Pizzaiolo

I have a permanent grudge against this location and refuse to go to it. I once made a huge order for a party that totalled $ 117 excluding tip. Upon payment, the delivery person mistyped it as $ 171, and I stupidly rang it through without double checking and then did a percentage based tip. Mistake on my part, and as soon as I noticed (about 5 minutes after paying) I walked to the location and tried to resolve this error.
The manager refused to believe my story (even though I had the receipt in my hands) and said that I must’ve been wrong, that when I ordered everything online that I definitely ordered XL pizzas instead of L pizzas. I brought up my original email confirmation that said my total was $ 117 with L pizzas and he doubled down and said that when he called to confirm the order that morning, I had changed my mind (???) and wanted to upgrade the sizes of everything. I said fine, if he was so sure that I was the one that changed the order, to show me the total if everything in my order had been upgraded. He did it on the cash register, saw the total (which was well under $ 171 still) and still tried to argue that this was somehow all my fault.
What was a simple typing error that could’ve been easily reversed he turned into a 20-​minute long screaming and huffing match. I’ve never felt that disrespected by a service provider before. After much badgering, he still didn’t admit fault but said he’d give me a $ 20 gift card to go away, basically. As another reviewer has said, they’re actually so rude that you feel offended, and I’m a pretty chill person. The pizza is tasty, but not worth it.

Pizza is good but the service is horrible. I mean you actually feel offended it is that rude. I came here a year ago, the manager was rude then so I didn’t return. After a year went back for a slice and yeah its the same rude service. Never again.

The pizza doesn’t taste bad. It’s expensive for a slice. The reason I wouldn’t go back is because the older man that takes the cash is rude. He makes you feel like you’re an inconvenience.

A few weeks ago: I ordered a large pizza, Meat-​lover, online with slight modification in the ingredients (Italian spicy sausage, regular sausage, pepperoni, and bacon). I arrived at the establishment, the pizza was ready. I checked the pizza to see whether I have the right pizza, to my surprise, I only saw two toppings on it: pepperoni and regular sausage. I told that to who I think is the franchize owner, the older Italian looking guy. Not only he didn’t apologize for not having fulfilled his end of the transaction, he argued that I should pay for the 3-​topping pizza. The reason being the Spicy Italian Sausage and Regular Sausage are the same (the exact line of his argument: they all look the same). No they don’t: the Italian sausage looks thinner and longer whereas the regular sausage are the round ones (at least for the ones they use). I didn’t see the point in arguing and just paid for my «3-​toppings» pizza and went on my way, vowing never to go back again.

Complete disorganization behind the counter. I ordered the pepperoni slice and waited in line to pay. Once i paid, i had to stand off to the side and wait for them to take my slice out of the oven. When it finally came out the guy called out the pepperoni slice and i went to grab it, but he gave it to the woman paying who grabbed it before i could say anything and then the cashier looked up at me and asked me what slice i got. I told him Peppeoni, and he rung it into the cash register. I had to tell him that i had already paid and he had rung me thru about 2 minutes ago and the previous lady pretty much took my slice. After way too much time and hassle, i finally got my slice. I like the brand, but i will hesitate to visit this location again. This place needs much better management.

I was really happy with my experience going here the other day. There was a lot of selection of slices and they do warm it up before they give it to you. With a pop it comes to $ 6. It does get quite busy but that only means there is a good turnover on the pizzas they have previously prepared.
The pizza slices are decent sized, thin and crispy. Their large pizza is fairly expensive though — equivalent in price to 4 slices of pizza I believe. HSBC is across the street in case you want to give directions to your friends.

Will never go back. Rude service and only had 4 pizzas left to choose from. Felt like I was in line for food at a prison the way they were speaking to their customers.

Nazi Server won’t let you sit and eat ten minutes before closing. Why?
Listen, I’m a big guy and I can eat one scrawny slice in five flat. I don’t linger. Telling me I can’t stay when the big hand on the clock says the place is open for ten minutes is ludicrous. Saying this rudely without reason. And I’d already paid. And the pizza definitely wasn’t good enough to be worth coming back, making this definitely the worst Pizzaiolo in Toronto for service if not for food as well.
So let’s forget this little sociopathic wannabe-​dictator, and give this location a pass because it doesn’t deserve our business.

I I believe this branch opened just recently in August 2011. Similar to other Pizzaiolo, it has the variety of pizzas ready to go, I usually get the margharita which is quite good and they always warm it up for you. The typical combo is a slice and a pizza for $ 5 if I’m not mistaken.
It has a fair amount of seating and people usually eat quick so there’s not much waiting.
I don’t have any complaints but it’s not Terroni/​Buca pizza so it gets a 3 star A-​ok.
Also there’s a Goodlife and Moores in the same building if you needed to visit these 2 establishments as well.