Spectacle

Spectacle is one of those places where you get what you pay for. They are pricey but the quality is of the frames and lenses are worth it! The Queen street location is fabulous and the customer service is incredible.
I have to be honest though, I didn’t enjoy the Brickworks location. The staff were not friendly at all and they seemed like they didn’t give a sh*t. It’s unfortunate but I’ll just stick to the Queen street location because their staff are fantastic.

After checking out the a few boring old glasses shops like Hakim and feeling anything but inspired by the choices, I decided to give Spectacle a try and I’m so glad I did.
Julie, one of the staff, helped me pick the perfect pair of glasses. She looked at my face shape, nose, eyebrows and eye colour, asked a little about my job and with that information pulled the perfect pair of glasses on her first try. It didn’t stop me from trying on just about every pair of glasses in the store but her first choice were the ones.
Since then I’ve been back for there free glasses cleaning and she somehow remembered who I was and greeted me with a warm hello.
I love Spectacle’s selection. I highly recommend you visit, if for no other reason than to get Julie’s help narrowing down the type of glasses most flattering on you.
My husband and brother in law both need new glasses soon and you better believe I’ll be encouraging them to visit Julie at Spectacle.

Looking for terrific service? The folks at Spectacle know their stuff.
I’ve bought lenses at a quick turnaround competitor and while they are okay as a spare pair, there’s nothing like having a quality pair of glasses (lens and frame).
If you’re moving for progressive bifocals spend the additional money and go for a midrange Nikon or better lens. You won’t believe the difference it will make. Anne at Spectacle helped both my wife and I, and we couldn’t be happier!

Atrocious and shameful.
Mum and I have been coming here for a few years now, mainly because of their Thierry Lasry selection and customer service. However this time we did not appeciate the aggressive sales pitch about their new French lenses. Even after she specified that she’s been happily wearing nikon lenses, the sales staff insisted on selling her the other lenses. Surprise surprise, those new lenses we’re way more expensive than her nikon lenses.
We left and wont be back!

Great shop! Beautiful frames: wish I could afford them! Regardless, I went in with my cheap frames and they adjusted them for free and gave me complimentary cleaner and cloths even though I didn’t buy my specs there. Superb service. When I have enough $$$, I will definitely buy one of their frames from their beautifully curated collection.

This review is based solely on their selection, layout of store, and not customer service as I was just browsing.
Über-​pricey eyeglasse frames/​sunglasses store, but they have the brands to back it up including Cazal, Thierry Lasry, Alain Mikli, Oliver Peoples, etc. Not a ton of selection, but enough, and you probably won’t find these brands elsewhere in the city.
What I was most impressed with was that customers were «allowed» to freely try on frames without having any sales staff breath down their necks. Dunno if this was a good/​bad thing, but NO ONE asked if I needed help while I was there, but I didn’t mind!

Amazing place… after being told by some other place that it would code $ 50 to replace my nose pads on my sunglasses, spectacle did it complimentary. And they gave me some water while I waited as well as lens cleaner. I couldn’t believe the service, so very quick with the repair as well. Will definitely go here from now on for my glasses needs. Their products are also reasonable priced and the store is nicely put together.

So my glasses kicked the bucket after 4 good years of service, setting into motion the search for the new hotness. After EXTENSIVE research, pounding the pavement checking out the usual spots, this time thanks to Unilocal and blogto I not only found Spectacle — but my new glasses!
Fast forward: It’s been a a whole month since I first picked up my glasses, and I love them! They fit great and my eyes have adjusted to the new size of the frames which I was initally concerned about during first try on. But they suggested that I finish wearing my old pair for the rest of the evening, and start wearing my new pair the next morning — and if I had any problems to give them a call or come in.
They provide top notch service and aren’t at all pushy. I really appreciated their first impression assembled tray of suggestions while I figured out what to hone in on — which was once again not pushy but helpful on theor part. Yes glasses can become pricey but once you shop around and you zero in on what you want… budget for it and walk out happy! Why settle?
Knock on wood I won’t have to break my glasses again but I am definitely glad I went to Spectacle. I’ve since named my specs my «Clark Kents» haha, mission accomplished.
Thanks Spectacle! !!

I love the stylish frames and brands they carry. If you notice, they don’t carry the same brands as a Lenscrafters would. We are talking about more high end brands (Oliver Peoples for example) and more unique style of frames (Face a Face, for example). If you want to distinguish yourself with your eyewear, this is the place to come. I bought my eyeglasses there close to 2 years ago and last weekend, I bought designer sunglasses (b/​c they were on sale and miraculously, fit my face).
I was surprised they still have my details on record. Now that I have purchased 2 separate items, I really want to know if they will do any direct marketing campaigns. How do they treat their customers? Because I want to see what happens next, the review is only 3 stars and not higher.
The staff is attentive and friendly but clearly, they are trying to ring a sale.
As part of the aftercare you receive, you can come in at any time to get your frames adjusted, get your eyeglasses cleaned (I know they cleaned my Oliver Peoples once even though I did not purchase those there), and you receive complimentary cleaning kit free of charge. Even if you are just popping in to get your frames adjusted, they will service your request with a friendly smile without trying to sell you another pair or upsell you.

Yes, you definitely pay more at Spectacle than you do at Lenscrafters. But in this case you get what you pay for, and in this case that means handcrafted glasses and the best customer service I have ever had. This legendary customer service includes all of the lens cleaner and cleaning cloths you can imagine, friendly but not fake staff, and people helping people to look good.
When I went in to pick out my new frames, the staff picked out a handful of frames after just seeing my face and what I was wearing. Normally some are hit and miss, some amazing and some horrendous. WIth them, every single one was a hit. By far the best experience I have had buying glasses, and believe me… I have had many pairs.

Although you may be paying more than your average eyewear store, the value for your dollar is excellent.
While their trendy frames may catch the eye, the range of lenses available is just as impressive. The amount of customization is great, and the fair, scalable pricing means that you pay for what the lenses are worth (not what they’re trying to push).
Friendly and accomodating staff create a relaxed environment to shop, and they’ll stay a little past closing time to ensure good customer service.
The store itself is simple and well designed. No tacky sales signs to be seen here.
Highly recommended!

The service here was top notch. The selection was pretty good. The glasses which were a custom tint took twice as long to get made than what they told us, but that’s okay.
There was an issue with an insurance claim and when I called Spectacle, they bent over backwards to try to help me make it right so we could get some money back. Really, this is my problem not theirs, but their willingness to assist sold them in my mind.

You won’t find better service in any eye wear shop in the city. I’ve even found service at high end optical shops in NY that aren’t as good as at Spectacle.
The staff are trained so well to find what you want and what will suit you. Darren + Emma are the best.
They carry only the highest quality lines made from the best acetates that will withstand a lifetime of proximity to lotions, potions, make-​up & poor air quality.
They’ve also got a few different types of mirrors to use so you’re completely clear on how things fit you.

BOTTOM LINE: Their flagship store is especially impressive and it’s no suprise that their stores are consistently awarded as the best luxury eyewear retailers in the city.
Spectacle has, quite possibly, some of the best selection of luxury (sun) glasses in the city, but be prepared to drop some serious coin if you want a pair! Other boutique stores have been popping up along this Queen West strip, but Spectacle remains my favourite.
Depending on the brand, you may be able to find it for cheaper at other luxury eyewear stores such as Minh Chau in China Town. I’ve purchased from this Spectacle before and have never felt the staff to be pushy.
Compared their Distillery District site, this place simply has more selection, is better staffed, is opened for longer hours and is more easily accessible.
As a general statement to all the Spectacle shops, they offer a great service to add permanent nose pads to your plastic-​framed glasses for ~$ 30 that are more aesthetically pleasing (arguably) and certainly more durable than the silicon stickies some places will give you. They’ll replace future nose pads for free. A must if you have the «Asian bridge» or just don’t like how plastic frames will inevitably slide down when there’s even a bit of oil or sweat.
They provide this service on-​site, so it can be done the same day! I’ve had two pairs of Oliver Peoples modded here over the past year and they’ve worked spectacularly (wah wah wah!). I regularly frequent this store to get my glasses adjusted and have always been greeted by friendly staff who will offer you free bottles of water, eye clothes (which an amazing print of checkered faces) and even adjustment kits! It’s hard to top this, folks.

Though I hadn’t even bought my glasses from Spectacle, they treated me like a valued customer when I came in to repair one of the temples. Despite the high-​end frames, zero attitude emanated from the salespeople. And the woman who helped me refused to take money for the service they rendered. Behind the high-​gloss façade beats the heart of a true neighborhood business.

They have a really great selection of high quality, vintage/​progressive style frames. Like others have said, the staff are friendly and not pushy at all. If you like a particular frame, they will let you know if it looks good on your face or if it doesn’t. Seems like they have your best interest at heart.

Went in randomly with a friend of mine because he wanted to check out some frames
Only to experience this tall Caucasian douche bag wearing glasses to step on my shoes twice, once was an accident, the second was deliberate
Also called in to get a price quote to put in some basic tinted lenses into a frame I have, was quoted $ 180 among other stores like Lens Crafters and what not, went to Chinatown the lady told me $ 20 and it will be ready tomorrow
To Spectacle, blow me

excellent selection of premium sunglasses. attentive but not pushy staff. one of the few places that carry cazals in toronto.