Pet Valu

Very nice pet store with good selection and friendly staff. My girlfriend and I come here quite regularly for both cat and dog food. Very friendly staff and the prices are competitive with most other stores we have visited.

Clean… well organized and very knowledgeable staff! They have a new location next door in the Galleria Mall and it has a great dog wash as well… Although my dog is terrified to get into it… it’s set up so beautifully… fluffy white towels, brushes and treats for the dogs (or cats)…
The staff is so patient in answering my questions and helping me make well informed decisions…
I would give it 5 stars but they didn’t carry a certain product I use daily so I have to get it elsewhere…

Lots of toys and supplies, but they don’t sell ANY of the approved dog foods for my Cushing’s pup. No foods with Canadian ingredients, with Canadian manufacturers. No Acana or Orijen! Only crappy brands.

This location has moved — but is still at the Galleria. The new location is bigger and very nicely renovated. They even have a dog washing station. It’s very nice and the staff are super.

Have just started volunteering with Toronto Cat Rescue, but it’s not a new place to me.
I’ve lived about two blocks over for almost four years and have almost always come here to buy supplies for my furkids.
I foster dogs as well and usually bring them here to get a bone and the staff always fawn all over them. You can tell they’re true animal lovers and they know their stuff too!

Pet Value in the Galleria Mall is one of the few saving graves that keeps that mall alive. The people who work there are some of the most genuine animal lovers you can find. Each and every employee is bashful anytime you walk in with your pet, and shower it with treats and pets.
They also do a lot for the Toronto Cat Rescue including having Adopt a Cat days, and countless fundraisers where the proceeds from purchasing items in the store go directly to Toronto Cat Rescue.
They also are very qualified at what they do. I have reached out for their advice on many matters from food, to bedding, to what to do to prevent chewing.
Shortly after our oldest cat died suddenly due to liver failure, we were inside Pet Value to get some food for our dog. Next to the counter they always have kittens up for adoption, and that’s when we met our new kitten Roxy.
During the adoption process they were extremely helpful, and grateful that we were helping out Toronto’s cat population.
As for prices, they are a little steeper than I could find say at Walmart, but the service is above top-​notch so I have no problem paying a little more to ensure they stay in the neighborhood for years to come.
The bones they sell in the red wrappers next to the counter are my dog’s favorite. He is remiss if I don’t grab him a new one every 2 weeks.
Best of all they have their own resident cat, Essie who is the sweetest cat I have ever met. Even after I accidently stepped on her tail once, she always makes a point of coming to greet me. Maybe its because I pick her up for cat scratches.

A pretty young girl helped us pick out supplies for our foster kitty. She was helpful but not knowledgeable in the least. She didn’t know about any of the products, how they worked, how they compared to each other, etc. I was surprised by this seeing as the store has an extremely limited selection. They only had one kind of carrier in each size, maybe three kinds of cat scratchers and a small wall of toys.
Prices were fair — I was told by my Cat Lady friend.

I’ll keep my Unilocal short and sweet. All the folks who work here are gems. Super knowledgeable and kind. They have cats for adoption through the Toronto Cat Rescue and they have their own resident cat, Essie. She’s the sweetest.
This place is well organized, well stocked and clean. If you bring your dog, they’ll be sure to give it some love and a treat. Can’t go wrong with this Pet Valu.

Shares the title of Jewel of the Galleria Mall with the LCBO. I really like this Pet Valu, the service is always so friendly, and they have cute adoptable kitties from Toronto Cat Rescue that I like to oggle. Well stocked with everything you need for your pet.

Popped in to pick up some pine-​pellet cat litter this morning. This Pet Valu is well stocked, well priced, and well organised. I was impressed with how clean the shop was — no trace of that pet store smell that permeates many small outfits. Said smell isn’t a dealbreaker for me or anything, but it’s nice when it’s absent!
Anyway, the two ladies I met there were very friendly, polite, and had my litter ready, waiting, and labelled with my name (ya, I call ahead for such things). It’s great when retailers can make a connection in a few minutes and establish that return customer vibe, and that’s certainly what these two did for me.
Of note, given that they adopt out cats (yay!), there were at least two in store that I spotted — that means there are probably more hiding out amongst the foodstuffs and whatnot. If you’ve bad cat allergies, be forewarned!
Finally, the particular litter I purchased is one I highly recommend: 100% pure pine pellets. This isn’t the clumping pine stuff, which I hate because it sticks to cat paws and tracks everywhere. The pellets bond with the ammonia in cat urine, completely eliminating the smell, and then crumble into sawdust. When our cats pee all we smell is pine! It’s a cinch to clean and, if you do it right (sift the pine shavings into a bag, put pellets back into litter box) it will last a very, very long time.
30lbs bag of Enviro-​Litter ($ 13.99) lasts us months, and we have two kitties. How’s that for «valu»? If you’re still using that garbage clay stuff, stop. Now. You’ll be doing your cat (s), wallet, nose, floors, and the environment a huge favour!

Despite being located at the Galleria, this is a good store to shop at for your companion animals’ wants and needs. They’ve got a huge selection of quality foods, the brands that you can’t get in the grocery stores, plus toys and accessories.
I buy Wellness and B.G. (Before Grain) wet and dry foods and Swheat Scoop cat litter (my cats are repulsed by the smell of pine). I find their prices are better than the Global Pet Foods on Dupont and the staff are about 1000x friendly than that GPF too.
This Pet Valu works with Toronto Cat Rescue to adopt out cats and kittens in need of a loving forever home. If you’re looking to adopt a cat, this is a great place to meet adoptable cats. You can check out adoptable kitties on the TCR website in advance:
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Remember black cats are the least adopted because people discriminate against them BUT they are just as sweet and loveable as any other animal. Don’t be a pet racist and consider giving a black cat a forever home.