Omi Sushi

Super annoyed. Be aware. Online menu prices and actual prices in store are VERY DIFFERENT. I get that I should have double checked when I placed my order, but the party tray I ordered had 20 dollar difference. 20 DOLLARS! Also, place your orders early. Was told it would take 30 min but it took 50min. Sushi is nothing special. Won’t be coming here again. The restaurant should update their prices online!

I’m unimpressed. My folks and I went to this location on Friday night, November 20, 2015, and ordered 3 dishes: Vegetable Red Curry, Vegetarian Sushi Platter, & Vegetarian Sushi Pizza.
*The curry arrived first, followed by the platter, then the pizza; the gap between service was so long that the curry was finished and the plate ready for collection before the sushi dishes were served. None was particularly flavourful.
*The music from the adjacent Jamaican restaurant (Spice It Up) was so loud that I could hear it through the (closed) windows.
*We had to ask the waitress twice for water.
As with previous occasions when I have visited, on this occasion the restaurant was not busy. After this experience, I know why that’s the case.

I have been to Omi Sushi many times. It is a great price for all you can eat. The waitresses are friendly once you get talking to them. Very good tasting food my favorites are the salmon roses the crunchy spicy salmon rolls the salmon sushi and the eel sushi.

Save Your Money — go somewhere else!
Tried this place a couple days ago and the whole experience was very disappointing.
–Service– terrible (the place was empty but the service was slow & the waitress was very grumpy and rude and kept getting the order wrong and just bringing random items which we did not order)
–Food– not fresh at all, fish had a fishy fishy stale taste and rice was hard and tasted stale. The tempura had this weird grease after taste. The spicy tuna roll did not taste good at all, it was like mushed together tuna with spicy sauce on potato chips… the whole thing together didn’t go well and it had a weird after taste. The tea was warm, we asked the served so many times for hot tea and she kept bringing warm/​cold tea. Also the miso soup tasted like warm water (def lacking in taste)
–Overall very disappointing experience… and I def will not be returning!

This sushi restaurant is horrible, the rice was stiff, fish is not fresh as it supposed to be, and customer service is very bad… very disappointed

Sushi was decent… the company we were with made it just that much better. Was fed a lot and full.
Skip the fried bananas. tasted like bananas in tempura batter. Slip the spring rolls and dumplings. The Korean short ribs were spongy and difficult to chew.
The sever (one of them) seem to be always grumpy. Gave us the bill before our last order and before us asking and looked annoyed when we said we were still waiting. I guess when we ordered desert that’s the clue…
Anyways will go back but actually to try the Jamaican restaurant closed by (they were bbqing the her chicken out in the parking lot).

I’ve been to Omi Sushi one before with my brother when it first opened so when it came to choosing a decent AYCE (all you can eat) in the area, it was definitely one of the options. Sushi is my favourite food so I get quite critical about how a restaurant creates their maki rolls, handrolls, sashimi, and sushi. Having tried this restaurant once before, I was hoping that the second experience would not disappoint.
My boyfriend and I wanted in at about 11:45am for lunch. It was completely empty with only a waitress and sushi chef talking behind the counter. We were quickly greeted and sat down in a booth that seemed way too spacious. The seats were fairly comfy and also the décor of the restaurant worked as it was a very neutral colour scheme with minimalistic decorations.
We quickly scanned the menu looking for anything delicious and we ordered our first round of food. The waitress was quick to take our order sheet and brought us over tea and water. My boyfriend ordered miso soup, tom yum soup, chicken teriyaki, 2 types of beef udon. I ordered the seaweed salad, teriyaki calamari, fried calamari, salmon rose sushi, salmon sushi, crunchy salmon roll (…I just really like salmon, okay?) and the banana shrimp roll.
The soup and salad were quick to come, along with something unexpected. The soy sauce was brought out in a broken sugar container with plastic wrap covering the top. It was difficult to pour as the vessel split over the sides. Not exactly the best container to put soy sauce in but I’m not here to review their soy sauce dispenser. I digress.
The seaweed salad was cold so it was probably just taken out of the fridge, it tasted like any other pre-​made pre-​store bought seaweed. Nothing special.
The Calamari was the next to come out. The teriyaki calamari was quite a small portion and they might have over done it with sesame seeds. Overall it was lackluster, seems as though they just boiled frozen calamari and poured salty teriyaki sauce over it. The fried calamari was no different, it had the same chewiness except it was drenched in fried tempura batter that made it super greasy and heavy to eat.
I really wanted to love this place, I honestly did. The only thing that could salvage this would be the sushi itself. Luckily it was the next thing to come out. The crunchy spicy salmon rolls were decently sized, they were cut a bit uneven but it wasn’t over packed with rice. I enjoyed the balance of the spiciness and it was nice that it didn’t over power the salmon taste. However, the crunchy pieces were more soggy than anything, adding no taste nor texture to the rolls.
The salmon sushi was disappointing. It took two pieces of salmon for them to cover one piece of rice. The fish didn’t seem very fresh but that’s what I kinda expected going into an AYCE place like this. The salmon rose sushi had a dollop of something unrecognizable on top, turns out the sushi chef decided to blend the tobiko with the Japanese mayo, creating this strange pink sauce. It was way too overpowering and I had to wipe nearly all of it off before I could eat it. The banana shrimp roll was alright, I enjoyed the contrast of the sweet and savory but it’s not something I would order again.
The off-​putting-​ness of the sushi made me decide that I would not order anymore sushi for round 2. Instead, I opted for some of the other tempura, shrimp and eggplant to be more specific and some shrimp chips. I normally don’t order shrimp tempura at places like this because I know they heavily batter it up which makes it really filling but I wanted to give this a try. When the dish came, it was exactly what I had expected, a overly greasy and heavily battered piece of shrimp. I had to tear off the tempura bits before I could eat it. The eggplant turned out to be really soggy, as if they had forgotten to dry the eggplant before battering it and frying it. The shrimp chips tasted of used oil and was one of the biggest regrets of the overall order.
I was ready to just order ice cream and get on with it. So we took a look at their dessert menu, I got a scoop of strawberry ice cream and a scoop of mango with a fried banana. The ice cream was okay, again, nothing special. The fried banana was pretty meh too.
So my second trip to this place was a pretty big disappointment. I’m starting to wonder if places are giving up on quality and creativeness and going straight for whatever makes them the most money. Then again, that’s what these restaurants are all about right? A gouge out of our wallets and a belly full of grease.

I read the reviews here before I tried this place. Basically, I understood that I would be gerttig terrible service, which isn’t too bad at an all uu can eat sushi place because you don’t spend a lot of time placing an order with a server. That being said, let’s continue.
The sushi here is not amazing. In comparison to every other place I’ve been to, this place is terrible.
I was greeted when I walked in by the chef, although I did not know at the time that he was the chef. I waited for five minutes for a menu, wondering why the man who greeted me wasn’t bringing me a menu. A lady came out and I got the ordering paper and a pencil. I put in an order.
Before I keep going, I am going to mention that my boyfriend and I were the only two in the restaurant.
We waited for fifteen minutes before they brought over two hand rolls and sashimi. We finished that, waited another ten minutes for some more food, finished that, and then waited about twenty minutes for the rest of our order. It took long because they had a walk in take out order. As there is only one chef, he had to make the take out. Honestly, that wouldn’t even be bad to us if the service was quick and the food was good.
That being said, the tempura flakes in the sushi were stale. The hand rolls were so full of rice that I had to take rice out of it. When I read over the ordering sheet, I wasn’t even aware they had hand rolls.
At this point, the take out had been finished, they handed us some more sushi, then gave us another ordering paper. We hadn’t even received half of our first order. We placed a second order. Again, we’re getting stale tempura flakes. The «spicy salmon tuna» is served on stale shrimp crackers with stale tenpure flakes, and barely and of the meat, and we didn’t even get the spicy salmon sashimi we ordered. I ordered an octopus ball, which was a ball of rice deep fried with the tiniest piece of octopus in the center. The worst part was how awful it tasted. My boyfriend went to the bathroom while I tried it, and I squashed his into a napkin to spare him from eating it.
We got ice cream. My ice cream was freezer burned. My boyfriend got the strawberry ice cream, which had so much frozen strawberry jam on the bottom that it became sickening after. We paid then, and left, vowing never to go back.

I have never posted a review on Unilocal before, but I felt that this place really hits below expectations, which isn’t fun for anyone.
I have come here routinely with friends for Lunch AYCE ever since they opened and the food was never really amazing, just mediocre. It seems to have gone down the drain since then, along with their service.
I wish I could take off another star for poor service. Every time I have come here, service has never been phenomenal, but the last time I went, it was really really bad. The waitress (if I can even call her that) seemed to be annoyed from the second me and my friends sat down, thrusting menus at us and then subsequently ignoring us for 20 minutes.
Every time she brought our food around, she wouldn’t bother to set it down and clear the table. In the end, my friends and I had to clear the tables ourselves, piling up our plates in the corner so that we could make space for the food that was arriving. At one point, instead of making space for a plate, the waitress just put the plate of hot food in my friend’s lap! I was outraged and shocked that she would treat paying customers like this — and recurring customers at that.
She wouldn’t come over when we waved her down, she would only take a plate or two after we cajoled her into clearing the table for us, she smirked at us when we asked for the fees for taking home sushi ($ 1 a piece, by the way. Beware because they don’t tell you the price beforehand, not that I’m recommending this place to anyone) and was just downright rude. It wasn’t just our table, I noticed — she would disappear into the kitchen for long periods of time, while other tables would look around and wonder what was going on.
On top of that, the food isn’t that great. I’ve tried better sushi at Pacific Mall, believe it or not. You can tell the fish isn’t fresh and all the tempura we ordered was dripping in grease. Mango rolls used to be a favourite of mine until I ordered it here. Mango rolls at this place equate to a slab of rice with a mash of mango and fish placed on top, sloppily held together by a string of seaweed. Not just unappetizing to the eyes.
I’ve tried the sushi, sashimi, greasy tempura, soups, side dishes right down to the sushi pizzas, chicken wings and fries, and I can easily say the one consistently good thing here is the canned soda.
It wasn’t just AYCE, turns out. A friend of ours came in repeatedly while we were eating lunch and we noticed her enough times to ask what was going on. Apparently she had ordered take-​out, but the restaurant repeatedly got her order wrong and threw random substitutes in her order instead.
TLDR; Bad customer service paired with less-​than-​mediocre food doesn’t make up for the slightly lower prices. Grab a buck or two more and take a drive over to Makimono’s for better food and better customer service.

the worst sashimi ever had in Toronto, so unfresh, rolls r just ok, they use sauce and seasonings to cover the bad texture of the ingredients

UPDATE:
I’ve lowered my score for 4 stars to 1. The reason for this is because they now refuse to serve me anymore for pretty much no reason at all.
I asked for the bill after I was finished eating and the waitress (who I also assume is the manager or owner since I saw her dealing with a health inspector recently) just said to me whilst I was paying that they will no longer be serving me.
I’ve been a loyal customer since I discovered them a couple months ago and I enjoyed my time there, but refusing to serve a loyal customer is just not good business. I’ll probably order delivery from here if I feel like it, but I guess I’ll have to explore other nearby options.
Again, great food, but horrible service. The manager is completely inhospitable. The one waitress who’s actually nice only works on weekends or something, so if you’d like to go and get decent service, go then. They should be ashamed of themselves.
If you’re looking for AYCE sushi, you can go here but just keep in mind that the only real bonus here is the $ 13 AYCE. Most other AYCE ask for $ 15, but if that means you get better service, I’d go there instead. It’s only $ 2 anyways.
ORIGINAL REVIEW:
I basically go here on a weekly basis because of the $ 13 all you can eat and because its about 5 minutes away from home and I pass it every day when I’m going to college.
The food tastes awesome. I usually get some California rolls, Alaskan rolls, Rainbow rolls, tobiko rolls and some salmon and red snapper sushi.
My main complaints with the place lies with the service.
From what I can tell, there are only ever 3 waitresses (usually 2 on weekdays). Two of the waitresses come across as very rude some times. There’s another waitress that always greets you with a smile and always makes sure everything is okay, but the other two really act as though they could care less.
The food can sometimes take very long to come, usually when its your second order. This problem probably stems from the fact that there’s only one chef. They should really try hiring another to speed things up.
So to sum up:
PROS = $ 13 all you can eat on weekdays (!), great tasting food, not usually crowded, close by, does delivery.
CONS = Two inhospitable waitresses, one chef, sometimes there are long wait times.

This is my family’s favorite. Best sushi in Scarborough. Really good and fresh. Service is sometimes slow

Their food is pretty good and gets you full for not a lot of money. But one thing that really pisses me off is that they take FOREVER to prepare the food, one day me and my friend went there for dinner and the waitress took our order and this big family came in sat down and she took their order and it made me soo mad when they got their food before us and we came in way before they did and we ordered less than them. I think that was extremely rude ! so yeah service is shitty.

The price is good for AYCE, compared to AYCE sushi places downtown. Atmosphere and décor was nicer than I was expecting.
The menu was extensive and provided many options. We requested salmon maki, which wasn’t listed on the menu, and they were able to make it for us. We ordered mostly salmon, cucumber and tuna sushi, tempera, teriyaki chicken and hashbrowns. Everything I tried was good, no complaints! Service was quick and staff were pleasant.
I would definitely go back to Omi Sushi again.

Only the quality of the sushi and a couple of other dishes (such as the shrimp tempura) keeps it from one star. Overpriced compared to other AYCEs, plus there are other financial caveats:
— Sign indicates «Grand opening 10% off» and nothing else, but was told this only applies to take-​out
— There’s a 10% service surcharge applied to your bill that is mentioned nowhere (neither on the menu or signage.)
— Lunch price is $ 14.95 on the weekends, which is at the highest end for AYCE and the food does not reflect this.
— Service was slow and waitresses seemed more interested in gabbing with each other than serving, even with hardly any customers
The sushi was good… the fish was very fresh and was well-​presented. But the miso soup was about the worst I’ve ever had, like flavourless warm water with flour in it, the green tea tasted weird like it was made with grass, the fried bananas were actually made with unripe/​green bananas.
I’ve had way better for $ 11.99 at other AYCEs in the GTA, and without feeling swindled. Won’t be returning.

Summary = food is good, décor not so much, not overly busy, only order the AYCE menu, very fast to receive food
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Have visited this place twice since it opened and would definitely come back again. as my summary says, only choose the AYCE as it is the best deal and you do not have to to worry if the kitchen ‘misses’ a dish or you think the place size is too small, as you just order again!
Staff is quick and efficient, however they take your order at the table manually themselves. I find at these AYCE it is better for them to give you a list and you check off what you want instead (like Makimono). That is probably what I would change about this place.
Don’t come here for the décor or ambience. Come here for the sashimi (medium to large slices and not paper thin like other places), the rolls are decent and the grilled items are good too.
Selection is not as large as Makimono or others, however there is no rush here and I do not think it ever fills up the whole dining room, and you can bring your kids or larger groups without worry like other places.
There is enough people for the food to turnover and overall was a decent experience, worth returning, just don’t expect more than that.

Horrible service!!! Never again! I hate this place it took them literally 15 minutes to bring us our first glass of water and the waitress forgot to place our first order so after 45 minutes of waiting we decided to leave… it was RIDICULOUS!