Figs Breakfast & Lunch

I have mixed feelings about this place. I think info in most reviews about that non existent service or the owner is correct. Service is one point Im going to touch on. As well food and the décor/​tables
The food, I had the full breakfast with fresh toast, the first thing that was odd was there was no regular toast included, if i had know that (or i should read menu better) I probably wont have gone with over easy. I later inquired about this and it doesnt because it includes french toast, pancake or waffles (cant dip those into my eggs but whatever) which mean I should have read the menu and not relied on my past experience with most breakfast meals that do.
On to the eggs, despite no toast the eggs were cook well, could use salt but i add that after and pepper. The yolk was nice and runny like i like with eggs, the potatoes both the fries and hash were good. The hash was probably the star. Nothing to stellar about the sausage or bacon
What was really a let down was the french toast, not only did i have little cup of syrup.(getting more was extra) but i couldnt use it full to drown out the odd taste, i think the cinnamon over powered things and there was a fruit taste to it that i didnt like. Turns out it was orange juice add to it which was terrible and bad choice. I might eat here again (probably not) but not the french, toast, waffle or pancake since that orange juice is add, and i dont want mention not to add it… Owner does lack customer service skill as I read, so bringing the up will just cause problems
Service seem almost none existant, seem a bit awkward, thou the place seem to have a fair bit of regulars and those were more attended too which happens but shouldn’t. There are issue with owner as others have mentioned, its good i didnt deal with her too much
Probably one of main concern was the state of the tables and the restaurant. For one I noticed there is no constant note, some table had this glass on it other didn’t, mind did and it really didnt help their case, it was dirty, not wiped properly which isnt nice to look at not to mention, it was chipped. That just a hazard, I moved to another table because the glass but the other table was in same shape of disrepair, it like they dont maintain their restuant and it look terrible,
you have random broken things like the window i was by had the tiles broken too, I dont know why the owner doesnt pay attention to the condition of their restaurant. This isnt something I usually comment on but it bother me that much.
The eggs and the hash were good but there are too many issue with this place to warrent more then 2 or even a return visit. This place is overrated and doesnt deserve it’s 4 star

Love me some figs brunch. Big portions. Great friendly staff. Delicious corn beef hash.

Delicious brunch place. Always busy for good reasons. Good price and the table turnover rate is fast. You won’t be waiting an hour for a table like the places in the west end.

We love this place, the potato pancakes, the eggs benny, the steak and eggs. All yummy. It is true the woman at the cash is a bit of a grump but the rest of the staff are fantastic!

Had egg Benny with peameal bacon, pretty decent, and they are open till 4, which is a bonus

Great place. It’s in a small space and its popular, but I’ve somehow always managed to get seated right away when I come here, even during peak hours. Could be due to the quick service. Food is good and reasonably priced. Especially enjoy the eggs benedict.

I get it. I work in the industry and it sucks when you have to seat one person at a four-​top. But that’s the way things go sometimes. Don’t make that person feel awkward or embarrassed because of this and don’t change the quality of service they receive. Also: food is fairly inconsistent and pretty meh. But until we get more brunch places in the neighbourhood, I guess I’ll keep coming back, mostly because I’m a lazy man.

Had a very serviceable lunch-​for-​breakfast fare with great beans and a very hearty side salad. No complaints; definitely a great choice if you want breakfast or breakfast-​for-​lunch in the area.
Just remember to ask for service; it won’t come of its own.

I am very happy with my meat lovers breakfast today. The hash and potatoes are done so well and crispy. Lots of food too. I start to like this place more, they are not trying to be hip, but really focusing on making their regular items on the menu taste consistent and good. And at queen and Parliament the place is always full but both times I was here I did not have to line up. I will definitely come back again on the days I don’t want to travel far.

I love myself a good breakfast corned beef hash. These guys bring it to the next level. I used to visit this place before it was figs. They have taken over and truly put themselves on the map. Great job figs! My wife and i loved the food and the friendly staff.

Tasted great. Portions and prices are pretty good too. My classic eggs benny was $ 12 and there were three of them — normally there’s two. Overall I’d come back. Service was friendly and prompt too.

Wow. What a terrible way to spend a Sunday morning. The owner of the restaurant needs to retire. She is not able to keep up with basic customer service standards of 2015. It never feels good to pay 40 $ to get treated with such disrespect. When we brought up the issues of our experience she immediately asked if we were threatening her and threw the bill at us and told us to pay. Why would a restaurant owner react this way?
To start off, we waited outside for a table. The hostess asked us if we wanted drinks while we waited. I had a coffee and my friend had juice, not knowing it would be $ 5 for a ridiculously small glass of lemonade.
After being seated directly in front of the bathroom door, we waited quite some time for someone to acknowledge our presence. Eventually, the hostess came back and took our order. From there, no one checked on us and eventually some food appeared. The service was non-​existent, as we literally had no primary server for the duration of our meal.
Throughout our meal, not one person asked us how it was or asked us if we wanted a refill of our coffee. If we were asked how our meal was, we would have explained the following:
1) The Breakfast Burger special advertised outside did not come as described. American Orange Cheese substituted for the Swiss, and no fries even though they were advertised.
2) The pancakes were soggy /​undercooked and the fruit on the side tasted like that last mouldy wet strawberry at the bottom of the basket.
3) Worst of all, one of the servers slammed the bill onto our table in the middle of our meal, as if to imply, «Get out, we need to get some more people in here.» This behaviour clearly comes from the owner, who cares more about her bottom line than the dining experience of her customers.
Sometimes there’s an off day in the kitchen, sometimes the produce isn’t always fresh, sometimes you’re short staffed. Totally normal and understandable. BUT the way we were treated by the owner was absolutely unacceptable. Never going back again and I suggest you spend your brunch hours elsewhere.

I’ve visited Figs about 10 times in the last three months. The place fits about 30 people. Simple food, quick service and high quality. Staff are polite.

I still have to give 5 stars for the food. But your service sucks.
Either it’s like pulling teeth to get my bill, or that french guy gives us our bill too. early and refuses to fill my coffee.
I didn’t get a single coffee refill, last time I asked for pancakes be gave me french toast. Are you dead or just not care?

I am updating my review due to the service being so ‘bleh’ during our recent visits. We come here maybe once a week? Or maybe 2 times a month when we can get a table and theres no line up.
We have been experiencing very disappointing service from the lady who is in charge of the cash register (whom I believe is the owner/​manager of the restaurant).
On different visits:
1. We were seated and ordered, then Manager lady asks us to move tables. Not a big deal however did not like being moved over to the corner.
2. The Manager lady gives the waitress our bill before we have even finished our meal, no line ups no need to rush us out. Did not like that hint of kicking us out.
3. Our poached eggs seem to be getting smaller and smaller to the point they’re super tiny on our benny’s. Not sure what is up with that but I expected a bigger egg for the price we were paying.
The service seems to be getting worse each time we visit, we come here to enjoy our day off not to be rushed out of our seats. So with that I leave you with the updates of their service and you can keep it in mind of when you visit. Food is good it’s just the service really dulls the food down.
Update Nov 1, 2015:
Came here for brunch with friends, waited to be seated and the infamous «owner lady» told the waiter not to seat me at the table for 4 that was empty RIGHT in front of me. I told him we were a table of 3. Anyways, the waiter ended up letting me sit down at the table seeing as the restaurant wasn’t full and I was just standing there with empty tables in front of me. So literally 5 mins of sitting down and getting my menus my friends come in right after a line up starts forming outside. After placing our order in with the waitress, the owner lady comes to us and asks us if we could be reseated. I told her politely that we just sat down and we did not want to be reseated and that this was not the first time that we have been asked to be reseated at this restaurant. We had JUST sat down, and ordered. We got there early and got our table, I understand that they wanted to give the bigger table to the larger party but why at our expense? Why did we have to be asked… again to be reseated? That’s not fair. We’ve had times where we’ve had to wait outside in the cold for a table and no exceptions were made for us. After telling her No respectfully, she sends the male waiter to ask me again. I respectfully declined again. They can’t constantly be asking customers to be reseating us at the back every time they have a large group. The first time they asked us, we did reseat after we had ordered coffee and drinks they shoved us into the corner. This time they asked us I just simply declined, we’re paying customers, we’re tired and we got there early to get a table. The owner lady is rude, and I am simply sick of this place’s customer service. When we first came here we fell in love to have finally found a great breakfast/​brunch place to call our own. But now it’s all gone down the drain, we get shoved aside and even the food has declined. The eggs are barely there (take a look at the picture of my recent eggs benny served with only the yolk and no egg white) it’s sad and disappointing that this is how they service paying customers. Will not be coming back here again, gave them one last chance and they’ve tarnished everything I loved about them. It’s my day off too, and I don’t need pay a place to be mistreated for food I can always get somewhere else.

Eggs benedict is on point. Was surprised to get 3 on my plate.
Only time 3 isn’t a crowd.
If I lived in the area, this would be my once a month brunch spot. A place I would bring outta-​towners for the quick breakfast/​lunch/​brunch fix.

I really liked this place. It seemed to bridge the gap between your typical greasy spoon joint and the more upmarket snooty hipstery brunch places. Judging from the lineup outside on a chilly spring day, it seems many in the local community were equally appreciative of what Figs has to offer.
I had the eggs benny with peameal. Wow. Amazing value for money here! For $ 12, I got three muffins, three beautifully poached eggs and three deliciously succulent pieces of bacon, all covered in a refreshingly light hollandaise sauce. The price included salad, home fries and toast. Fantastic. Easily twice the size of what you’d get in many other brunch places — and the quality was up to standard, too.
As someone below noted, the orange juice is delicious! It was freshly squeezed and in a decent size glass, and set me back only about 3.50. A nice change from the many restaurants who pour Tropicana out of a carton in a tiny portion and then charge over 4 bucks for it.
The service was friendly, endearing and speedy without making us feel rushed.
This place is doing everything right, and I’m glad an honest, down to earth, reasonably priced café is holding its own against the myriad of fake pretentious places out there.
Will be back for sure.

Just ok ! Got waffles for breakfast, which didn’t taste any more special than the ones you put in a toaster.
Prices are good; very reasonable.
Location — dislike — I didn’t like the neighborhood at all ! And the place is small on the inside.
I would not recommend it or go there again !

Love this place. As others have mentioned, the service is variable, but the food is outstanding offered at very reasonable prices. So much so that I’m a regular here. (At least once a week!
Honestly, if you don’t mind hunting down your server from time to time then it’s well worth checking out.
FWIW — I agree with the others here too — the Eggs Benedict are AWESOME… and they are flexible with their ingredients so if you want to snazz it up a bit you surely can — just ask!
Love the owner for that reason — she’s always asking questions and trying to find ways of making the food experience more enjoyable.

This place is pretty darn good. Let’s start on the service tip: I actually like that on weekends they usually have at least 3 – 4 waitresses working for such a small place, so even though you are still at the mercy of the kitchen for your food to arrive, they are on point with getting you seated, ordered, and paid after your meal… Ultimately I can appreciate that they are pretty good at flipping tables so even when the place is full you probably shouldn’t have to wait long for a table.
Food wise: $ 8 for the standard egg/​meat/​potato/​toast breakfast but you get 4 sausages instead of the usual 3, and they give you 2 types of potatoes (some home fries and some shredded hash type vibes). Works out to $ 21.50 after tax before tip for 2 standard breakfasts and 1 coffee.
A fair offer for a good meal. Go get it.