were delivered and presented in a very«pleasing to the eye» way. They were both great and exactly what I expected to get and I would recommend both to anyone who just wants a bit of «classic old fashion» eats. For our main I went with the Chicken Chow Mein and my friend decided on the BBQ burger. One thing that was disappointing was my friend ordered it with no Coleslaw on the burger and the waiter looked at him with the puzzled look and said of course it comes on the side. Then of course when the burger came the coleslaw was on the side but also on the BURGER. It wasn’t a huge deal my friend scraped it off and continued eating. After a few bites of mine I was completely stuffed. Couldn’t put another bite in my mouth. I had tons left over and asked the waiter for it to go. This is where my server went above and beyond. Most places that I go to bring me the containers and expected for me to do it myself. anyone who knows me know I hate that! It’s so annoying because they should take care of the customer from start to finish. This guy did that and I was pleased to see that. It was a job well done on our servers part. I enjoyed the night out from start to finish. Next time i’m shopping at the mall and looking for a place to eat, I will definitely return
Pauline W.
Place rating: 3 Thornhill, Canada
I guess those reviews with only one or two stars might be some exceptional cases of disappointment. I have not been to this location for decade until today around late afternoon to meet with my ex-colleague. The restaurant was pretty empty. We chose a table beside the window in the sun room to enjoy some sun under the shelter. The server was very friendly and attentive. We ordered a triple smoothy each of our choice with strawberries, banana and pineapples. $ 3.99 for a smoothy made with fresh fruit and 100% real juice is a fair price in a restaurant with service. The poutine; however, is the worst one I have ever had. I prefer my poutine with cheese curds. The tables and seatings are comfortable, the place is spacious, a bright sun room area, and big portion of food with fair prices are possible reasons this restaurant stays!
Ellen D.
Place rating: 2 Vaughan, Canada
I have been going to pickle barrel for decades. I enjoy the food for the most part. My big issue is with the ladies washroom. They are very far from the dining area and require you to walk down a very long staircase. They are in a very isolated area. If there were to be any kind of a problem, your screams for help could not be heard. The bathrooms are a disgrace as they are filthy! The locks on the stalls don’t align properly, so you can not lock them! The stalls have the newer large toilet tissue dispensers, which means you can’t manuever into the stall without your leg or pants brushing up against the toilet bowl.
Adi S.
Place rating: 3 North York, Canada
The food is not that great. However, I must say that we enjoined the breakfast a lot. From the nice server to the general atmosphere and price, it was a great value
Nitza K.
Place rating: 4 Toronto, Canada
Just had breakfast with the family We enjoined the pancake and Greek salad Very economical place for a lazy morning breakfast I think that the price comparing to what you get is a Great value
Karyn B.
Place rating: 1 Vaughan, Canada
Can I please give 0 stars??? I have been here MANY times and usually had a not bad experience but this time was AWFULAND I WILLNEVERRETURN I ordered the greek chicken souvlaki which came with a greek salad that had tons of rotten lettuce so I asked for another The next one had the same amount of rotten lettuce and soft veggies It was GROSS And when I asked the waiter to just take it away, she seemed annoyed and angry I’m sorry that I choose to NOT eat your rotten lettuce They didn’t offer to take it off the bill Service was RUDE and each time I come here, the service and quality gets worse and worse I’d just avoid it!
Ksenja T.
Place rating: 1 Toronto, Canada
The Pickle Barrel at Promenade Mall has got to be the worst Pickle Barrel of the whole chain – it is almost an embarrassment to the brand. Don’t get me wrong – I love Pickle Barrel. I swear by the Rose Reisman’s warm chicken spinach salad, however, this location has left a sour taste in my mouth all of the times I have been there. Where can one even begin. I will start with hygiene. It is dirty. Tables are not cleaned right away, and there’s dirty dishes lying around everywhere. For the full two hours that I was sitting down, no one cleaned the tables beside us. And the restaurant was pretty much empty. Where are the bus boys? They were clearly there, but obviously, no one is working. The floor is dirty. There’s garbage everywhere. How can I trust that the environment which my food is being prepared in is even clean? Which brings me to my second point – horrible service, horrible management. The waiters are lazy, not to mention unprofessional. Two waiters had a full out five minute conversation INFRONT of us – one waiter asking the other to not seat us in their section because he was simply too busy. What kind of service is this? Who trained these people? Since when do you get to PICKANDCHOOSE how many people you wait for, when they’re INYOURSECTION? The restaurant was empty, yet this guy didn’t want TWO extra people in his section. Despicable. The food took 45 minutes to come. For God’s sake – it was two salads. My napkin had hairs in it, and my chicken was cold. This was no warm chicken spinach salad. Just please – save your money and your nerves and don’t come to this location.
Erwin M.
Place rating: 1 Richmond Hill, Canada
service here was absolutely dismal. Came here for breakfast and no one was there to seat us, and this while witnessing several servers just pass us. When we finally got seated we waited for around 40 minutes for a sandwich and french toast. While waiting, 3 staff members where just chatting around the bar probably just to stick it to you. When our orders finally came, the fries were stale. Like Mcdonalds fries left on the table after a day. In other words, barely edible. We asked for some butter and the server, without even glancing at us says«be back in a minute». She never returned. The worst thing about this meal is that I still had to tip something. Uggh. It’s one of the worst places I’ve been to in recent memory. I will not return which is unfortunate because the menu was pretty good if they only stuck to the service and food standards they were supposed to adhere to.
Shannon W.
Place rating: 1 Willowdale, Toronto, Canada
Probably the worst Pickle Barrel I’ve ever been to! I am a big fan of the Pickle Barrel at Yonge and Eglinton, but not this place! First of all, our server was not attentive at all. The napkins he brought to our table had stains from previous customers *gross* The utensils were not too clean either! I had to ask the server to bring me a new set of utensils because they were not washed properly and rest assure that I, by no means have OCD! We wanted to have our salad with our meal, but the salad came first. So, we finished it, because the wait for our main course became too long and we were starving. Finally, I got a big plate of shish kabob, but some of the pieces were burned and the rest of it did not taste good. So, I ordered some lemon, so I could at least make it edible. The waiter brought the smallest piece of lemon possible! I just couldn’t wait to get out of the restaurant and write this review for everyone to know and avoid this restaurant!
Anastasiya R.
Place rating: 4 Richmond Hill, Canada
I’ve been to 3 locations — this one, Dundas Square and Yonge and Eglinton. The décor and atmosphere here is a little lagging compared to the other two — it’s more of a buffet/diner feel as opposed to a restauranty ambiance you get downtown. Now to the most important part: THECALAMARI. I write in my tip that I try to get fried calamari every place I go, in search of the best ones. This place is definitely in the top 3!!! So crispy, big portion, chipotle dip(not spicy though) — if you’re a seafood fan this is a must try. I got the grilled cheese with bacon, fries and coleslaw(I’m broke ok!!!). I’m a fan of grilled cheese and bacon so it was good enough for me. It’s a double stack so 2 layers of cheese and bacon and 3 pieces of break. Fried and crispy, it was pretty good as far as basics go. My friend got the burger, it was pretty big and looked super juicy. He didn’t want to share :( The service was great, our server was nice and helpful. They have a lot of healthy options and a lot of delicious looking dishes too, like the paella(even though if you’re going to get paella — go to a legit Spanish restaurant). All in all a good experience, our bill came to around $ 45 for both. There’s parking outside the mall, all around. TIP: stop by T&T — they might have free samples! Or just look around, T&T is always exciting, so much interesting food(like dried squid… drooool) xoxo