The rolls and maki are very bad, the rice was mushy and the spicy sauce was terrible and too rich. The service was slow and the server was unattentive. If you really have to go here, please stick with nigiri. At least the rice was decent.
Chloe S.
Place rating: 5 Toronto, Canada
I’ve only been here for the $ 4.99 takeout special. I’m a bit surprised by all of the not so stellar reviews. It’s $ 5.65, including tax and a drink… less than some of Starbucks’ speciality drinks! I usually get a spicy salmon roll and a California roll. They’re always fresh and tasty. Even when their takeout line is super long, the food comes out fairly quickly. No complaints at all about this place.
Ruhama Q.
Place rating: 4 Richmond Hill, Canada
The sushi is on par with average Japanese fare in and around the city, but this is by far the biggest steal I’ve seen in downtown Toronto for takeout. A mere $ 4.99 gets you 16 pieces of maki(the selection is not too eclectic but it works!) AND a drink. And this is(I believe) at any time of the day!(Note there is a $ 1 up-charge if you pay with credit) A full sushi dinner for under $ 10?! On Dundas?! I had a yam-avocado roll and(I think) a crispy avocado roll. The rice falls apart a little but I didn’t mind :) The service is just fine, and there is a huge TV near cash that will let you watch the game as you await your order. All around, exceptional value for the price. I should warn you that the AYCE lunch/dinner prices are comparable to those of the rest of the city(if memory serves, $ 13.99 lunch and $ 23.99ish dinner) — the takeout special is what I hope to come back for.
Karen W.
Place rating: 1 Toronto, Canada
In fact, I don’t want to give any star. The restaurant is really bad,we had all you can eat for lunch, the selection is not that rich as it said on the post outside. The food is not fresh at all, tofu is sour, there is bug in the tea, sushi rice is loose, I think I am eating stir fried rice, not sushi. When we paid for it, we did not notice the payment, it had counted tips into it, so we paid it for twice! I really don’t recommend this place. It’s a waste of money.
S L.
Place rating: 1 Toronto, Canada
We visited at 7PM on a Sunday. This was our second visit. The first was not great(they told us their fish was frozen, so we had to wait… strange), but we just chose the closest place to eat. Our first plate came after 40 minutes. For each plate after, we waited at least 20 minutes. The white tuna sashimi pieces were smaller than those 2-piece lego blocks. The servers were inattentive. No one came to check on us while we were waiting. I watched two tables get at least 8 plates of food, probably their entire order, before we got anything. It didn’t make any sense. It was busy, but there were more than enough servers and sushi chefs working. Also, while we were waiting, at least 3 tables came in, sat down, then got up to leave. We should have done the same. It was a huge waste of time. Maybe this place is good if you get takeout? A lot of people came in for takeout, and they seemed to get priority, but were still waiting in the restaurant for a long time before leaving. Is this why it took so long to get our food? I’m not sure. It was just the worst ayce sushi experience of my life. They also charge an automatic 10% gratuity, but still prompt for a tip… very misleading. I would not recommend going here, ever. It’s not worth it. Do not go here!
Jenny L.
Place rating: 1 Toronto, Canada
I’ve been here a few times for the $ 4.99 takeout deal. The take out deal is good for its price since it includes 16 pieces and a drink. Went for the ayce options just to try it out and there seems to be not as much options of sushi. The rice is really soft so it falls apart really easy and for some reason they added a lot of wasabi. Waitresses were mostly standing there and the music was way too loud. The final bill had already included a 10%tip. 12.99 $ + tax + 10%tip makes this AYCE16.15 $ per person for only 90 minutes and a low assortment of food
Andy J.
Place rating: 4 Toronto, Canada
Fairly average selection, but the tempura was very crunchy and fresh — everything was above average. The service was very good, and for the location it’s pretty cheap. The music was pretty loud, it didn’t bother me, but keep that in mind if it will bother you. They do charge an automatic gratuity, so make sure you do not double tip. I almost want to rate higher because of the low reviews, I really don’t get it — everything was adequate if not above average. $ 16 for ayce lunch downtown is very fair, many places will charge around $ 20-$ 25 for older, not as good food. Definitely will be eating here again.
Utura E.
Place rating: 2 Toronto, Canada
I don’t even know where to start to complain about this place. Seeing that it only has 2.5 stars AFTER having eaten here, somehow made me feel better knowing that others were equally displeased. Let’s start with the positives: it’s cheap, and their handrolls were one really good for a AYCE place. The nori is somehow very fresh and crunchy! Everything else sucks. It’s March, and they have no heat on. I ate the entire meal wearing my winter jacket, and even by the end of the meal, my hands were still cold. The delicious handrolls I ordered, the ONLY reason I came to this place(It’s my 2nd and probably final time), somehow were forgotten I’m the first order. That was informed to me in a as a matter fact tone, as another piece of paper was shoved in front of me. No apology. 2nd trial to order these rolls, and of the 5 we ordered, 2 came. When asked about the remainder, instead of getting an apology, we were essentially given a look of doubt as of we did something wrong, and given a lecture about how to use the sheet, as if we were born yesterday, and didn’t know how to write 1 or 2. 3rd time was a success, but I took a photo of the order sheet in front of the rude waitress. I wonder if she spat in my food… The carelessness of this restaurant and the rudeness of this waitress made my blood boil, but it still wasn’t enough to warm up my frozen hands. I almost wanted to give her a lesson on how to talk to customers properly, but was too upset to do it in a productive way. Guess they could tell I was going to leave no tips, so when the bill came, gratuity was already included Stay away from this place, unless you want delicious handrolls, and have a very warm jacket, and the patience of a saint.
Rifat C.
Place rating: 1 Toronto, Canada
$ 32 for two people for lunch with such a small AYCE menu… never coming back here again. I highly recommend the Kyoto House AYCE just down the street. Much bigger menu for $ 29.
Maggie Z.
Place rating: 1 West Vancouver, Canada
In the middle of our dinner, a homeless person just walked in, wandered around asking for food and without consent, she took some food directly from a customer’s plate and left. Instead of stopping this behaviour, all the waiters and restaurant staff just stared at her and didnt say anything! I know they can’t prevent this sort of incidents from happening, but they should have asked her to leave when she started bothering every customer of the restaurant! Also, they messed up our order, gave us the wrong dish, and forgot to bring another dish completely. The waiters don’t seem friendly, and don’t seem to know what they are doing. It took them a long time to figure out that they gave us the wrong dish after we pointed out. Worst dining experience ever! Will never come here again!
Audra B.
Place rating: 2 Yorkville, Toronto, Canada
The sushi was average, and the service was basic — nothing special. I had gone to an event straight after work and was looking for quick food — this was the first place that caught me eye — not totally empty and prices seemed reasonable. The main thing to note is that they tack on a 10% surcharge on you after-tax total. I was one person and ordered off the regular(not AYCE) menu. I found it ridiculous and didn’t tip above that — don’t force an arbitrary charge on me. They also don’t make a note anywhere that there will be a surcharge applied. I won’t go back any time soon.
Joshua L.
Place rating: 2 Markham, Canada
Found out about this place via the Ritual app(use my promo code to get a $ 10 credit ) I saw a nice $ 8.99 sushi combo #3, which included 2 pieces salmon sushi, 8 piece dynamite roll, 8 piece crispy shrimp roll, salad, miso soup. On the side of the street, I ordered this combo and walked to Sushi House. According to Unilocal,this combo or something similar — substitute salad and miso soup for a drink? — only costs $ 4.99. This place was packed. I could barely get in through the narrow entrance way and there was a line to order takeout running through the middle of the restaurant. I had 7 minutes left to wait to pickup my food according to the app, but because there was no other space, I just waited in line. The good thing was that the food was on time. The bad thing was that it was a bit confusing and not as straight forward as previous Ritual experiences. I showed my phone with the app to a few employees before they knew where to direct me. Eventually, I got to the cashier and she made me sign a receipt with my name — even though you shouldn’t have to do this with the Ritual app. The food wasn’t that great but still edible — I didnt even ending up finishing the crispy shrimp roll because this thing was mostly crisp. In conclusion, I wouldn’t recommend this place, even though it’s on the cheaper side. I’ll def check the reviews before I order next time. Luckily, I got this meal for free via the Ritual app. Use my promo code for $ 10, but I suggest you use it elsewhere.
Alexandra S.
Place rating: 2 New Westminster, Canada
When a sign says the sushi take-out special is only $ 4.99, it’s probably a good indication that the sushi isn’t high quality and won’t be very good. Instead of listening to my instincts, I decided to try it out anyway. I walked in and was told to go to the back if I wanted take out. It was lunch time and there was a line of people putting in their orders for the special. I knew the line meant one of two things: 1. This place is really good, or 2. People are cheap(it was the latter). As I waited in line, a gentleman came by to take orders. Efficient, that’s good. I asked for the spicy tuna rolls and the chicken and avocado rolls then was immediately ushered to the front to pay, despite people being in front of me. While I was paying, they called out my name and handed me my food. Wow, that was quick. As for the food? Terrible. My spicy salmon wasn’t spicy. The chicken and avocado were drenched in some horrible sauce. The rice was sticky causing all the rolls to stick to each other and rip apart when you try to pick one up. Also, the can of Nestea I got with my sushi was warm. Gross. Piece of advice: take your $ 5 to the pizza place next door.
Aaron J.
Place rating: 3 Markham, Canada
This is an average AYCE sushi restaurant near the Eaton’s Centre. A small restaurant, parking isn’t free. First impressions, very average. Was seated down nicely, staff are quick and attentive. Sushi rolls weren’t bad at all, but they weren’t amazing. Could’ve been better. Shrimp tempura was okay, chicken teriyaki was mediocre at best. I think this is an average sushi place if you’re in the area and hungry!
William F.
Place rating: 3 Toronto, Canada
I would describe my overall dining experience at Sushi House to be DECENT. I went to Sushi House on a Friday night with two of my friends for their all-you-can-eat dinner special for $ 19.99. The restaurant was pretty busy and filled with customers, but luckily, we did not have to wait long and were seated immediately. I have to mention that the food I ordered was prepared pretty fast as well. The restaurant has a very cozy atmosphere, or in other words, crowded, but nonetheless, the spacing was still manageable. I would describe the service as being good as the servers were attentive and polite in nature. As for the quality of the food, my main criteria for rating my dining experience, the quality was mostly decent. I had a couple orders of the spicy salmon roll and philadelphia roll which I found to be decent at best. The amount of meat in the rolls were kept to a minimum and the rice did not appear to be of the highest quality. I wouldn’t exactly grade the rolls as being terrible but would give it a pass. All I can say is that I’ve definitely tasted better sushi rolls somewhere else. I tried an order of the beef teriyaki and general tao chicken which I found to be decent as well. There were some food items that I did find to be pretty delectable. The cheese wontons, a house signature item, was delicious and would recommend for anyone to try. I also found the banana Crêpe and tempura banana to be delectable as well as they were well made. In terms of my personal recommendations for the restaurant, I guess it would depend on what you’re looking for. If you are looking for high quality sushi and price isn’t an issue, I would recommend looking somewhere else to dine. However, If you happen to be near the area and are looking for satisfactory food at a relatively inexpensive price, then I would recommend dining at Sushi house.
Sneha S.
Place rating: 4 Markham, Canada
I got the 4.99 lunch special and to be honest, when you’re craving sushi and you don’t want to shell out much, this is a good option. Comes with a drink too, there’s about 10 drink options to choose from including pop and juice. The sushi is fairly decent and tastes pretty good. I can only speak for the vegetarian rolls though. I went in today to pick up lunch and unfortunately they messed up my order, they switched my food with someone else’s. I immediately went back(~ 5 mins later) to let them know and they apologized and quickly remade my order fresh no questions asked. It was also done very fast, and I was out of there in 2 minutes. So if you’re grabbing lunch, make sure to keep an eye out before they close the container of your sushi! Lunch time can get very busy, but the line moves fast. Have your money ready to ensure a smooth process.
Silas N.
Place rating: 1 Toronto, Canada
I walk by this place several times a week and the $ 4.9916-piece sushi and drink special always attracts my attention. One side of me is asking how I can resist this deal and the other side is asking how can they offer decent food for that price. I ordered a spicy tuna and tempura salmon roll and coke. $ 5.65 total. Cheaper than McDs. The coke was room temp, which sucks. Opened the sushi box and it looks decent. Not polished but not too messy. All this anticipation for this bargain and then I take my first bite. Ugh. Warm. Warm like it’s been sitting out all day in the sun. What a disappointment. If it was cold, it would actually be pretty decent. But there is something definitely off when your raw fish, topping sauce, sushi is warm. Don’t be fooled by the cheap price as it’s not worth your stomach trying to digest it.
Tracy T.
Place rating: 1 Toronto, Canada
I came here tonight with my roommate because I saw their amazingly advertised Take-Out deal outside the restaurant. Allowed to choose«any 2 rolls(16 pieces) + a free drink for $ 4.99», I was pretty darn excited to have found such a cheap gem! .Turns out, I was immensely disappointed. For starters, the $ 4.99 price only applies if you pay in CASH, which is nowhere stated on the advertisement outside. It costs $ 5.99 if you pay by credit/debit card. Then, I had ordered 1 «spicy salmon roll» and 1 «spicy white tuna roll» but when I opened my box, they were both spicy salmon rolls. For my «free drink», I ordered an orange juice and was handed a plastic bottled no-brand 34g sugar drink diluted with orange food colouring. And now, I save the best for last — when I finally found a place to sit down and enjoy my dinner, I opened the box to see not 2 salmon rolls, but realistically, a box of fried tempura batter wrapped in rice. There were barely any VISIBLE pieces of salmon… and oh right, the shock nearly made me forget — I ordered spicy salmon rolls to begin with, not the spicy tempura salmon!!! You can imagine my disappointment. Not to mention, the pieces of sushi were really small too. And to add to this mess, the employees weren’t exactly polite either. Didn’t seem like business was too busy but the employees were really rushed and made me feel like I was bothering them. Note: this was for take-out too. I have no foreseeable intentions of coming here again.
Monica F.
Place rating: 4 Toronto, Canada
$ 11.99 for All You Can Eat sushi lunch? Hells yes! We weren’t expecting much at that price point, but we were all really impressed. We tried a bunch of different things and no complaints. Took a while for the food to start rolling in, but this place gets mad busy so it’s understandable. There were TONS of people getting take-out. We were still in and out in less than an hour though, with our fat bellies stuffed to the brim. I was here once before for a salmon teriyaki bento box, which was okay, but honestly, why not just spend the extra couple bucks and go for the all you can eat? I’ll definitely be back.
Evelyn A.
Place rating: 3 Toronto, Canada
I had to hit the FedEx at Dundas and University on this freezing day, and once I was done dealing with printing, copying and mailing I was a hangry hot* mess. I walked out, and this was literally(not the new fangled way of saying it, actually literally) the first place I saw to eat. The servers were a little snippy, but it was the end of the lunch rush, which I am sure with their prices is quite a scene. $ 7.99 gets you a lunch special, made up of 12 rolls, two pieces of sushi, a miso soup and a salad drenched in creamy-ginger dressing. Not a bad price point, plus I got to sit in a squishy booth. Not the best sushi in Toronto by a long shot, but I’d certainly eat here again in another pinch. *Not literally hot, figuratively hot. My contacts actually froze to my eyes today. Cool. Literally cool.