Full Blooded Italian Pizza

Ordered a Canadese pizza on a Saturday night on a recommendation from a friend who used to love this spot a few years ago before she moved to NYC. Since she’s back in town for a bit we decided to try this spot and make her extra happy. Like most reviewers we were shocked at how nonchalant they were about the 90 minute delivery time. 90 minutes! That’s freaking nuts! Anyways we ordered, it was slightly late whatever. The pizza wasn’t bad, it was pretty salty but not inedible. Definitely not worth the wait. My friend told us it used to be much better. We weren’t completely disappointed but I won’t order from here again.

Just moved to the area but this is quickly becoming one of my go to spots. PizZa is amazing and the service is one of the best you can get, you hand to try the margarita with chicken… Outstanding!

I eat FBI at least once a week, it’s so addicting. Glad to see nice places like this in Mimico. Family favourite is The Rocco and personal fav is The Canadese. Go and dine in, they’ve got really friendly service and the ambience is great. Clean, classy washrooms also a plus. Overall great place!

We stopped ordering from FBI as we were fed with the long delivery times. They also slightly messed up on two of our orders and in one case, forgot to include a side dish. The pizza is good but not worth the wait.

First time trying this place and it sucked. Pizza took almost an hour and a half. After an hour of waiting they called and said they ran out of one of the toppings. Pizza showed up cold and the guy didn’t have change. Definitely wouldn’t recommend this place at all. Way too expensive. Pizza Pizza would’ve been better. Frozen would’ve been better.

Since my last review I have given them another chance and have to say this is now my go-​to pizza place. Their $ 10 walk-​in special is my go-​to since I just live a block away. For $ 10 you will not find a better pepperoni pizza anywhere in the city. Delicious cheese, a nice light crust and tasty pepperoni always cooked to perfection. I am so happy this place is in Mimico and definitely say it is worth the visit!

Person on the other end of the phone kept constantly putting me on hold. After waiting for 8 minutes, I gave up. There are other businesses in the neighbourhood that actually seem to want my money. I’ll stick with them.

Ordered a margherita pizza. They baked the fresh basil along with the pizza.
Wrong! Which part of Italy are these guys from?
Ordered for pick up. Was told to come in 30 mins. Pizza was cold. How?
Second strike.
I’m not sure these guys are worth a third strike.

This review is mostly based on the service, and I made an account on Unilocal just to write this review. After reading the other reviews about the terrible service, I went into FBI Pizza with no expectations at around 6pm on a Saturday night with a friend of mine. They were extremely busy on the phones and upon walking in, there wasn’t much room to sit as there was a large party sitting at one of the larger tables and a few smaller parties sitting at the other table. There was a small table for 4 near the entrance where someone working there was sitting, but he immediately got up and gathered his things to make space for us.
Secondly, upon ordering, we were informed right away that the wait was about 35 – 40 minutes for our pizzas. The guy working the front was extremely nice and made sure we got everything we needed and answered all of our questions really nicely.
Once you pay for your order, you get a receipt with an order number on it and the kitchen staff packs your order and calls your number out when it’s ready. My friend and I were sitting at our table when suddenly, our pizzas were brought over to us along with some napkins!
I’m really unsure why so many reviewers claim to have had such «terrible» service experiences, it’s possible that they just need to improve their delivery services. In terms of my dine-​in experience, I have nothing but amazing things to say, and the service we got was especially great.
As for the pizza, the wait time was as long as we were told (about 35 minutes) but it was well worth the wait. While the pizzas are a little more on the pricey side, you can tell the ingredients are of a high quality. While the particular ham I chose for my pizza was a bit too salty for my taste, everything else was perfect. The amount of sauce and cheese were ideal, and the crust was perfection.
I will definitely come back to FBI Pizza because I have nothing but great things to say about it!

The pizza here is good but service is terrible. The delivery estimate online was 1.5 hours, which is already very long. Instead it took 3 hours to reach us and we live down the road from the Toronto location. We had to phone multiple times to follow up, and half the time the phone system wasn’t working.
We also ordered chicken wings. I’ll post pictures of what the product looks like on the website (screen shot) versus what was delivered. It smelled old and was inedible.

Went here for the first time tonight, and skipped delivery since I’d read the prior reviews. First off, my pizza was ready when I arrived, but unfortunately there was a mix-​up with the toppings. When I pointed this out, the staff member was really friendly about it and remade it on the spot.
So while the experience wasn’t 100% perfect, the pizza was DELICIOUS. Seriously, the «margherita extra» is to die for. We live pretty close to «850 degrees» which also makes excellent pizza, but I think this will be my new regular spot. Huge pizzas, really, truly excellent toppings (so flavourful) and while it’s not budget pizza, the taste can’t be beat.

First of all, FBI makes AMAZING pizza. Thin crust, perfect toppings (no matter what it is, it’s good!) and the dipping sauces are from another planet. However, I have to say, the delivery is super frustrating. I have never heard of something so ludicrous as a 2 hour wait time! My husband ordered a pizza, and was told that it would take 1h30 — came at 2h10, when we were starving and ready to cancel the order. I would recommend that the company limit the delivery radius or just stop offering delivery altogether (or sign up to one of those Just Eat or Über Eats platforms) to avoid disappointing customers. One more thing; pizza is SUPER expensive… however, somehow after you bite into a slice you seem to forget all of those frustrations…

After my review, I was harassed on Unilocal.Saying I have no taste, this went on and on. Blocked the account, they made multiple accounts to continue harassing me… All because I didn’t like the pizza. This person made multiple accounts in order to harass me. They called me a degenerate c*nt and other horrible names. This went on for weeks. They made fake accounts and made fake reviews in order to boost the business.
Left a worse taste in my mouth than the pizza itself.
I can only assume a person who was so passionate about harassing someone on Unilocal had to be affiliated with the business itself. So even worse experience besides my pizza. Wish I could say maybe it was a one time thing, but I will never eat here again.

Salty pizza! Omg I’m so disappointed. Im italian, and this. full blooded italian .my ass! Don’t do it. Order pizza pizza instead. I can’t deal with eating a pizza that tastes like I’m eating a brick of salt.

not. worth. it.
the points:
*ridiculously overpriced
*ridiculous delivery times – 1.5−2 hours!
*unacceptable temperature – food arrives cold! what’s the point of delivery if you have to heat it up when it arrives?!?
*made mistake on our 1^st order by bringing the wrong pizza. when phoned back, guy on phone was nice & said he’d put a credit for a replacement of same pizza for our next order.
*when taking advantage of aforementioned replacement, they brought the wrong pizza again.
*decent calzone.
*no specials or combos
*mediocre pizza
*delivery fee. and the fee doesn’t even go to the driver.
bottom line: waste money someplace else.

I originally raved about this place, but after a year of ordering with these guys, I have to post a revised edition. They get something wrong every. damn. time. Sometimes it’s the wrong cheese, or an ingredient is missing, or they forget your salad dressing, or they give you the wrong size salad. It’s always something. And after waiting 1 – 1.5hrs for dinner, not getting what you ordered can be quite frustrating.
At first, I was OK with it — they really don’t give you a hard time and add credits easily, as if they are used to their orders being incomplete. I appreciate the credits but seriously, when you’re paying this much for pizza you’d think they’d ensure the orders are done correctly.
Anyway, my last straw with this place was last week — I called on a Sunday and the order time was 1.5−2 hours. She asked if I was OK with that and I said ‘actually, no thanks. I’m too hungry” and before I could even finish speaking she hung up on me. I was mid-​sentence!
Honestly, I have spent hundreds of dollars there over the last 12 months and a little respect for repeat customers would go a LONG way.
I think I still have a $ 10 credit in my name there but I don’t even want to spend the money on them to use it.
Oh, and they stopped offering the specials — so really they just want as much money from you as possible.

Being a FBI myself I know good pizza. This place is comparable to pizza I’ve got in Italy. Fantastic and would highly recommend. Whoever said pizzapizza is better in their review doesn’t know what real pizza is, typical caker.

I’ve been meaning to write an update for quite some time now because my husband and I order from FBI almost every Friday night.
First, the reviewers that are knocking the flavour with only one or two stars maybe prefer the large chain store pizzas. Second, regarding delivery: I’ve had very large orders delivered to my office on two separate occasions and the pizzas arrived right on time, piping hot, friendly service and more than enough disposables.
The first large order I placed to our office was for the Take Our Kids to Work event. Let me tell you, I came off as a star because, almost everyone at the event, said it was the best pizza they ever ate. One of my colleagues described it as «real Authentic New York style». The second event at my office was for a group of 30 and again, timely, fresh and hot delivery. I didn’t have one complaint — some people (guys and girls) were gorging themselves on four to five slices. I keep getting requests to order from FBI again.
My best friend hates pizza — I know, who hates pizza … anyway, we had her and two other friends over so I ordered a Calabrese and a Rocco and now she’s hooked. She and my other guests said it was the best pizza they ever ate. Every time she comes down to my place, she’s always begging us to order from FBI. Without question, it’s the best pizza in south Etobicoke.

I don’t get it. Not sure why everyone is raving about this place.
Just had a pizza and it had no flavour, there was barely any sauce. Last week I had a pizza at earls and it had soooo much flavour, it’s sad that a restaurant chain can make better pizza.
I bought a tiny thing of hot sauce, cost $ 2.50 and it was gross, tastes like card board. I was struggling to get some flavour so I ordered a tiny container of tomato sauce, not bad but another $ 2.50.
Spent over $ 37 for 2 people, that’s a bit crazy.
Best pizza place is eatmypie. Ca in barrie, haven’t had anything compare to that in the gta.
I had this pizza 6 months ago and thought it was good then, maybe they changed something or I was just super hungry then, either way, will never return

There’s a number of small pizza places in this area and with a friend who lives a few doors down form this FBI location it was an easy place to drop it. He’s had several issues with poor success through delivery, so we tried dining in and service was fair. The staff seemed overwhelmed, even with what appeared to be eight employees on hand. They do a lot of take out business.
This location is small, but has about 10 tables and a flat screen TV to watch games if you’d like to eat in. There’s no soda machine, just bottled drinks in the fridge and the menu is dominated by pizza. Meanwhile, there are a few salad choices which are made when ordered and you’ll enjoy them. They are fresh and made with better than iceberg lettuce.
However, folks come for the pizza and while the crust tastes great, the entire slice is just above average. Our pizza had almost no sauce, but their fresh topping won’t give you anything to complain about. If you live close by I’m sure this would become a regular take-​out spot. The pizza is fair to good and while it won’t be your favorite ever, it’ll satisify.