Purolator

Do not do business here! Let’s see:
1) The woman at the store was rude to me.
2) The delivery person failed to deliver the package and gave no reason why.
3) The representative did not refund my money even though they had failed to deliver the package and he was very rude and sarcastic to me over the phone.
I will never use Purolator again, and I strongly suggest you don’t either.

Use UPS or FedEx, save yourself the stres

I get a lot of items delivered through Purolator and I pick them up from this location. I have found every experience with them to be pleasant. Service is quick and the staff is always friendly. I also like that they call me when my item has arrived.

GAAAAAA! They frustrate me so much.
And I have no control over this because the item is getting shipped to me by the vendor via Purolator. I know if I went with regular Canada Post mail, I would have the item in my hands faster. Why? Because Canada Post delivery agents, will actually put a Delivery Notice on your door/​apartment for pick up and the location they leave it at, is in most cases walkable from your doorstep.
What does Purolator do??? Firstly, if you live in an apartment, they do not leave a Delivery Notice, and instead, possibly show up (you don’t know) and then call you about 4 days later to say that they tried to deliver it.
I live around Bloor and Yonge, and they have now sent my package to the closest depot at Bloor and KIPLING?! How do you expect me to get there?
Is it really worth it, to take up the time of a customer service rep, and a driver to re-​deliver packages upon request like this? I feel like I could ask them multiple times to redeliver and maybe one of these times it will actually be in my hands.
I question if the driver actually came and tried to deliver the item. There is someone always home during the day, but I have not gotten a call about that.
At least with Canada Post, although slower, I think it would actually get into my hands quicker.

Over $ 300 to have an envelope delivered same day from Toronto to London, ON?
What a rip off…

Affordable, reliable Canadian-​owned private courier provides next day and ground service for those shipping documents or parcels to anywhere in Canada, the U.S., or internationally. I’ve used their services several times in the past, and they have done a great job transporting my items to the U.S. via ground service within 2 – 3 days (compared to more than a week with Canada Post; ironically, Canada Post owns a major percentage of this company). Services to the U.S. are handled by UPS once the parcel enters the U.S. Great customer service helps makes this downtown location my preferred courier when sending large parcels to the U.S. via ground service.