Ministry of Transportation Office

I would recommend this MTO office to everyone. They are very efficient, very pleasant & polite, their staff speak multiple languages (not just French), and very helpful. I was in and out of MTO within 30 minutes.
When I first walked in, I saw about 40 people in front of me. I thought to myself «Oh man this is going to take forever.» It didn’t. It took less than 30 minutes.
Their hours of operation are 9– 5 Monday to Friday, with the exception on Thursday which is until pm. How great is that? People usually work until 5. Additionally, parking is available right outside the office, it is street car accessible and it is steps away from Starbucks (which I loved — it was a great surprise for me).
I’d like them to be able to add more evening hours. Toronto is getting over populated and the wait lists might increase in the future.

Open from 9 til 5 Mon — Fri. Open til 7 Thursday. Great location with on street parking and a place to lock your bike up, this MOT serves Little Italy, Little Portugal and Chinatown with a myriad of government services including Health Cards. Of course the requisite PATIENCE is needed when a lineup forms, but I have always received service in a decent amount of time with the good folk who work at this MOT. Not open Saturdays, but open late Thursdays.

I had often herd horror stories pertaining to people’s experiences with their local MTO office. Long line ups, difficult staff, and such. I’m happy to say that my recent experiences with the MTO office on College st. was most pleasant.
Even with a long line up of people (really depends at what time you go) I found the staff to be quick and efficient, reducing the wait time to speak to an agent considerably. The particular agent I dealt with was quite helpful sorting through some difficult paperwork regarding a vehicle ownership. He saved me considerable time and red tape as I was able to get all my paperwork done successfully the same day. In fact he actually took the time to figure out what options would save me the most money.
Overall I give this MTO office a big thumbs up and if you live or work in central Toronto and need to go to an MTO office I would recommend this one without hesitation.