Disclaimer: I haven’t eaten here. Except for a cinnamon roll once a few years ago. I mainly hit them up for coffee, particularly when they’re doing a free small coffee promotion. As far as it goes though, this one is fine. It can get busy at peak times being in a prime location near OCAD, and the line-ups can get long. At these times it becomes obvious how small it is. They’re really under pressure! Outside of these periods though, the staff are pretty friendly and quick. The manger served me a few times and was particularly pleasant. I’m a bit of a sucker for good customer service!
Canchi M.
Place rating: 3 Markham, Canada
This McDonald’s recently upgraded to a McCafe. but that’s about it. Service-wise it’s very inconsistent. On a good day, the service is what you can normally expect from a McD.(just on par?) some times it will be items being missed on orders or mix-up that just bad. (ie. order a Jr. Chicken, end up cooking up a full sized McChicken and wants to charge you more for it. OR ordered a drink, the drink arrives but with no straw for you.) also, their Iced Coffee are inconsistent too, sometimes too sweet, while some day it’s like coloured milk.
Vivek S.
Place rating: 2 Oakland, CA
This McDonald’s is located in the Village by the Grange foodcourt, by OCAD and the Art Gallery of Ontario. It’s one of the rare franchises that offers its patrons the pleasure of a walk up window. It’s very much pointless for three reasons: 1) it is not very much effort at all to enter the food court and access their counter from the inside, 2) the WUW offers no additional amenities beyond being served inside. It’s not open late, nor it is faster, cheaper, or easier and, 3) it’s actually a worse experience since none of the employees take the walk up window that seriously. Too often I have seen people waiting at the window trying to get the attention of the staff inside. The staff, to their credit, are trying to deal with the longest line in the food court(sad, but true) and I’m sure it messes up production to deal with a loner standing on the opposite side of a glass door. I’d pretend I can’t hear him either. My first quicktip for you: NEVER use the walk up window. My quick tip the second, don’t eat here. Seriously. Don’t believe me? They have posted the nutritional information for all to see.(OK, a cheeseburger isn’t that bad.) Obligatory Title Pun: This place makes me GRIMACE. Menu Readability: They actually just revised the menu to be more black, sleek and modern. Lipstick on a pig, y’all. Need to mention: You need to try the sous vide. To die for! What this place teaches me about myself: ’tis a curse to live anywhere near a McDs.
Vivien L.
Place rating: 3 Richmond Hill, Canada
Oh McDs. I have a love/hate relationship with you. Why do you taste so yummy and yet make me feel so gross? What makes it even worse is that this location has a walk-thru window!(All my childhood dreams of walking through a drive-thru have materialized). Some Guilty Pleasures — Smartie McFlurry — chicken nuggets — bacon cheese burger — hash browns — fries — strawberry sundae — $ 1 drinks mhmmm… yumm
