Mobile Spa Elite in Toronto, ON

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Telephone:	+1 855-777-0090
Website:	www.mobilespaelite.com
Address:	Toronto, ON M5V 3R7 Canada City Place, Entertainment District
Nearby public transportation stops & stations:	630 ftFront Street West 650 ftFront 780 ftBremner
Categories:	Massage

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Bussiness info

Accepted Cards	None
Wheelchair Accessible	Yes

By Appointment Only	Yes
Accepts Insurance	Yes

Today

Today	9:00 am – 11:00 pm Open now
Local time (Toronto)	4:06 PM Sunday, June 15, 2025

Business hours

Monday	9:00 am – 11:00 pm
Tuesday	9:00 am – 11:00 pm
Wednesday	9:00 am – 11:00 pm
Thursday	9:00 am – 11:00 pm
Friday	9:00 am – 11:00 pm
Saturday	9:00 am – 11:00 pm
Sunday	9:00 am – 11:00 pm

Description

Specialties

Mobile Spa is a unique, five-star, professional massage service, catering to clients across Canada. We bring the spa experience to you. Have a trained therapist delivered to your door, what more could one ask for.

Therapeutic treatment at the comfort of your residence, whether it be at a house, apartment, office, condo or hotel. Never travel to a busy spa again. Enjoy a non-rushed service at one of our many private up-scale spa locations near you.

We are a step above the rest, with a selection of on-call therapists to choose from. Escape from your daily stresses, at the soothing fingertips of a skilled professional. Forget your cares, as you indulge in the warmth of a full body treatment. Pamper yourself with a body and soul experience, for both men and women, designed to rejuvenate and invigorate.

History

Established in 2011.

Mobile Spa Elite currently services the following 7 cities nation-wide: Toronto, Ottawa, Montréal, Edmonton, Calgary, Vancouver & Victoria

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3 reviews of Mobile Spa Elite

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Christine L.

Place rating: 1
Toronto, Canada

If I can give them no stars, I would.
Horrible customer service. I’ve been trying to book since last November with a crappy online system, no one answers the phone and no call-backs. A couple of weeks ago, they emailed me with news that their online booking system has been improved and to try again. This time my booking was confirmed and a therapist was «called». No one showed up for the scheduled appointment, no phone calls, no contact information — nothing! I tried calling customer service but of course, they close at 6 — time of my appointment. Complete waste of time. I have demanded a refund.
The business model totally fails. Mobile spa elite continue to pump out these $ 29 massage deals on group purchase sites but they obviously do not have the resources to support their offers. Their massage therapists are all freelancers so the only value that this company brings is in their booking and customer service. So when they suck at the only job they have… how does this company expect to sustain itself?
Save yourself the time and energy to fight for a refund… avoid this company.

Ruby R.

Place rating: 1
Vancouver, Canada

I purchased two vouchers for two one-hour in home massage on LivingSocial. When I went online to book, the website asked me to pay a mandatory gratuity of $ 18 per person (total of $ 36). I went back to my voucher which the small print read «Gratuity not included; please tip on the pre-discounted total». What this reads to me is that gratuity is still at my discretion. Why are they asking me to pay a $ 36 tip when I don’t even know if the service is going to be good or not? Ridiculous! I think they are trying to rob me blind and play me for a fool!
What is happening with the service industrial in Canada???

Jeff T.

Place rating: 2
Vancouver, Canada

4 months of attempts to reach them is an unreasonable amount of time to wait. They are basically a booking service to massage therapists. They don’t return emails or calls. I bet they do reach a percentage of clients within a time that they think is reasonable. I imagine that many return their vouchers after they realize that they may not be called back ever, or after they see only bad reviews…
Think twice before buying a promotional «voucher» for them from «Teambuy, Groupon, WagJag, DealTicker, Swarmjam, LivingDeal, LivingSocial, DealFind… ect, ect…» Get my point? They are basically on a permanent rotation with these desperate deal companies that would sell their souls before they turned down a mediocre, questionable, poorly reviewed business to represent.
Buyer Beware. Proceed with Caution.
Edit: Someone from this company sent me a message to offer a free massage. While this is a great gesture I cannot change or remove the review. I have added a star for the response.