Fresh Home and Garden

One of the worst customer service experiences I’ve ever had. I purchased a $ 450 market umbrella which snapped in half 8 days after I brought it home. When I went back to return it, I was told by the store’s co-​owner that they don’t warrantee the product and that I was basically out of luck. Funny how this was not mentioned at the time of purchase, nor is it indicated anywhere on the receipt. No offer was made to contact the manufacturer on my behalf, no suggestions on repair services, no indication that the product could possibly have been faulty. This sort of lackluster, ‘sux to be you’, apathetic customer service drives me crazy and is the reason people are abandoning independant retailers in favour of big box stores. Be forewarned: if you think you’re paying top dollar for quality products and a safe purchasing environment, think again.

I walked into Fresh today to browse for some outdoor furniture. Wow this place is packed with great outdoor ideas. Everything from storage, patio chairs, lounge chairs, outdoor dining tables, and more. The manufacturers this store has picked used great materials not usually found in typical outdoor furniture; materials that give color and texture. Lots of modern design with a traditional feel, if that makes any sense.
If you are looking for great outdoor furniture this is the place. Just make sure you leave the cash at home and bring the plastic as some things can really hurt the bank.