Went to their Yorkville location and had an amazing facial. Saran and Sam were knowledgable, polite and attentive. Sarah had magic in her hands when it comes to face massage. She even gave me a little back and arm massage which was heavenly. I was experiencing acne for the past 6 months and this facial definitely help me with it. My face is starting to finally clear up and I can see an even skin tone throughout my face. Thank you Anna(from Pure+Simple) for recommending me this place. Loved every bit of pampering!
Carmen W.
Place rating: 5 Toronto, Canada
This is by far the best place I’ve ever been for facials. I was recommended by a friend who I have known for a while who’s skin has also improved significantly. Prior to booking my first facial, someone called me to discuss my skin type and suggested that I come in for an assessment to decide a suitable facial. We soon decided a Super Hydrating facial was appropriate as I live in a condo and the air is very dry. After my first facial, my skin was glowing and I purchased a 5 pack. This is nice because you can try different facials in the same price range. I’ve also tried to Urban Renewal facial — I do wish the massage had a bit more pressure, but I suppose it’s meant to be a relaxing massage. I find the aestheticians to be very knowledgeable and recommend appropriate products sold at Pure & Simple, but never pressured me to buy anything. In fact, they would even offer samples of products. Bonus points for always asking whether I wanted any tea or water before and after my treatment.
Mary-Claire W.
Place rating: 5 Toronto, Canada
We bought my mother in law a gift card for a facial for Christmas and she had a fantastic treatment. I went with her and the staff were so kind and lovely. Her practitioner was fantastic, she just loved the whole thing! I especially loved that they didn’t try to sell us a bunch of products afterward, even though they are all very reasonably priced and I would totally try them. We will definitely return to this Pure + Simple! Thanks so much.
Hazel P.
Place rating: 5 North York, Canada
Still loving this location. I had another facial here. Isabella is the best esthetician I’ve encountered so far. Plus she’s a makeup artist so we get to chat about products & makeup to our hearts content. She’s also made good recommendations for products for my skin that are available at the store. For those new to Pure + Simple this location is also a wellness centre. They have a nutritionist, naturopathic doctor & acupunturist at this location. Check out their website for more details. They have bathrooms on every floor equipped with clean combs & even hair ties. They use hand towels that are washable. I just love this place.
Christopher Z.
Place rating: 5 Toronto, Canada
Facials are one of those rare experiences where if you get it once, you tend to become hooked and want to come back time and time again(as long as you can afford it). As a guy, it can be intimidating to go to facial spas with a predominantly female clientele, but once you get over the initial nerves it’s perfectly fine. Literally no one cares. I’ve been getting facials on a monthly basis from Pure and Simple for about two years now, and I’ve never considered switching. They are the real deal when it comes to facials. I’ve gone to many places where the quality of aestheticians vary drastically, but the aestheticians here are all fairly consistent — now that’s not to say that I don’t have my personal favourite(Isabella), but I’ve gotten facials from multiple people here and they’ve all been great. My biggest pet peeve when it comes to facials is when you’re just left there lying on the bed. A LOT of other facial places just leave you lying there waiting for your face to steam, or masks to dry, and I find that lazy. You’re paying $ 100/hour, the aestheticians should always be doing something — whether it be massaging your head, or rubbing your arms, or moisturizing your feet. If all they do is wash my face and put on creams, then I can do that myself. I think of facials like a massage therapy session — it’s meant to be good for your skin, but it should also be a time to get pampered and feel relaxed. This is where Pure and Simple absolutely excels. When my face is getting steamed, I’m still receiving attention and really getting my money’s worth. The only time they do leave the room is to grab fresh water, and that’s only for about 5 minutes or so near the end of the session. The aestheticians here put in a lot more effort than your average spa, and they really do care about helping you get the perfect skin. Now like almost all the other spas, they do recommend products in the end but there is no pressure in buying them — just tell them you’ve got enough stuff to use at home. You can even ask for samples if you’re not sure. I’ve actually bought some products from them and have been generally satisfied — although some stuff is a bit on the pricier side. The price of the facials themselves are slightly cheaper than what I’ve seen and yet the quality of their facials are top-notch. I would recommend going for the monthly specials — they’re usually discounted quite generously and you can get the more premium treatment at the cost close to their regular facial. You don’t really have to be concerned about which facial to get for your particular skin — it’s all generally the same procedures and the aestheticians cater the products to your skin type anyway. For anyone who’s concerned about getting a facial for the first time — just do it, and I highly recommend getting it from Pure + Simple. Some people get a bit red or break out after a facial, but that only lasts for a day or two and you’ll be glowing for the rest of the week. Good skincare really is dependent on your daily routine, but it’s nice to have an extra helping hand. The extractions can hurt, but you notice a huge difference after them, so just bear with it. Every time I’ve come to the spa, I’ve always been the only guy there(unless I bring one of my friends), so hopefully a new trend will begin for guys to also start investing into skincare. With the amount of time and effort we invest into the gym, it only makes sense for our skin to be equally healthy and aesthetically pleasing.
Liz O.
Place rating: 5 Toronto, Canada
I had my first facial here — I believe my esthetician’s name was Lindsay. I decided to go because I have been struggling with adult acne(mostly cystic on the chin) for a bit now, and because I recently had my makeup trial for my wedding and the makeup artist recommended I do a facial for some dryness(caused by the acne medication). I was a bit wary of having a facial because I have had two before elsewhere, and left both with extremely red skin that turned into breakouts the following day. However, Pure + Simple had great reviews and seemed to take a more natural approach, so I decided to try it out. Lindsay was great. Not only was she very kind and knowledgeable, but she also answered my questions and made some recommendations without pushing products. In the past I have had to hide at home for a day or two following extractions, which leave my skin very red. As Lindsay performed her extractions, I was afraid I would have the same result. However, I looked in the mirror at the end of my appointment, and to my pleasant surprise, my pores were clear but had no indication of any redness! I’m interested in trying out their skin care products, but I may look for cheaper alternatives with the same ingredients first. I will definitely be back for another facial.
Elle S.
Place rating: 5 Toronto, Canada
This was the most amazing spa experience, it was beyond bliss. The moment I entered, someone greeted me and brought me a tea. My facial was with Shari, and words cannot express just how heavenly the entire treatment was. It was not like any other facial I have had before, her touch was soothing, and all the products smelled divine. My skin never looked so good. My only caution, be prepared to treat yourself to some of the amazing products. I cannot wait to go back.
Hazel P.
Place rating: 5 North York, Canada
This is not only a natural beauty store & spa but also a wellness centre. They have a nutritionist & acupunturist at this location. Plus there are haircare products you can get here that aren’t available at the other stores. The décor is light, airy and modern. I had the super hydrating facial here with Isabella as my esthetician and she’s very talented. Her skincare advice was spot on as well. I will definitely coming back to this location to book another facial with Isabella in the future.
Mikayla C.
Place rating: 5 Toronto, Canada
First off I ADORE this place. Really. My experience was borderline life-changing. So prepare for a little gushing. I came in after experiencing a traumatic stress related eczema breakout all over my face and neck. My breakout was so severe and painful my doctor initially thought it was shingles! After a few weeks of antibiotic meds doing nothing I decided to take a chance and get a facial, hoping for some mild relief. I picked Pure+Simple on a whim, the prices seemed reasonable and I like their product lines. I came in for a consultation to see which treatment would work best for me. We settled on the Rosacea Care facial with LED light treatments to help with my pigmentation and scarring. After my first treatment I was hooked. My inflammation was gone within a few days and my skin texture improved dramatically within a week. I went back a month later and purchased a package of treatments and now try to go once an month to maintain and deal with some of my pigmentation and dry patches. I’ve seen such a massive improvement in the quality of my skin that I now no longer have to use my horrible petroleum based eczema medication(which I’ve been using for over TEN years). I have primarily seen Shari and can’t recommend her highly enough she’s a miracle worker. Every time I leave I am insanely glowing and relaxed. She has the most lovely calming energy and is so knowledgeable. I also really appreciate that they don’t carry just one line of products and try to shove a whole new skincare routine on you(unlike some places *cough* Ritz Carlton *cough*). Although, I usually leave with a much lighter wallet and an armful of goodies anyway because they carry the BEST lines. So long story short, go there! If you’ve never had a proper facial before, DOIT. TRUST.