If the Filipino lady serving me could have only cared more — to stop talking to her friend — while repeatedly asking me to repeat my order and listened to my while I kept correcting her while she made my order– I may have enjoyed my experience today. Alas, she had much more important things to do, than her job! Terrible experience. I’ll never be back to this store.
Andrew M.
Place rating: 4 Toronto, Canada
It’s been awhile since I’ve been here, so please excuse any antiquity that may surface in this review, but for someone who does not like Subway or Mr. Sub restaurants, this location is fantastic. For starters, it’s very clean. The tables are kept wiped down and free of debris, and there are newspapers to read for customers. The chairs are also clean and fairly comfortable. Secondly, the staff. All very friendly and the service is fast. You order and have your food in under 5 minutes, even on the busiest day. They keep the line moving, all while being very friendly and courteous. Lastly, the bread. Actually fresh, not just called fresh. Only minus is the mushrooms are canned and a bit mushy, but it’s kind of expected given the nature of the business. That’s it. All in all a fantastic business. Worth the trip
Holly R.
Place rating: 1 Toronto, Canada
The staff here has been getting progressively more dire the last few times I’ve been here. Honestly if I did this at work I would have been fired the first week. I have been going to this location for almost 3 years now for its convenience and closeness, but the service is getting worse and worse. They usually only acknowledge you in order to take your order, don’t smile and may or may not actually listen to what you are asking for. Service can be slow for such an unbusy restaurant. And today my change was placed on the counter almost behind the register instead of in my hand? I was not even offered a receipt and the employee who took my change left after placing the coins there. I always present the customer with their receipt and change into their hand, it’s common courtesy that these employees cannot seem to grasp. The subway across the street is more expensive and less tasty but more worth it cause the employees are generally pretty chipper.
Mark G.
Place rating: 2 Montreal, Canada
Never seen staff care less about their jobs or customers. Weird. Food is alright. I just hate when businesses charge me tax and then cancel the transaction once I pay, so that they don’t record it. Complete bullshit, and it’s disrespectful. Seems to be an epidemic in Toronto. I am committed to finding(and supporting) honest businesses, so I won’t be back here.
Vivek S.
Place rating: 3 Oakland, CA
I don’t mean to sound unpatriotic, really. And I wouldn’t even call myself an enthusiast of that *other* place. But Mr. Sub is gangly and weird and unmistakably Canadian. You almost want to apologise with every bite. Mr. Submarine is the creation of a pair of Yorkville hippies around the centennial. I’ll spare you the back story, but I’m sure it involves bellbottoms, and Trudeaumania, and weed. Some forty years later, Mr. Sub is still at it: making creepy breads in «small» and«large» and shredding lettuce so thin, it could work in Milan. Anyway: my sandwich guru(or whatever) does get points for reaching to the fridge to get a cold beverage. That’s a nice touch. Obligatory Title Pun: Going DOWN. Menu Readability: Blah. Need to mention: The sandwiches here are OK. What this place teaches me about myself: I’ll do anything for an FTR.