Serenity Nail and Spa

I have been coming to this salon for 5 years.
Whenever I try a new place downtown closer to where I now live — I regret it because NO ONE does my BIO GEL NAILS the way this place does!
Sam was always my go-​to girl, but she left a coupe of years ago and now Lena is my girl. She is incredible and I recommend everyone to ask for her if you want perfect gel nails.
This place is clean, it’s serene, and has a calming, quiet environment. I’ve gone to other popular salons downtown like, Urban Nails, Yeti, Beautyline, etc but they are so chaotic and the opposite of a spa-​like ambiance.
They are very detailed.
— First you get a gentle manicure to clean your cuticles (I ask for this to be done BEFORE the gel applications. To each their own)
— They clean your nail and polish it.
— After EVERY coating they file to even it out.
— I love that they file down the part near your cuticle so that you don’t get a lump there when the nails grow out.
— They apply the glue to the tips and not your nail (this is IMPORTANT! trust me) and they cut it with a proper cutter, not SCISSORS!
— I get french, and they apply this before the final coat with so much precision. Then it all gets filed again to make it even and apply the final coat.
End result is a beautifully, even layered and STRONG nail.
Pricing is pretty standard. $ 50 for full set of Bio-​Gels. I get an manicure in there for an additional $ 5. I actually find their pricing better than other places the quality is un equaled.
With all of that hard work, naturally this is about 1 ½ to 1 /​45min in the chair. It might seem like a long time, but it’s because of all the detail that goes into the work that requires a long sit time.
However, my nails will last me a good month and ½ (with care and filing on my part).
I’ve never been able to do that with any other salon.

I love this salon so much much, have been going since they opened. Great service both with wax and nails. Not expensive compared to many others and very few mistakesz

Horrible service. I booked an appointment and when I came in I didn’t get so much as a hi. The first thing that came from one of the estheticians mouth was «pick a colour». Then they left me standing at the front lobby lost and confused. I finally asked where do I sit and one or the girls with her mask still on motions me to one of the chairs. The tub for the pedicure had some stuff in it. The girl didn’t even look twice at me just turned on the tap and threw some blue stuff in there and walked away. This is my first time here and will most definitely be my last. I usually go to Ana’s nail boutique. Ana has great customer service and treats her clients with respective and attentiveness unlike serenity where u feel more like ur on a conveyer belt.

I have been recommended this place by a family friend but never gave it much thought since I went somewhere else to do my nails. Though, it was summer and my friend and I went to this salon to get mani and pedis and I really liked the way they did my nails. I kept coming back and everytime is good! The décor is modern and well decorated, I like their chairs, they are comfortable! The staff are also really nice and do the job quickly, but well.

I have been coming here for a year and I have always encountered friendly staff. The staff works hard at making you comfortable and you’re in and out in a reasonable time. An appointment is recommended and I’ve never had to wait when I arrive. It’s clean and its right at the Jane Subway stop.
The prices for their services are reasonable. I will return again and again!

First time went to Serenity Nail and Spa and I was honestly impressed. Their receptionist and staff is exceptionally friendly and courteous.
I found the quality of my pedicure to be very well as well.
Price is definitely reasonable. Based on my experience and I have been to a lot of nail salon places I would definitely recommend this place.

This place is a popular and busy nail salon
Big selection of colors, both regular and gel polish variety
Nail art technique is great — some of the technicians can draw elaborate and unique designs.
Pre-​booking appointment is strongly recommended — and showing up 5 – 10 min late –the place is always busy and most likely you won’t be seen exactly at the time you booked it for.

Reading the mid-​to-​negative reviews has left me a little baffled…
I’ve been going to this salon for two years, and have since moved across the city and still make the trek back because they do such a good job. Ask for Michelle or Mary. Michelle, in particular, is the best as she takes her time and checks the small details. I have UV Biogels and they last over three weeks. Pedicures can last over two weeks without chipping.
In addition, the salon is very clean, bright, and friendly.

I keep going here thinking that maybe it’ll be better next time, but it never is. It’s location is convenient to me and that’s about it.
I get UV Gel nails done, I’ve had them on for about 2 years. I usually go to Lucy Nails in the Junction but because I work in Bloor West Village, its most convenient. I know what I like done with my nails and because I work with my hands I prefer them to look normal and how I feel comfortable. They’re my hands, I live with them, I want them the way I like them.
Every time I ask for a UV Gel fill, they try and sell me on something different (solar or bio). It seems like none of the girls that I’ve had there know exactly how to do UV Gel. It’s either applied too thick, too thin (so that it chips within 2 days) or its lumpy and uneven.
When they file the old gel off with the Dremel drill, they do not take care to stay away from the skin around the nail and therefore burn that skin. Then when applying the new UV Gel onto the nail, they do not take care to remain on the nail and just slather it on all over.
Because of them filing off the first layer of skin around the nail first, the UV Gel burns and itches when it’s applied unevenly all over the tip of my finger.
Then when the UV Gel dries, they file the tip of the nail. To get to the now dried shut sides of the nail, they split and peel the gel, which once made my finger bleed. Thank god I know how to take care of myself or it would have turned into an infection.
I prefer having rounded nail tips but they don’t seem to understand what that means so I usually end up with some square hybrid that isn’t even filed evenly. By this point I’m past the point of arguing anything else from the very defensive manicurists so I go home and file them to the shape I prefer.
The final coat of clear gel they put on before the colour must be old because it’s always incredibly thick coming out of the bottle. The girl always has to scrape the bottom of the bottle to get whatever is left, it seems. Not only that but as soon as the colour layer goes on, that clear gel coat bubbles underneath. It then has to be removed entirely and either reapplied just peeled off.
The UV dryers that they have are so tiny, they only should fit one hand at a time but they insist on putting both in, one on top of the other. This way it’s nearly impossible not to mistakenly touch a wet nail and have it smudge. I’ve never understood this reasoning. Shouldn’t a manicure facility be equipped with the proper tools?
My patience with the lack of skill at this business has been used up. I’m going to have to find a better place!

I really wanted to Love this place. I gave them three chances with different people. I get Bio Sculpture nails and have gone there to get them filled three times. I have been getting them done for years and have been to many places. This place has a clean and quiet environment that I quite enjoy. They are fast and professional. The prices are amazing and they take walk ins. BUT, Every time I go my manicure chips, breaks, or peel off in a week. I go back in for repairs a week later (they charge for?) and they break and peel again in a week. The Bio gel’s usually last me 3– 4 weeks and never chip. I have never had it last more then 5 days here without going back to get repairs. It ends up costing me more in the long run.
That being said, they are great with basic mani– pedi’s or simple gel polishes. If you get Bio Sculpture I would go elsewhere.

I’ve had mixed feelings about Serenity Nails & Spa.
For one thing: I’ve had manicures and pedicures there numerous times and the staff is friendly, the environment is clean, and my nails always come out looking great. (The pedicures, especially, leave your skin feeling so soft.)
However, I DO NOT, repeat, DO NOT recommend the waxing or other «spa» services they offer. I went in to get my eyebrows waxed quickly as I had another place to be (otherwise I would have gone to a different location further from my house, Ana’s Nail Spa, that is the queen of eyebrows). The woman who did my eyebrows was the owner. She hurried me downstairs to a tiny room that looked like a doctor’s office. The phone was glued to her ear as she tried to wax my eyebrows as quickly as possible. She didn’t wait for the wax to cool before placing it on my skin. I was also surprised that she didn’t ask questions about my skin before pouring the wax on it. I think it was totally unprofessional to talk on the phone while you’re performing a service for a paying customer.
Long story short, my eyebrows are burned and swollen. I’m extremely displeased with the service I received at Serenity, and will definitely not be back in the future.
Word to the wise — Ana’s Nail Spa is just a few blocks up and much more personal, friendly, and of higher quality.

Didn’t have a great experience here.
I got the shellac manicure by OPI, which I was told would last up to TWO weeks, no chipping. They chipped a day later :(.
It was very busy and my friend and I asked them to check our nails. They did and said they were done, but when we were getting ready to go, the polish smudged. We politely asked them to fix our nails and they said they would, just to sit tight. SO we did. For forty-​five minutes! When they finally came over to fix it, I mentioned that it was unacceptable for them to make us wait that long to fix it and the manager became very defensive. She didn’t make the situation right for us at all.
At the end of this, the price for a mani-​pedi was $ 55! Twice as much as Lucy’s Nails, where I usually go and not nearly as good. I went to pay with debit, when I was informed that it would be $ 62 if I did so! Unreal! So I went to the bank to take out money. When I returned, I waited for five minutes for someone to come to the counter and take my money, but no one did so I put the money on the counter and walked out.
Also, no top-​coat here. Not this time anyway. You’d be wise to try Lucy’s nails instead.

This place is a great find, situated right in Bloor West Village near Jane street. Modern, comfortable atmosphere and premium feeling inside. Everyone is very friendly, professional and precise. Facilities are kept very clean — lots of cleaning stations at the back to keep the tools hygienic, plus you can request your own personal box for file and buffer if you plan on being a regular customer (I’ve been about 5 times now).
Although it’s not obvious on their website, they do offer OPI Axxium (soak off UV gel lacquer) and it is $ 30 for a full set (includes removal of old Axxium or other polish and a basic mani to clean things up) — a WICKED price plus they are great at applying it, especially Kelly (one of the main manicurists). At the moment they have about 18 colours of the Axxium in stock which is great.
Paying with cash is the best deal. They are open until 7pm every evening, and are open on nearly every holiday, except for Christmas day. This place offers great service for an even better price — I’m a faithful customer from now on.

The best pedicure for the money in the city. Clean, clean, clean and clean. No quick in and out rushed feelings here. You get a full leg exfoliation, massage, hot towel and massage chair. They offer personal care boxes for repeat customers. Always friendly and good atmosphere.

They do great bio fill, personal nail kits for hygiene purposes.
Pleasant and professional ladies.